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February 2025 by Eric Rock
Your automated phone service is the worst. So tired of talking to a machine everytime I call anywhere. I miss having real life people. Also, I have to do a whole song a dance everytime I refill the same RX, im told its in the system as cash pay and then its not, so then the RX is filed wrong….. everytime.
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February 2025 by Evan Dundas
The dude who thinks he is a lady shouldn't be handling drugs. Mental health problems are real issues
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February 2025 by Dan Bartels
Ever since they closed the CVS near my house and sent me to this one, the pharmacy line has been long enough that it mimics the wait at Walgreens. It's like they're begging me to go somewhere else.
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January 2025 by Nettie Hester
Awesome Employees
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January 2025 by Matthew Jones
Firstly just let me say that the experience I just had in the last 10 minutes at this CVS location has left me absolutely mind blown. The lady at the cash register absolutely turned a misunderstanding into a whole lot more than what it needed to be. Let me share the details of the situation. My friend and I walked into the CVS as any normal customer would and was we were greeted by the associate who was assisting a customer checking out. I replied respectfully with a smile on my face. So far, so good, but not for long. Immediately after the greeting I made my way to the display next to the registers with the ear buds, Bluetooth speakers, and charging accessories. I had just gotten my Christmas money from my mom maybe 15 minutes before this situation and I was going to impulse buy some stuff I have been wanting for awhile. My mind quickly changed when I noticed that the lady who was cashing out the customers was paying full attention to me and began ignoring the customer whom was right in front of her talking to her. Note that I was putting back each item in the spot I grabbed it from after I was done reading the description of the item on the box. I made sure that I was in full view of the camera at all times and I tried t refrain from reaching for my pockets at all because I already knew where this was going. This is not my first rodeo in this particular area of Peoria where if you wear your hat backwards, have tattoos that can be mistaken for prison or gang related, and talk with any kind of hip slang certain sensitive individuals will exaggerate a situation to the fullest because they profile. I'm not sure how long this particular associate has been in customer service but she failed miserably at being discreet about profiling and keeping a close eye on people she thinks were up to no good. This is where it gets exciting. After walking away from the display to go look for other items I had been wanting to get (pens, lotion, articles of clothing, and nail clippers) the associate did the most careless and disrespectful thing ever. After making it 100% clear that she was watching my friend and I she decides to go for employee of the month by going over the intercom and announcing "Attention, Scan all aisles" whilst having an open conversation with the customer at the counter about having to keep an eye on my friend and I. Side note.. I have multiple years of experience in loss prevention and evasive/defensive choice words to spook potential thieves into changing their mind about stealing stuff.. On top of that good ol Google has multiple articles where previous CVS employees explain what certain announcements are used for. After feeling completely, my friend and I turned around and headed for the door. I asked the associate if she wanted to check my pockets and told her she shouldn't be profiling and I walked out, went to my car, and started typing up this review. While I was walking out I saw that the associate had walked away from the register where she was still in the process of cashing out a customer. She was grabbing her cell phone and began dialing on it and talking to someone. One of the reasons I stuck around was because I thought she was calling police and I did not want to run away because I feel that would appear very suspect and guilty. The person she was calling shortly pulled into the parking lot staring at me in a way that made me feel like he was trying to intimidate or scare me. He parked, went inside and came back out about 2 mins later and got directly behind my vehicle and he was either getting my license plate number or trying to start trouble. After a few words back n forth about his intentions, we left and he stared at us until we were out of sight. Am I the only one who can see that she obviously called a random person who isn't a store associate on the clock to come and cause an issue with me? bravo cvs
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November 2024 by Gayle Nevins
I found what I was looking for and staff was very helpful and caring. Thank You.
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October 2024 by Paul Landvatter
only one here and standing waiting over 10 minutes to pick up a prescription. and then she/he decided not to fill it because they know more than my doctor
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July 2024 by Arthur Brown
Dentist called in my Rx early so it would be ready when I went to get it. Was told everyone is out of pharmacy for lunch and asked the receptionist to leave my Rx on voicemail. When I get here they didn't even have anything in the system. I had to call my dentist back to call them to fill the original request. Took over an hour. Absolutely ridiculous. The staff was friendly but means nothing when you're in pain and just want your Rx. This isn't the first time this has happened.
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April 2024 by David Robb
Friendly service from the staff directing me to the right product and then assisting at checkout
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April 2024 by Joe Hays
Worthless, gives times for prescription and still not ready, nothing in stock. poor management, communication.
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January 2024 by My Dream
The doctor prescribed medication before week ago .I yesterday asked the pharmacist. He told me we are waiting it's out of stock. Are you serious.One week the people sick waiting for medication. And the pharmacy don't care.
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December 2023 by Stacie Reynolds
They I had everything I was looking for
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December 2023 by Anjelica With a J
Out of stock a lot of items. Simple items that you go to a drug store for in the first place. No employees on the floor either if you need help with something. I asked an employee if she can help me and, in a very rude tone for no reason, she said no because she was the only one there.
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July 2023 by Precious Smith
My favorite CVS on this side of town. The staff are always friendly and ready to help. I also love that they put ADs and sales up in time…. weekly, which makes it easier to shop.Ive a been to the lake pleasant location up the street from this one. And they don’t compare. I’ll continue to shop at this CVS.Keep doing an amazing job at this location.
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June 2023 by Diane Davidson
Every time I go in to the CVS On ninety first avenue and union hills I am always greeted by a :) told I could be helped at any time I needed something. All the staff at the store are wonderful I enjoy shopping there. I also find whatever I need Or am helped to find it.
