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October 2023 by John Miller
The grooming, for dogs( big & small), is always a good price, & consistently a great cut!
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October 2023 by Steve Butler
A great store, every associate I have come in contact with has been very courteous and kind! I love the variety in the store, if you happen to need to return an item, they do it gracefully as long as you have your receipt.
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October 2023 by Lois De Lisle
Set up dog grooming. Told about our dogs and paperwork on shots. The day of appointment they told us would not do our German shepherd cause she had a small amount of wolf. She has been going to dog groomers for 2 years with no issues.
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October 2023 by Lacey Randall
:) Shotvet keeping pets vaccinated and healthy!! Petsmart is awesome!
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July 2023 by Kathleen Marts
Loved this experience! Although a little smaller than the other PetSmarts I’ve been to, the Payson, AZ PetSmart had everything I needed, and then some. The people working there were friendly and helpful. It really seems like they cared. Will definitely shop there again next time I need pet supplies.
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July 2023 by scott king
Just tried to bring my two to grooming. Right off the bat, she was making excuses about if my dogs liked her and they have bad days and if not we could do it latter???. My one is 14 months and very curious and playful. She gets down a reaches for him but jerks. He thinks she's playing and starts barking. She stands up and is vague. Then she goes the bad day thing. At that point I'm out. She for one seemed like she didn't want to do both and said I could leave my one. It was just plain weird and I wouldn't leave one with that display. I've worked at the humane society, rescues and our family owned our own store and grooming and it was just out of sorts. Be careful.
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July 2023 by Paulette Carpenito
I knew what I wanted. It was where it always has beenIn n out. Perfect.
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May 2023 by Barbara Newton
Very happy with the customer service and products and prices of items i purchased today
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April 2023 by Mistie-Anna Tuttle
Go there for my snake food, kitten food, and toys for my kitten and dogs. Prices are a bit high but staff is wonderful. Cat tree pictured was $80.
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April 2023 by Patti Traster
I loved this store in Payson. Was a great interaction.
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February 2023 by HD
Like shopping for dog food and supplies. Just wish the dog food prices were more reasonable.
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November 2022 by Donna Shiffley
Everyone at this location is so helpful and friendly! Found the cat food that I was looking for! ?
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October 2022 by Luc L.
PetSmart and Dog Training in Show Low.If you're looking to have your dog trained in the Show Low area, you have very few, if any options. One of those choices is Michelle Denton, who is associated somehow with PetSmart.Dog training is essentially people training; the trainer should teach you how to train your dog, but you're not going to get this from Ms. Denton. No curriculum, no outline, no notes, no lesson plan, nothing that you can learn from. You will get no personal instruction and there is never time to speak with her, as she has an assembly line of classes; one after the other. You are paying for the privilege of walking around PetSmart. She doesn't have any kind of pamphlets, handouts or any written material of ANY kind that would help you learn what you might need to buy or what exercises you could practice with your dog during the week, unless your end goal is to walk your dog inside PetSmart.You will meet at PetSmart and walk your dog around the store with other people for about an hour once a week. This is at best socialization, but little else. You are paying simply to have your dog near other dogs. And the dogs are constantly distracted by other customers and the sights and smells of dog treats, dog food and every other conceivable distraction. It's not a good environment for basic training, but I imagine that it's a free meeting place for Ms. Denton, so that's why you meet there.You can do this at home for free. She is simply taking your money and providing almost nothing. Spend time with your dog at your own home; take them for a walk and invest the time. You can teach a dog to sit in 15 minutes. Dogs are amazing; they reward you for every minute you invest in them.A good instructor knows that one praises in public and criticizes in private, but you'd better be prepared to be criticized and humiliated publicly in front of the others in the class. I can't figure out what her assistant does; he just sits there and grunts and/or criticizes.She might be a nice lady, and she might be a good dog trainer, but Ms. Denton will do you very little good if you're looking to learn to train your dog. She takes your money and gives you almost nothing in return.Don't waste your money with Michelle Denton. PetSmart should be ashamed of associating with this lady. A complete rip-off. If she had any competition, she would probably not be in business. You are not paying for training; you're paying for the illusion of training.I RECOMMEND YOU DO NOT WASTE YOUR MONEY.
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October 2022 by John Goddard Sr.
Always out of stock. You have to go there 2 or 3 times just to get what you need. Staff just doesn't seem to care.
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October 2022 by get off my account
They don't have a very large supply at this store specifically. And really expensive.
