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August 2025 by Mitchell Lotz
Very hospitable and kind! The front desk has caring employees!
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August 2025 by Bill
Like I said to Motel 6, the beds could use updating starting with the pillow. The staff was great, and the location is amazing.
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July 2025 by sarah angelone
This motel is NOT worth $144/night. When we arrived we called and asked for an extra pillow we were told to come to the front and was greeted with attitude. The man pointed to a pillow left on the chair and told my husband to go get it. Later that evening I accidentally spilled my beverage and promptly cleaned it up with a towel. I went to the front to ask for another towel and the same gentleman said “ you need another towel?! Aren’t you only here for night ?” I explained I had spilled and used one to clean up the mess and he proceeded to give me attitude and said that I probably stained the floor. I assured him the floor was fine because I cleaned it, but that was the reason for the other towel. In addition, the screen in our bathroom was ripped through, the towels we had in our roomed when we arrived and that we asked to replace were all stained and spiders were stuck to walls.
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July 2025 by Candice Siler
If I could I wouldn't even leave one star!!
⭐️ Honest Review for Motel 6 – Payson, AZ
I would strongly caution anyone before staying at this Motel 6.
They kept my $50 deposit without proper reason, claiming we checked out late — even though their own policy is a $15/hr late fee, not full forfeiture. Worse, I personally witnessed two other guests having their deposits kept that same morning — one being an elderly couple and the other a guest who had only just arrived at 4:00 AM and hadn’t even used the room long enough to make a mess. Clearly, this is a pattern, not a one-off mistake.
They also falsely claimed that the bed sheets and towels were “soaked,” when in fact, I had washed a small coffee stain off a towel myself out of courtesy, because staff said they couldn’t remove it. Instead of appreciating the effort, they used it as a flimsy excuse to keep my deposit.
This place felt more like a scam operation than a professional business. Between the lack of honesty, rude attitudes, and deposit trickery, I would not recommend this location to anyone.
If you do choose to stay, protect yourself: document everything, take photos before checkout, and confirm policies in writing. Better yet, stay somewhere else.
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July 2025 by Hideki Kunitada
The owner or manager was very rude when I was struggling with a coffee machine, circling his finger around his head. Finally he helped me but he talked with an angry voice. On the other hand, a young man, maybe his son, was nice and kind.
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July 2025 by Cyndi Maynard
I'm sometimes leery to stay at Motel 6. However, our stay was very pleasant. The room was very clean and the bed was very comfortable. Not to mention this location is 5 minutes from everything! The service was also great and very accommodating! We'll be back soon!
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June 2025 by Dominic Mickelson
Loud A/C and road noise! Several flies and other bugs because the weather seal is not good around the doors. Updated rooms but with very small TV. Water in the shower was hot so that is a plus. Friendly staff. Will not go back.
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June 2025 by Scott Drummond
Very clean and updated rooms. And the price was perfect. If you're expecting a five star hotel that's not what Motel 6 is all about but these rooms are very clean and updated
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June 2025 by Don Johnson
It's Motel 6, but overall it was a good Motel 6. Clean bedding (huge), great location (right in town), and the best thing is that you can park in front of your room. Pet friendly place. I think you get free coffee in the morning from the office.
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June 2025 by Bryan Hummel
Just stayed at Motel 6 in Payson Arizona June 20, 2025. The room rate we booked over the phone was considerably cheaper than the rate they charged us in person. Possibly some communication because of language barriers. The management was not at all friendly to us ever, they were quite difficult to understand, and generally unhelpful. They also said over the phone that there was only one room available, but the hotel was mostly empty... now I know why.
I would not recommend this hotel at all. The room was fine, but the misscommunications, and unhelpful service was not. Please find a different establishment in Payson Arizona. As I was writing this, in the parking lot, the Son? came out to apologize and see if they could apply the correct discount and get the price closer to what was quoted ove the phone. If you do decide to deal with this hotel, please communicate with the younger son.
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May 2025 by Ubaya Medawela
It’s conveniently located in the heart of the city, close to restaurants, markets, malls, and other places where you can get anything you need. The rooms are clean and well maintained. Please note that shower gel, shampoo, and other toiletries are not provided. Meals are not served, but a coffee machine is available in the morning hours. Hot water for tea or coffee is also accessible at the coffee station near the reception. Rooms come equipped with a tv, mini fridge and microwave. Overall, it’s a good place to rest and relax.
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May 2025 by M G
1. Unfriendly desk 2. $30/night per pet is an absolute rip off, and not disclosed at reservation.
Should have known better than to trust this dump and spent more to stay at a better place.
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April 2025 by Dallas Jones
This was a couple of years, ago, I sure miss my dog Mr.Pippin.
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April 2025 by Mark
$110 a night. In no way worth it!! Sounded like a herd of elephants upstairs partying until early morning.
The room was clean. The sheets were scratchy. The TV was tiny.
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April 2025 by Khat Hansen
Awesome! Affordable and clean! Let my service dog in with no problem
