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February 2024 by Wendy Holmes
While traveling to Phoenix, on a time schedule, I had a tire that needed to be repaired. After several other calls, I found Payson Tire Pros, who would allow me to make an appointment. All the others were first come first serve. I arrived on time for my appointment, and they immediately started with my repair. I waited in a clean, comfortable waiting room. The tire was stored under the vehicle. The young man had to remove it, found that it was not repairable, and they had no replacements on the premises. Then he replaced the tire, under the vehicle. Because they couldn’t repair or replace it, there was no charge. Yay! For the friendly, helpful folks at Payson Tire Pros!
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January 2024 by Sandy Confer
My truck had a uncommon issue occur but Keaton and guys worked diligently to get it fixed and made sure it was in top running order before handing it back to me. Payson Tire Pros has always been fair and honest with me. I appreciate their honesty and quality work. They are my go to shop!
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January 2024 by David Suchonic
On our way up north, the trailer we were towing blew a tire and our spare was flat. We called Payson Tire Pros and they replaced both tires within 20 minutes and got us back on the road in no time. The customer service we received was exceptional. Everyone was friendly and happy to be there to help. Dan got us a very reasonable price for our tires and made sure we got back on the road quickly and safely. We will definitely be back.
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January 2024 by Omar Gonzalez
These guys are the best. I was heading home to Phoenix when suddenly my truck stopped at a near by gas station. Had my truck towed here and was worried that it wasn't going to be able to get resolved. They took my truck in same day, Diagnosed the issue and were communicating with me the whole time. They stood a little after closing shop fixing my issue and got it resolved. All I gotta say is these dudes know their stuff. They're not trying to screw you over. They take pride in their work and take care of their customers. HONEST HARDWORKING MEN work in this establishment. This alone should be the reason why they earn your business. Thank you for resolving my issue gentlemen. I seriously cannot thank you enough for getting me and my family back on the road.
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January 2024 by vincent Kline
Very friendly. Competitive prices. Thorough. The best thing of all...their warranties. Unbelievable length of term the company will honor.May try to get my transmission done here too specifically because of their outstanding warranty terms.Only time will tell.Thank you guys at Payson Tire Pros.
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January 2024 by Tyler Klein
I chose Payson Tire Pros because they had the lowest price.I gave them a significant deposit to order tires for my vehicle. After they arrived, Payson Tire Pros misplaced the tires, and forgot they were ever delivered.We wait for over a week before Payson Tire Pros realized their mistake, and offered us a reduced price.When arriving to pay, Payson Tire pros retracted their discount, making us substantially more than promised.After receiving the car from Payson Tire Pros, one of the wheels was seated improperly and leaking.Go anywhere else to get your car worked on. You would be better off driving without maintenance rather than taking it here.For what it’s worth, BIG O in Payson remounted the leaking tire for 22 dollars. I recommend them
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December 2023 by tom Ware
We were passing through Payson. These guys had thier plate full. Yet they took me in as local who has been there a million times. This shop was one of the most professional, hardworking, caring Auto shops I have ever been to. My father owned a shop growing up. He was always honest, up front, hardworking, and fair to every customer who came in. These guys took care of me after visiting 2 other shops. Neither shop could see the issue. Payson tire pros listened to my issues. Handled it super fast and professional. This brought back some great memories of my dad and his shop. These guys truly care. We need more businesses like this. Shining example of how an auto shop should work. Thank you a million times over. Great work. Great price. Amazing work ethic.
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November 2023 by Patty J Gonzales
Payson Tire Pros installed our tires earlier this year. We were very satisfied with their professional and courteous service. Today I called with a leaking tire issue, made an appointment, they completed the work expediently and with a smile. Highly recommend this shop!
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November 2023 by Elizabeth K.
I would like to say thank you to Brian and Don for going beyond in your customer service today!
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November 2023 by Kristen S.
I would not recommend this place to anyone, especially if you are traveling through. We brought our vehicle here thinking we might be having troubles with our brakes. They ended up quoting us over $3000 for brakes, rotators and calipers. I called every other mechanic to get pricing over the phone for this and every single one was under $2000 for all of this. When we were picking up our vehicle, they kept pressuring us to have them do the work and they will do a lower price. They asked us to get written out quotes from the other businesses, just so they could price match. We told them, Why would we make another business write out their quote just so they can't get the business? Their only response was to trash talk the other mechanics and say "I guess we have to let you go then". We brought our vehicle to another mechanic, to which they called and said "Who told you, you need all of this done? Your brakes are perfectly fine and everything else with it. What needs to be replaced are your shocks and two suspension components." I'm starting to think these guys didn't even bother looking at the vehicle and just threw a quote at us because we assumed it was the problem. These guys are INCREDIBLY UNTRUSTWORTHY. I never thought the common misconception of mechanics was true, but man these guys are a prime example.What shocks me even more is seeing a woman writing a similar review below. Unbelievable!
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November 2023 by Gary & Sharron S
If we could give more than 5 stars we would. We got a tear in one of our rear dual wheels on our RV. After numerous calls to our insurance company roadside assistance over 4 hours later they informed us they couldn’t find a tow service. We searched ourselves, found Payson Tire Pros who came out with a tire and changed our tire within 30 minutes. We were so grateful. Quick, efficient friendly. Highly recommend
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November 2023 by JOAN NOREM
If you need anything fixed with your car, call this place first. They will see you very quickly and due an a plus job. See Dan, he's wonderful and reasonable. They took on the job of removing a dead and very, very stinky dead mouse under dash in ac duct work within 2 hours of my call . Best in town !!! Joan
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October 2023 by Doug B
Payson tire pros is by far the best shop I've ever encountered, seriously. The one word I think of most when thinking of tire pros is honesty. Its not easy finding a shop you can trust but you can here. Also, the entire team is awesome and always friendly and super helpful too.
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October 2023 by Jenny Estabrook
Got a flat tire just outside of Payson and they got a guy out to me within 30 minutes. He was so quick and installed a new tire right there. Amazing service at the end of the day. Thank you!
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October 2023 by John Pierson
Tire pros did a good job installing my tires. However, my appointment was for 9 AM. It took them roughly an hour and a half to get two tires mounted. I hope they do a better job next time cause I will use them again.Service: Tires
