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December 2021 by Lavernius J. W.
I wanted to return an item , and the older lady , in the department , seemed bothered by my presence , and I think I heard her mutter some displeasure under her breath , I ain't from payson, and now I have no reason to ever come back . We got several wal marts back In the valley , and the old ladies who work their are actually very pleasant.
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July 2021 by Madison M.
Had to wait 40 minutes just to get my money back that their system screwed up on. No sense of urgency, no update until i complained even further. Idk why it takes 30+ minutes to check cameras, that was absolutely ridiculous & happy i never have to come here again.
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June 2021 by Macs R W.
Hardly anybody working. You had to go out into the parking lot to get a basket. The shelves are barren. Luckily, they had most of what I wanted, but in every case I got the last one on the shelf, and I usually had more than one on my shopping list. No variety. Waited for a long time to check out because only one checkout line was open, and lots of customers were waiting in that line.
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June 2021 by Ed D.
Your basic Walmart. Pretty busy for this time of day in the middle of the week. Stopped to grab some snacks.
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March 2021 by Madeline L.
There was this terrible guy named James waiting at the doors and he has stopped my mother many many times for very stupid reasons! He stops her because she sent her two young sons to go get ice and he wouldn't let them because he NEEDED to see the receipt! He is also very mean and smirks at you all the time!!! NO RESPECT!!!! He should be fired or at least talked to!!!! This isn't how anyone who works with the public should act!
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March 2021 by Juan M.
Clean store that's well organized. The staff was very helpful and friendly. Prices are low are great products sold here.
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February 2021 by Marshall C.
I normally dislike shopping at walmarts. though this one is far away it's a pleasure to go to. but here is my biggest gripe. The walmart in Phoenix (near me) never has clothes that fit me. Now I'm a big boy but not any bigger than many other men who live here. so get this I was in Payson today. A city of about 15,813 people. I stopped in to this walmart. What the heck! they had clothes in my size and lots of them! Somethings not right... in Phoenix.
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November 2020 by Blaine K.
We visit many Wal-Mart stores in our travels and and find them all to be so much better than our home store in Payson. They seem to be better stocked with better selections, much cleaner, neater, and better organized and the employees friendlier and happier with their jobs. This is not a covid issue as it was this way before covid.
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October 2020 by Tristan L.
We spend about $1000 per month on consumables for our company. This week they had 2 check outs open. Lines were down the aisles. Took my cart full of bulk items to self checkout, waited 20 minutes in line. While I was still checking out the employee for the self check out came over and accused me of stealing. Because I had to put the items in the floor after ringing them in. When she realized I was not stealing she never apologized. Asked for the manager, there was none in the store. This store is filthy. Nothing gets cleaned, ever.
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August 2020 by Shawn W.
Worst Covid 19 preparation I've ever seen. No social separation in lines at all. And saying employees are required to wear masks is a lie, they were wearing them but not in a functional way at all. I saw one employee wearing a mask properly. Basically all the rest I saw had it below their nose and most had it below their mouths even. The cashier had it barely covering her lower lip and and repeatedly was rubbing her nise and mouth. The front if the store had masks for customers and sanitizer but it does little if any good if the nask is around their chins and in some case around their neck. No wonder paysin accounts for 25% of Gila county cases. It's truly sad when employee fobt care to be bothered and managers and supervisors don't do their jobs at all. This was the second time I've been in this store their wont be a third
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April 2020 by Phil S.
I usually stop by this store when I come through town. Always friendly and with the goods I need. I'm glad to see they do not allow "service" animals in the store. It's gross to see dogs in carts or walking through a place where I'm buying my food. Yes, I am a dog owner an love my animal. But I wouldn't bring them to the store. Thanks Walmart!!!
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February 2020 by Manali G.
Such amazing customer service! I have never seen a better Walmart staff across the store anywhere else. I really had to write a review for them. While I was walking around lost, an employee asked what I was looking for. I gave him a rough description of a wraparound kinda shirt,he understood took me to another lady and then walked me to it! While I was figuring out how to wear it, the fitting room lady was so sweet,she helped me put it on and even pointed me to another color they had. At the back ,my husband was looking at Apple watch bands which were on clearance and another employee helped him fix a price difference between the 38 and 42mm getting an override from his manager and checked us out as well. Also helped with finding shirt sizes. What more can you ask for...!!
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January 2020 by Chavon M.
I Just moved back to town and wow when did people become animals? They put up cattle gates to flock the herd.. makes you uncomfortable as you walk through the door. But for what? Half of the shelves are ALWAYS empty.. your list will never be fulfilled here, then cherry topper they check each persons cart and receipt exiting as if every person is a criminal.. they DO NOT have this in the city but Payson?!? I suggest shopping at Safeway and Bashas where you can enter and leave feeling dignified. This is the absolute worst Walmart in action
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October 2019 by Shawn P.
I was driving through Payson and I needed a few things so I decided to stop in to this Walmart. It was sad to see that they discriminated against people who brought in service dogs. Sadly I won't be going here again. Rude customer service and customers who are miserable.
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September 2019 by Janice V.
Watch when you purchase food here. They advertise an item at one price and when you check out it rings up at a higher price. It happens everytime I shop here. Know your prices before checking out and always check your receipt before leaving the store.