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June 2022 by Mike C.
Had an emergency with my 6 y.o. Lab, they told me to come right in and the Vet took care of the issue quickly. Nice caring staff, good facilities and they are open on Saturday. Highly recommended.
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May 2022 by Leon R.
We were very impressed by the customer service. We were taken in immediately and all of our needs were met. The vet tech and Dr listened and went above and beyond for our services. Thank you.
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May 2022 by Melissa S.
This place had no animals in sight and I was turned away with my dog who needed oxygen and treatment asap as fluid was building in his lungs. They turned me away stating that their vets were all on lunch and had no oxygen tanks that could help him and recommended that I'd take my dog back down lower elevation and visit the Mesa Emergency vets. This place should not be considered hospital if they don't have the necessary equipment to treat emergencies. Unfortunately, my dog did not make it.
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November 2021 by Linda H.
Was so very pleased with the staff and Dr. Wheeler. My 15 yr old Mini Schnauzer is getting old has some problems with a rear leg, they were so kind, gentle caring. We will be taking our family of dogs to them forever..Highly recommend the the prices were not out of line affordable for a retired person.
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May 2021 by Edna W.
After my dog got hurt in our yard on a metal stake. I called every Vet office on Thursday an no opening. Called Payson Pet Care, and her staff looked to see where they could work him in. He had surgery this Saturday morning. Dr. Allen did an amazing job. So professional and really cares about your animal and you. Her staff is excellent and they will be our Vet from now on. Thank you all so much!
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November 2020 by Cindy C.
My dogs have been seen here for several years. I stuck with them during vet changes. Their prices are highest in the area, but, I stayed. Now when I need them to see a dog for an injury during normal hours they want an extra fee. They don't seem to care about anything but money. I'm done. Wouldn't even give them one star if I didn't have to. No one has tried to contact me and my number has been the same for decades. Don't say you tried when you did not.
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October 2020 by Miranda H.
On Saturday morning we had to rush our sweet pup to the clinic for some care. They got us in even tho they had appointments prior to us. We are so thankful for their kindness to us and our sweet girl! Chelsea was our technician and she was amazing! She took such great care of our girl I couldn't thank you enough!! I would definitely recommend this clinic!!
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May 2020 by Julie D.
Right now I would give them no stars if I could. My dogs were scheduled for their rattle snake vaccines today. When I scheduled the dogs, I confirmed the cost of the vaccine and inquired if there would be a vet appt. I was told no. Only the cost of the vaccine. My husband brought in the dogs today, they not only charged us for the vaccine, but charged us a vet appt. They also told my husband one dog (both are on the same schedule so this doesn't make sense) is due for his Bordetella and we needed Heart Guard. Both dogs had their Bordetella and 12 months of Heart Guard in Oct. I called to discuss the bill and how we were overbilled. I was told "it was a computer error and they'll have to open a ticket" to get the incorrect vaccine information corrected. They also refused to refund the vet visit telling me it is required and I have to pay for it. Had I been told ahead of time, I would have come in prepared but since I specifically inquired if there would be a vet visit, it left me furious. I spoke with the clinic and they are refunding the Bordetella cost due to their error, and I returned the Heart Guard. Could their negligence have caused an adverse reaction to my dog(s)? If they miss the little things do I feel safe bringing my dog back? No. Absolutely not. We are leaving this clinic immediately.
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July 2019 by Darren Indelicato
Best care
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May 2019 by Jennifer E.
Here visiting parents in Arizona. My Boston got a tick. Made an appt at Payson Pet Care to check we pulled entire tick out and get some test done. Dr Fan and staff were very helpful and sweet. They took great care of my pup. You can tell they really care about animals. Would highly recommend Payson Pet.
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November 2018 by Raven L.
great group of Technicians and a wonderful compassionate Doctor. My Nephew is special needs and I wanted his dog " Bo" to get the best care because he could not get the money for his Vet bills, I was able to network long distance and get his care, The staff was awesome compassionate and truly love what they do. As a retired Vet Tech its a relief to know that some hospitals Like Payson are truly proud and love what they do!! THANK YOU!!!!
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June 2018 by Mary V.
While up vacationing in Payson, our dog got into a fight with another over food. She injured her eye. It was a Sunday and we were 2 hours away from home. I am sooooo grateful to Dr. Steven DeCamp and Julie for coming into work on a Sunday afternoon to help us out! Our pup needed surgery for her eye. They were so efficient, friendly and reassuring. We were in and out in no time and the price was beyond reasonable for *emergency surgery during off hours*. I know I would have paid more than double (triple, maybe?) that if it happened in the valley. I am so grateful to this veterinarian practice to help us out when we needed it the most. Clearly, they do what they do for the love of animals. Forever thankful!
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May 2018 by Marjorie Geiser
I especially like Dr. Eubanks.
