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February 2024 by Rachelle Halvorson
Very easy, did online reservation so less than 10 min to pick car up. Great experience, will use them again when I need a rental. Thank you,
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January 2024 by Karen Svoboda
Car was clean. Service on both ends was excellent. Staff was very helpful and friendly. Will use them again.
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January 2024 by Jose Villanueva
Enterprise is a wonderful rent a place car. I have been using their services for more than 20 years and is always a pleasure working with them. Thank for providing great customer service.
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January 2024 by Nola Burgess
Very quick, helpful and friendly.
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January 2024 by Richard P.
These folks went out of their way to ensure I was able to keep the car as the repair shop ran into difficulties.
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November 2023 by Marilyn Conlin
The Sun City location has consistently superior customer service! They do answer their local phone number, so you can skip the web and talk with a human ready to help you find the best deal! 3 times now. Plus points for upgrades. Best deal in town.
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November 2023 by Pam Clark
Everything went smoothly with my rental. From the first call to reserve a vehicle, a quick pick up at the body shop, getting a car that fit my needs and then a speedy return when I returned the car. Thanks to Scott and all his fellow associates who assisted me. A good selection of vehicles and excellent service that I can highly recommend.
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November 2023 by lucita toussant
I always go to Enterprise to rent a car for out of state travel. They have several convenient locations, whether at the airport, or somewhere close to family. I like the 99th & Bell location in Sun City, AZ. My brother only lives 3 miles away. Enterprise also gives me a ride back to his house after I drop off the car because it is within the close proximity of their location. I think the max is 5 miles within the 9889 W. Bell Rd location where they can provide courtesy pick or drop off for customers.
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September 2023 by Michael Munguia
Brenda, Kayoni, and Josiah have all been a great help in getting me on the road while I was looking for my own vehicle. They explained things easily and made me feel comfortable with my contracts. I will be returning here in the future! Great service all around especially the driver that took me there and back. (He had a beard and cool shorts, but I can't remember his name sadly. Thank you Enterprise!!
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September 2023 by Kenneth Nahkala
Picked up a minivan for a work trip. Brenda checked us in, made the process quick and explained the plug-in hybrid features. I rent cars fairly often, first time at this location. I will return as this was the most efficient pick up & drop off I've ever had. Thank you Scott for your help with the drop off process.
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September 2023 by Jake Kluch
I used a rental car paid for by a local car dealer while mine was in for repairs. The vehicle was in good condition, clean and checking in and out was fast and convenient, and everyone was friendly and courteous. Two suggestions: ensure manual is in the car, and make sure that you have enough phone coverage. The vehicle we had was a hybrid, which I'd never driven before, and if you don't drive it properly, you don't gain the advantage of the braking system recharging the batter, so the manual is essential. Also for operating the infotainment system. The second comment is based on this: I noted when I drove away that there was a chip in the windshield. I tried to call back to let the agency know (so that I would not be charged for it), but was sent to voicemail, which would not accept messages. I tried several times (more than five) before I finally reached a person. These are nit-picky comments, but you can't get better without them. And the fact that they are minor means that everything else was very good!
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September 2023 by Frank Werdy
Excellent experience with Enterprise at Sun City, AZ! I had some issues with the car, but when I returned the car I got helped by Zoe Jones and she is professionalism, patience and answered all my questions and concern with best customer services. I highly recommend this location. Thank you, Zoe! You’re the best.
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September 2023 by Dave Banning
Would have been 5 stars overall if the vehicle would have been full of fuel when I picked it up. There was approximately 1/2 tank of gas, and was told it was "ok" to bring it back with only a 1/2 tank. Like that was going to be easy... how about you fill it up, and then i will fill it up right before returning?!? Seems like a scam, knowing that more likely than not, the customer will bring it back with more fuel than when received (or pay a much higher price per gallon for Enterprise to fill the tank post return).
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August 2023 by Nicolas Merritt
We went here to get a rental while our vehicle was being looked at by the dealer. There was a mix-up with the dealership and the reservation for our car. However, Zoe and Rachel were able to reassure us that they would take care of everything, and in the end, everything is taken care of. The rental process was easy and quick. The vehicle was very nice with low miles and very clean. If there was a need for me to rent a car in the northwest valley(sun city), I would definitely try to get my rental from this location. Friendly, helpful, and quick are a few descriptive words that this location emulates, but there are many more positive attributes here. Come rent a car, and rest assured you will be taken care of and enjoy your rental experience.
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July 2023 by John Zweber
When I initially walked the vehicle with Jakob I had noticed some pretty large scratches that I had pointed out to him, he dismissed them as “nothing” I then returned the vehicle to another location where they noticed the same scratches however this time they told me a claim would have to be made for the scratches. We called the other store and conveniently Jakob didn’t recall the scratches. I obviously continue to use your service because I picked up another larger more expensive vehicle after dropping the original one off.
