Walgreens

Most Recent Comments

• July 2024 by Samantha Jones
  Pharmacy they just love to never answer for 20 minutes they just kept picking up and putting me back on without a word not once did get to talk to anyone. Not very professional for a business that deals people’s medications.??
• June 2024 by Colleen samson
  Impossible to speak with anyone in person. I couldn't get past the automatic answering.
• May 2024 by Cheryl's Email
  Erin in the cosmetics dept is great! She's knowledgeable and really helpful. She knows all the trends & gives awesome tips and recommendations. Go & get a consult - she'll make you gorgeous.
• March 2024 by Jessica Velez
  I think the Walgreens is getting worse as far as the pharmacy staff the lady Amber was a real peach she couldn't even take the time to help me find a coupon very rude chewing her gum so fast .do they drug test the workers there they should
• March 2024 by DaLisa Nix
  I’m not sure if I’m allowed to give a review. I don’t want to be arrested. I’m not going to write the dramatic novel this would be, it would just give you the biggest headache ? ever due to the stupidity of it all. I called Sunday night to see if the controlled substance I take was in. I was told yes, but it goes fast. I was at my Dr.’s office at 8am asking her to send it in asap. Her assistant left me a voicemail saying she sent it in, the assistant called and confirmed it was received and was told it was received and that he was working on it, and I didn’t need to worry because it would be ready. I decided to call later that day and I spoke to a male pharmacist and he said “yes, it’s right here on the counter and I’m working on it.” So 2 of us have been told that it was being filled and I would be able to pick it up whenever. So the next day I didn’t go to Payson, I’m in pine, because I had an appointment with my doctor in Pine and I knew I was going to have to get some other meds so I would just get them all at the same time. I did have to go to Payson after my doctor appointment and I walked in to the pharmacy because the system was down and I had to take hard copies. So the girl said it would be a couple of hours but I could get the one that was ready. I took the one that was ready and decided to look at the information page and it wasn’t the right medication I thought I was picking up. So I went back to the pharmacy and said I don’t take this anymore, I’m picking up the controlled substance medication. She said we don’t have anything for you. So told her every one that had confirmed that it was getting ready and would be ready for pick up and showed her the vm from my dr.’s office, and they all said that none of them had had any of those conversations with anyone about that medication. Ummmmmmm, WOW!!! WHAT? Am I in the Twilight Zone right now because more than 1 person spoke to your pharmacy people confirming this was being filled. And now no one knows anything about it? At all?
  I’m sick of typing this out so I’ll just jump on to the next day when I went back again to pick some of them up. I told her my name, date of birth, and mentioned that controlled substance, and she gave me the meanest look, like I was doing something shady or something. The pharmacist heard her say that to me and said, yes we do. She looked at me again, and I said in my Walt Disney Goofy the dog voice, well it’s not like I have a gun over here or anything! Bad, BAD CHOICE OF WORDS. I got my meds and walked away to leave. As I’m walking down the aisle to go out, here comes the Walgreens bouncer. He asked me happened at the pharmacy. Well, I really didn’t know which time he was even talking about because there had been so many ridiculous incompetent moves and things said by them and basically calling me a liar, I really didn’t know. He said, you said you had a gun. I said , I DID NOT SAY THAT! THAT IS NOT WHAT I SAID! The word gun was in there, but not in that context! So NO, THAT’S A LIE!!! And then he said he was going to have to ask me to leave ? When I got to my car ?, I had a vm from a police officer. I called him back and he even said it was 1 person that had really blown it out of proportion but he had to do his job. So, if I go on any part of their property, I’ll be arrested. The moral of my story is, NEVER SAY YOU DON’T HAVE A GUN LIKE GOOFY THE DOG FROM WALT DISNEY!!!. ?
• March 2024 by Logan S.
  I've tried to step away from Walgreens and CVS and stick with private pharmacies due to issues over the last several years and customer service lacking. However, recently I could only find my medication at this location 2 hours away from where I live. Amber was excellent in coordinating with me to ensure that I could obtain my prescription. She was eager to help in anyway possible I cannot say enough about her customer service skills and professionalism.
• February 2024 by Marty Myers
  What is going on in the pharmacy? You go to pick up prescriptions after you have been called that they are ready and wait in line only to find out 1 script is ready. The other will be ready the next day or you wait a long line only to find out your doctor has denied the refill!!You have always been good about the status of our scripts. And the lines inside and outside are 30 minutes long.whatis going on?!!
• January 2024 by Jordan Heller
  The beautiful and helpful lady manager Aaron is great. As is James, young Gronkowski and the rest of the staff. Awesome people, kind and helpful.
• December 2023 by Janna Lynn
  I have no idea what is going on at this Walgreens, but the pharmacy closes at odd hours with no notice. Today, I got in drive thru line at 3:42 pm with 2 cars in front of me. It was my turn and they dropped the blinds and didn't say anything to me. Saw the small sheet of paper on the window that they are closing at 4pm. It was exactly 4pm! How about posting that so we can see it before waiting in line!
• December 2023 by Cindy Evans
  Worst customer service in the pharmacy I've ever experienced. Had an 8:45am appt for a shingles vaccination and they don't open until 9am! Then had to wait 30 min. for pharmacist to get it together. Meanwhile 6 people in line waiting for prescriptions while 5 employees ignored did them while doing "busy work". They use the excuse of being short staffed. It's like this every time I come in.
• November 2023 by Vickie Rackley
  Waited on hold for 1 hour to speak with a pharmacist, got hung up on. Frustrated ? ?
• September 2023 by Yuki L
  Most of the people posting bad reviews have no idea how a pharmacy operates behind the scenes. Its not just handing you your pills, theres so much work involved to keep it running that they struggle to find the time for when patients are coming nonstop, along with keeping up with the high volume of prescriptions this pharmacy is being overloaded with everyday. People have no idea how underpaid and poorly treated the staff is by both corporate and their patients. So yes, they dont always have the biggest smiles on their faces because they are struggling with their health and mental health while trying to help you with yours. I can guarantee that they are working their butts off every single minute to keep up with the demand of a snobby entitled retirement town where 99% of people are on medications. They fill hundreds of new rxs and refills a day and that number is going up as more people move herea and more people become dependent on meds instead of bettering their health naturally. Cut them some slack and be grateful that there are even enough WORKERS here to keep the pharmacy open. They deal with abuse from narcotic addicts and abuse from incoherent ungrateful elderly patients on a daily basis. Some patience,kindness and understanding of the situation goes a LONG way for workers struggling to support the demand of a (not so) small town full of people who dont work as well as a VERY large % of addicts hooked on opiods and controlled substances. I can guarantee theyre doing their best not to rage quit every single day. And if they quit, good luck on getting your medications. So be KIND and PATIENT. You wait patiently at your drs office, pharmacies are an extension of healthcare and deserve that same respect and patience.
• July 2023 by Debra King
  I decided to shop at Walgreens after reviewing their website which stated they offered a makeover. No, but they had a girl in that department and she was amazing she took her sweet time helping me search for a number of items I wanted and this review would be very different if it was about her. I took my cart of $111 of goodies and wrote a check which was declined. I drove 4 miles home to call Wells Fargo and to verify it had been declined and what can you do to help me? Her response “it’s not on our end it’s Walgreens”. When I left Walgreens I specifically said to the manager ‘please set this aside I’m going to resolve this my name is Debra’, I returned to the store to find everything has been put back on the shelves. I lost it I said ‘I specifically asked you to set it aside for me. Her response ‘we have protocols there was ice cream in there.’ Fine, remove the ice cream and leave everything else I spent a half an hour picking out.I will not shop there again for this very reason - “I don’t do stupid”. There were so many things wrong with this interaction you have to just walk away and write a review.
• July 2023 by Larry Bauman
  they were rude for no reason and they give bad survice
• July 2023 by Jordan Waits
  My prescription was sent in on the 19th a.m.,why would take 2 days to tell me I have to call my doctor change my prescription to a different pharmacy. This is the third time my medication has been delayed over 24 hours, but at least the first 2 times they told me before I ran out of something I have to take daily. Weak. Work on communicating with your customers. You're not the only pharmacy in town.