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November 2023 by Christina Bauer
Super friendly and helpful. I always enjoyed coming in and talking with the front Desk.You are amazing!
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October 2023 by Jimmy Carini
Colleen & Jon make the best storage place.***** ColleenIt may be called Self Storage, but from smiles and hospitality you will get from Colleen, she see you as a person, and understands it stressful moving.She is an expert and make sure there is a smooth transition.From the first contact from another state. She was very sweet on the phone called to confirm everything made sure I made the right choices in a hectic move....LaterMy wife had hurt her leg before coming to move out and she was not able to help much loading the truck.Colleen invited my wife to sit in the air conditioned office, propped up her leg, got her some ice packs to bring the swelling down, made her coffee ☕.My wife loved it and made a new friend. She chatted with Colleen on our long trip to North Carolina. My wife still enjoys texting and chatting with Colleen today!***** JonWhen I pulled up with a Car Carrier on the back of a 16' Penske Truck. I did not realize how hard it was to turn that thing around in a tight space. Jon with his expertise as a truck driver, quickly helped me park and unhitch it.Then Jon offered to help me load my truck.(knowing my wife had her bummed leg was not going to be much help.)I refused at first, but Jon persisted since it was a squelching hot day.( I refused, because no one could pack a truck as good me and anyone who helps usually only thinks they can)(What I did not know was.......Jon has SKILLS!)Jon was ?? great! He told me, "he also has expertise in moving people."It was true!We built wall after wall of boxes and things, filled in the holes, took a few breaks to hydrate and in no time that truck was packed !!!He did not let the heat, sweat, and hard work slow him down!I recommend Happily -Swiss Village Self Storage Payson!!!My wife and I were not in it by ourSelves!!!I was not in it by mySelf!!Thank you Colleen, my wife's leg is better and her friend list has grown also!Thank you Jon, you saved us so much time!!!Thank you Jon & Colleen!!!
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October 2023 by Asher Brownell
Jen and Colleen are two great wonderful people who are very helpful also 10/10 recommend them
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June 2023 by Viana Bruce
Coleen was more than helpful as we closed our account after 6 years as we no longer needed the unit. The grounds are always clean and staff is pleasant and helpful. Thank you SV storage for being just what we needed.
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April 2023 by jonathyn Guerrero
They are the best in payson very awesome customer service. Very kind and willing to work with you no matter what. Love Swiss village and thank you ?
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December 2022 by Bill G.
Recently I was searching thru my storage space for certain tools I needed for s project. It took longer than expected and brought me right up to the 6pm closing time. When I went to start my truck it was completely dead. My heart sank and I wondered if I was going to have to get towed out or leave my truck overnight. I went to find one of the new managers to see what I should do. Jon and Colleen couldn't have been nicer and Jon followed me back with a battery jumping device of some sort. When that didn't work he went for another one. Still no luck but he didn't give up.He went back again to bring his vehicle. Finally after about 2 hours of trying everything we could think of she turned over and fired up. It turned out to be a bad connection. Jon's helpful persistence saved me. It's rare in this day and age to find such qualities in small business management.
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October 2022 by scott king
Saved me money, are nice to me and better yet, store my stuff.
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September 2022 by Jacqueline Gumbert
Customer service is not gone, thankfully! You can find it at Swiss Village Self Storage with Colleen and Jon, Resident Managers.They were so helpful and pleasant making the whole moving experience less stressful.
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August 2022 by Stephanie Fowler
Just wanted to say there was a sudden down pour & John helped us in the rain to move our property into storage! Both Colleen & John are great people!
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June 2022 by Eve Lawlor
I love this business. I canceled my cc and forgot it was connected to my storage payment, no problem Colleen swiftly made contact and I was never in jeapordy of losing my belongings to a silly mistake. Colleen went above and beyond to assist me with my multiple requests and questions. She took time to check back with me to make sure my needs were met. I feel like she is an old friend at this point and I will miss our interactions. She instilled trust for the service and made me feel like a highly valued customer. Thanks Colleen and Swiss Village Storage.
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June 2022 by Judy M.
Self-storage units in Payson have been scarcely available for several months. I was on a waiting list when Colleen from Swiss Village called to let me know that a unit was available. When I arrived at the facility to rent the unit I was pleased with how friendly and professional she was and with the cleanliness and overall appearance of the office and grounds. Since my first visit another unit which is the size I actually need came available and Colleen called me right away to let me know. I went in today to sign the rental agreement and found everything as pleasant as it was on my first visit. Colleen seems to have a knack for remembering customers and assigning units and is very organized in the process. She has excellent communication skills and is friendly, professional, and helpful. I highly recommend!
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June 2022 by Joseph Fellin
I have nothing but good things to say about Swiss Village Self Storage. A very nice facility; polite and responsive staff; always clean and welcoming! I would use them again!!!
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April 2022 by James Liber
Used Swiss Village Self Storage for the nearly 4 years I have been in Payson. I know that they will be the first Storage place I will check with (and rent from if available), whenever I again need Storage!The entire place is always kept VERY CLEAN.The office has no problem answering questions pertaining to Storage.The Storage area is locked at all times, and can only be entered when you press your code.Each storage size is very affordable.I think that explains why I recommend Swiss Village Self Storage.
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December 2021 by David Warrick
This is a well-run facility. We have been satisfied in every respect. Prices are competitive.
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December 2021 by Angie Newland
I can’t express the appreciation I have for the integrity & professionalism that is given to me at this business!Renea is the most exceptional woman & employee they could ever need in running the office. She moved here from Oregan to experience the beautiful Payson & surrounding areas. Actually, Payson got the greatest blessing by adding a spectacular woman walking in perfect integrity & kindness in all circumstances!Thank You David & your parents for choosing this lady to be help us in all our needs there!?
