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January 2024 by Rose Curtis
wow, must unfriendly teller ever... no surprise her name is Karen! She acted like I was totally putting her out and wasting her time even though my deposit was kicked back to me and then she wouldn't let me explain what happened and just said if she redid it, they would close my account.
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September 2023 by Charlene Mcmillan
Always receive great service here.
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May 2023 by Les K.
From the branch manager on down. TERRIBLE! How is it possible to be less than useless? This bank at this branch has figured it out. Literally keep your money in a sock at home rather than give it to these people - whether for checking, saving or investment of any kind. At minimum, find another branch...We are still looking.
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December 2022 by Jeff L.
The staff at this branch are absolutely tops in the banking industry and always exceed expectations. Knowledgeable, caring, efficient and extremely personable. Love walking into my neighborhood financial institution and being greeted by name, feels like a small town bank but with access to all the large city banking services I would ever need. Kudos to Jessica and her entire staff at Vistancia!
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January 2022 by Rosemary Brown
Worst customer service of any chase.
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December 2021 by Juna Mustad
I so appreciate how every time I come to this bank, I am greeted by such friendly staff. They all are so kind and helpful. I’ve never had this experience in a bank before. This kind of service is so rare these days and so appreciated.
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February 2021 by Jp T
The bank tellers are the most rude and pathetic employees, when they can't resolve an issue they make threats. Avoid this Bank location.
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January 2021 by Dave J.
Provides us with all our banking needs in a convenient location and times. Also provides free notary services for customers. Would recommend them highly for anyone looking for a bank in the Vistancia neighborhood.
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November 2020 by Dean Strycker
Our bank. One of the best we ever used.
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June 2020 by Thomas B.
Absolutely horrendous customer service, don't give a S*** about their customers. Someone fraudulently removed (2) $200 withdrawals back to back from an ATM by shimming my ATM card, 13yrs as a customer and their answer was sorry, we can't prove it wasn't you that took it out.. I said get pictures from the ATM,... IT WASN'T ME!!!" Their response; you need to do that!?!? I need to prove it wasn't me?!?!? F*** CHASE BANK!! I will be closing all of my accounts and everyone of my families!!! Do not do business with these people they don't give a shot about you!!
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August 2019 by sahra wells
Today I went in to deposit my check and have never been treated so poorly. She couldn't help me deposit my check. Never had such a issue with chase bank until today. Lady with the dark hair was very rude and unprofessional.
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September 2017 by Lucia Craft
Great people there! Always helpful!!!
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February 2017 by Gilbert Hernandez
I've been a Chase customer for years now and of all the branches I've been to, this one is hands down, the one that goes above and beyond to keep the customer happy. I've never felt that the customer service was fake, it's always come across as genuine. No questions asked, just get the job done with a smile! Very refreshing.
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October 2011 by A Google User
Everybody is always pleasant & friendly, very helpful.
