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November 2023 by Ryan Mauser
I just went into this AutoZone and asked to help with my service engine light on, which I’ve done several times before. Well this time Carlos tries to hand me the machine, for me to do it myself, I told him I do not know how to use it. He shakes his head and Tries explain to me how to do it. I told him I thought that someone that worked there would do it. He continues to give me dirty looks and shakes his head and said they only do it as a courtesy. He. I could maybe understand him doing this if it was extremely busy in the store, but I was the only one there. Very rude.!!
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November 2023 by Sinan Alkhoury
The store in Peoria locatedOn N Lake Pleasant Pkwy and W Pinnacle Peak Road, the worker who was supposed to help us didn't do much to resolve our issue.I am totally changing the previous rating to a less than ZERO because AutoZone doesn't care about customers.The employee name is ( John or Feradi ) he was really rude and miserable, he didn’t bother to help at all.We need to hold companies accountable for how they treat minorities (Race, sex, gender, disability, etc.) when they take our dollars. Giving our money to their competitors may open their eyes up to treat everyone equal regardless of their personal biases. Never go back there again.
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November 2023 by Michael Schofield
Best location I've been to, very helpful & pleasant staff.
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October 2023 by Ronny G.
Another great time in AutoZone. I appreciate the great information that Kaden provided and would highly recommend everyone to come here for any type of car questions!
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September 2023 by Eric P
Great quick service and knowledgeable staff that went out of their way to help me find what I needed. Thank you.
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September 2023 by Mindy “Maly” Lopez
Great atmosphere @awesome employees... definitely we'll be bk♥️? thx you?
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September 2023 by Maly “La unica” Lopez
Great atmosphere @awesome employees... definitely we'll be bk♥️? thx you?
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July 2023 by Angel Silva
The grey shirt employee was not a people person at all. I just wanted my battery checked and charged. He was cold and very short with me with his answers. I could tell he did not like helping me, so I asked if he was “good”. Instead of just politely saying yes, he got aggregated and asked me loudly “ARE YOU?”. I politely said yes, and said I was asking because he seemed to have some sort of a problem with having to help me( I’m a person of color. Mexican American.). He responded loudly once again with “I just did. Didn’t I?” . At this point I could just though he was personality-wise just like that with everyone. Then another customer came in. He was as nice and soft spoken as could be with them. It left me puzzled. Especially since he’s never met me before today, and that I only had said maybe ten worlds to him…ever. Then I noticed that the customer was Caucasian. I’m not saying he was racist, but it’s sure weird that he could be so drastically different in the way he treats his first time(and last) customers for no other apparent reason. He took in my battery at 6:11pm on 7/18/23. He was the only employee working. Maybe that’s why he thinks he can treat people that way? He wore glasses and has a shaved head. I am a local automotive tech who went to get something done there on his day off do he wouldn’t have to go his workplace to do it there. I was very disappointed and surprised with how I was treated. And after All that I still have to go back to pick up my hopefully charged battery. Just wanted to let people and the company know. Thanks
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July 2023 by Anthony D.
First time going to this Autozone but I was in and out with a new blower motor in minutes. I called in and made sure they had my part. When I showed up Todd was waiting with my part and had me back on the road within 5 minutes.
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July 2023 by Jaden S.
Go to the O'Reilly up the street, this manager knows nothing about running a store and is clueless to online ordering/anything through there website. Corporate admits to using same day delivery but this supervisor obviously didn't take the training courses cause he can't use technology properly. Kicked me out because he doesn't know how to back up his own statements.
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July 2023 by Two Shade
Patient & helpful sales associates. Another person converted my frequent customer rewards account. Upon verifying my identity, they made it right!
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June 2023 by My Picture Says Wut
It was an okay experience what else do you want me to say? An AutoZone so when you go in and it smells like an AutoZone and I'm sure if you were to sample any of the tools there with your mouth tester and you would find that the tools also taste like AutoZone.
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June 2023 by Ben Alan Boyer
It was an okay experience what else do you want me to say? An AutoZone so when you go in and it smells like an AutoZone and I'm sure if you were to sample any of the tools there with your mouth tester and you would find that the tools also taste like AutoZone.
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May 2023 by Ryan Faurot
Todd A greeted me right as I entered and began speaking with me regarding my vehicle as if it were his own family. I HIGHLY HIGHLY and yes, HIGHLY recommend this AutoZone. I paid the mechanic up the road at Wilhelm automotive the $175 diagnostic fee for my vehicle(it would shut off mid drive) and was left with my bank acct out $175 dollars and still no fix.. tinkered with it myself and figured I’d run in to the store and ask a few questions as I’m not very mechanically inclined with cars unless I need to get something done in this case. They allowed me to borrow the obd scanner and printed me out a diagnostics sheet regarding the code that was present which pin pointed me directly to the problem which seems to be a $20 map sensor. Let’s put it this way, I’ll be taking my vehicle to this AutoZone before I ever step foot in that Wilhelm again… Todd A deserves a raise!!
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May 2023 by Brogan Adams
Great store. Matthew was very courteous and had a great collection of automotive knowledge. Very helpful!
