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January 2024 by Jodi S.
Sales woman knew that I had a bed with a head board and a food board and didn't tell me that there is two different height box springs. I should have been sold a 4 inch box springs and instead she sold me a 9 inch box springs. Now, my bed is 32 inches high. I don't sit down on the bed, but have to climb into the bed as I am on the shorter side.
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October 2023 by Willi Hamm
I just purchased the best, most comfortable bed from them....memory foam & gel beads. Their sheets are awesome. Kristine & Linda are so knowledgeable & a pleasure to work with. Just loved the experience. Thanks ladies!
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September 2023 by RD Steel
Always so helpful, friendly, and stand behind their prducts. It's hard to make a choice at times, nice showroom, .
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February 2023 by Gail M.
My latex full size mattress just arrived from Arizona Premium Mattress and I could not be happier. I recommend this company highly. I ordered the total latex, firm bottom and medium firm top and the purchase was seamless. The best part of the purchase is the transparency of the purchase. I looked at a lot of mattresses online and this is the only one that comes in a zip-up cover so you know exactly what you are getting. Gail in Washington State
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August 2022 by Torsten S.
The owner really knows what he is talking about. Great family atmosphere. I bought a nice mattress for home and then also got one for our rv.
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January 2022 by Marcy Adkins
We bought a electric lounge chair (and other items) in June 2021. Shortly after, we began noticing that a filmy layer over the leather was starting to fray. It was very odd...looked like skin peeling. We took photos, showed it to the Mattress Experts owners and they immediately set to make it right. They are amazing.!!! I would highly recommend them. Great customer service.
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August 2021 by Chris H.
I've had the ultimate hybrid mattress for over a year now. It took me a couple of months to get used to the foam top as I had only slept on regular mattresses in the past. I now fully appreciate the mattress and am very satisfied with my purchase. This is the best mattress I have ever had.
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July 2021 by Daniel P.
Got a king talalay mattress with cover and 3" top. While I don't sleep around much, from my limited experience this is the best bed I've ever had. Our previous mattress got firmer with age. It had a nice plush feel for a fraction of an inch and then solid. This latex mattress has a much more uniform give. I looked for other sources and few seem to provide the same quality as this company and those that do are much more expensive.
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May 2021 by Doug Werner
Top notch people to deal with
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April 2021 by Mike Q.
Although I didn't end up staying with the mattress, the company was super friendly and gave me no trouble. It was a hassle free return. I wish all companies were this honest
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March 2021 by Mark M.
Me and my wife are very dissatisfied with our purchase. After just 5 years their blended latex mattress as you can see is failing. I contacted the owner Ken Hightower via telephone and email and he seem polite and requested photo to be sent to him. After receiving photos from me he indicated that the mattresses would be replaced. The only problem is that it has been 75 days and we still haven't gotten our replacement. I indicated to ken that I have health and back issues and that the way his latex mattresses sunk that it is very debilitating to sleep this way. I don't know how long this person expects me to sleep this way but it's not what you would expect from a company of that size. Mark M.
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March 2021 by Gina Mooers
This business is a class act! ! Kristine and Cindy were engaging, professional and provided excellent service without the high pressure sales tactics one usually experiences at showrooms. The delivery was easy and efficient. This business has my highest recommendation!
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January 2021 by Sandeep K.
I ordered a King Bamboo Mattress cover (80 inches x 76 inches). Received a cover that is much smaller than a King size - it measures only 74 inches x 72 inches. The seams/edges are rigid and there is zero stretch possible. Sent the company pictures showing the dimensions. No one at the company picks up the phone or returns calls. If I post on their facebook page, someone immediately removes the negative post. I just want them to send me the right sized mattress cover. Is that too much to ask?
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September 2020 by Lisa Saylan
Thank you Cindy and Christine! I had the best night’s sleep on my new mattress last night. Not only do they have a great selection, they are personable and make you feel welcome.
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February 2020 by Sharon Spesard
I bought a lovely Lazy boy for my 6’4” husband yesterday. He loves it. It is very very comfortable. Lazy Boy fits all the books and crannies of our backs and necks. The best! An anniversary present for him. The President’s Sale was beyond awesome. Like half price! Thank you nice ladies. Hugs to Lily and Bentley?❤️