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April 2024 by LISA BEJMOWICZ
Driving through Payson I stopped at Jimmy John's only to be told they had no bread. This was at 12pm they we’re trying to substitute with sandwich bread I saw that they had little John Bread I asked if they could just substitute my sandwich with the little bead they proceeded to tell me that the sandwich I ordered could not be substituted on the little bread. They proceeded to make my sandwich with wheat sandwich bread. I truly believe that they thought they were being more cost-effective using the sandwich bread for me instead of the little John’s bread. In fact, they used a ton of extra meat to make the sandwich so I don’t understand how that would even be cost-effective. I was already having to except a substitution for them. They should’ve been able to bend a little bit and substitute to make the customer happy. Bottom line how do you run out of bread at noon? Employees that work at the restaurant have a poor attitude as well I was looking at other reviews. This obviously isn’t the first time of running out of bread and poor customer service it is an ongoing issue maybe corporate needs to get involved in coaching, teaching and developing the store management at the store.
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March 2024 by Selina Valles
We were excited to stop by, but the door was locked. I thought it was strange since the website stated a 9pm closing time. I called the location and the employee stated they now close at 8pm.The owners should update the time on the website and Google. We were driving in and wished we knew ahead of time of the change in closing time.
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February 2024 by Biz Walser
Went at 7pm thinking it closed at 9pm as it’s posted that it is closes at 9pm and the door was locked and the two employees just looked at us and ignored us :( i love JJ’s so we were
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January 2024 by Mark Strickland
Good good
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January 2024 by Faith Teague
I had gone in there and everyone was high and smoking a weed vape
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December 2023 by Sandy Jacobs
Bread tasted old. Took long time to get sub.
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October 2023 by Hollyann M.
ordered my food and still not have received it. it's been over an hour. called the store and they said it's on its way but still nothing. worst experience.
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October 2023 by Jordynn B.
My first time here and I was impressed! I loved my sandwich and it was packed with meat. I was able to add bacon, wish it was a little more crispy but I like mine extra crispy. I got the #9 and to add bacon was $2.59 a little pricey but no worries! I got the Kickin ranch and it was delicious. I was able to dip my sandwich in and I enjoyed every bite even more. I wish you can choose a different bread per sandwich but the white bread was still yummy. It was a huge sandwich and I saved half for later. The oatmeal cookie literally tasted homemade and I loved the simply lemonade. Very light and fresh, old school.Bathrooms were clean and the workers were awesome. All very helpful and knew their stuff.
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September 2023 by Jon Mouer
Tasty sandwich that will bring me back for more. Spicy Italian sandwich of some sort.
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September 2023 by anthony walker
Unbelievably slow for 6 people to be working in what is basically just subway. Completely disorganized and poorly managed. Took >25 mins for 2 sandwiches....
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August 2023 by Arthur Sloate
They had the sandwiches ready, lightning fast. The restaurant was clean. The staff could stand to be a bit more friendly.
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July 2023 by Tanya Cousins
My Cesar salad wrap was great, but my hubby's tuna sandwich seemed to have only had a half serving of tuna! 2" of plain bun on each end of the sandwich?? Plus he requested extra onion. It's a good thing he did, because his got 3 single rings of onion? It must only come with 1 if you don't request extra??We were a little disappointed Jimmy John's! ?
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July 2023 by Heather Duchesneau
Tammy is so friendly and amazing and goes above and beyond to make our visit at this Jimmy johns a wonderful experience each and every time!!!
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June 2023 by Tyler Todd
Avoid this place. Crackheads work here and are very slow. We waited over 15 minutes for our sandwiches in a mostly empty store and five employees on shift... not freaky fast.
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June 2023 by Shannon Fernandez
Stopped in to grab a sandwich and wrap after camping all weekend on the rim. The food was fresh and good, however the dine in experience was an experience to say the least. It was clear that one of the female employees was on something possibly meth. It was noticeable enough that you could tell the other employees were uncomfortable. It is not my usual to post a review like this but I felt the need to offer the employees some assistance by posting as an observant customer in hopes management will take notice. It’s unfortunate that an employee is struggling with substance abuse but also unfortunate for the employees/customers to be uncomfortable. I do highly recommend the summer chicken jalapeño wrap.
