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March 2024 by Jonathan Jay
Absolutely no comment
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January 2024 by Bryan Monroy
This pharmacy is horrible absolutely trash . There are like robots. I think they don't care a bit about the patients at allAvoid this pharmacy like the plague.
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October 2023 by Lara S.
Please hire more people to accommodate your business level. Techs and pharmacists are nice and working diligently but there is ALWAYS a ridiculous wait. Started my timer upon getting in line to when it was my turn. 37 minutes! The only reason I am giving 2 stars is because the cashiers do a fantastic job dealing with pissed off customers who have waited in line SO LONG. a second issue is the BS excuses when you ask about delayed prescriptions. I get a regular prescription for my pet. On more than one occasion I have been told his prescriptions were delayed due to insurance reasons.... BS!!! My dog doesn't have insurance!On a more serious note, I now have taken on picking up prescriptions for a neighbor who is dealing with cancer. He is unable to physically wait in line for 30 or more minutes. FIX THE UNREASONABLE WAIT TIME!!!
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September 2023 by Amber Risner
Refuses to transfers new prescriptions to different pharmacy. Pharmacists immediately gets rude and hangs up on you when you are trying to explain information. She is very arrogant. She’s causes more work for other pharmacies to get medications filled due to her not willing to listen to anyone.
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September 2023 by Ryan D.
By far the worst pharmacy I have ever been to. They need to fire the main pharmacist asap he was rude and even cursed at me.
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August 2023 by Kimberly Thornhill
So my regular local pharmacy was out of this medication I needed I called another and after being promised that they had the medication on stock they didn't do my last ditch effort was to call Safeway and they had it Johnathan was very understanding to my situation and helped me get this medication before close .thank you for all your efforts it is appreciated.
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August 2023 by Alleena DiGiacomo
I will never understand the bad reviews. I've been here through 3 pharmacists, all were wonderful. Kelly is my favorite though, she takes such good care of us.As a single mom with many young kids, I tend to be forgetful and overwhelmed and sometimes that carries over into my med refills. They ALWAYS accommodate me and work as fast as they can, even if it was completely my fault.Family friendly, they build relationships with their customers and Nancy specifically is a total treasure.I've seen these people being abused by grouchy customers and they handle it all patiently and with exceptional customer service. They make me happy to visit the pharmacy.
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August 2023 by 1987 442 cutlass
Safeway gouges so hard. Any script I bring them they try to charge $250+ for. It's sad and ridiculous. $275 for like $9 worth of meds otc at Walmart. So then my insurance rejects it cause they dont want to get gouged and scammed by safeway either. Giant waste of time every time I attempt to use safeway. Mail order pharmacies have to be cheaper
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July 2023 by Diane Ieppert
Didn't answer there phone had a answering system left my name and number and received no call back
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June 2023 by Dan dillsworth
Great service nice people
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May 2023 by Jake
Can’t do simple math. Pharmacist was so rude and no help whatsoever. GO ELSEWHERE!!
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April 2023 by Jacob Gundrum
COMPLETELY RUDE PHARMACIST! THEY SHOULD NOT EVEN BE GIVEN THE RESPONSIBILITY OF GIVING OUT MEDICATION!!!
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March 2023 by Ann R.
Slowest pharmacy I've ever been to. Great pharmacists, techs, and cashiers!!! But....please, whoever manages this pharmacy. The Safeway/Albertsons' corporation or whomever runs the pharmacy in Payson, Arizona, please, please listen to not just me, but every other person in Payson whom I've met. I love the treatment I get, but this is, by far, the slowest pharmacy I've ever been to. If they cannot hire more cashiers and techs, please consider offering a system similar to restaurants where they page you when it's ready. Heck, even a "take a number" system like they used to use in the deli would work. That way I can select my groceries while I wait. If all that is impossible, CHAIRS would be nice. I simply cannot stand in one position for as long as is required. I will happily re-review when you put in a system that doesn't require your guests to wait in line longer than five to ten minutes. Twenty to thirty minutes is unheard of!
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March 2023 by exteriorharvester 777
Been using this Pharmacy for years, had nothing but issues with the new staff they don't know what there doin,everyone who was good is gone,And they never answer the phone had to go in every time wich if you live out of town good luck.
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February 2023 by Rachel Wiessner
Nice people, but they don’t answer the phone.