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July 2023 by Patricia Whitlow
I enjoyed my visit and move in thanks to Mary Kate and Sue which were so accommodating and helpful while moving in. They made the move in so much easier for me. Thanks for the super great employees at Extra Space Storage. I appreciate them at this stressful time Great customer service!!!
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July 2023 by Jack Voakes
Rob is gone, he was great, new girl is cool but corporate is implementing new rules this place has gone down hill. Don't recommend been a customer for over 2.5 years or so n now actively looking for a new storage provider...
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July 2023 by malachi B
Sue and Mary Kate were incredible! Made the process super easy, made me laugh, and I felt like an important customer! Love them!
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June 2023 by Adam Christensen
Great facility! Rob & Sue are fantastic and eager to help! Secure and clean property! If you are looking for a great place to store your belongings Extra Space Storage is a top choice for those needs!
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June 2023 by BrenLeigh Jones
Mike, in the office at 95th Ave off Peoria, is about as nice a person as you'll ever meet! Very helpful and personable. There's a wide bank of monitors and security cameras that provide continuous security. Felt safe there. My only complaint is that the rates went up continually, eventually becoming unaffordable. We had 2 units, recently scaled down to 1, and I hope we can get out of that one soon. When we're out, it will be a more-than-$500 a month raise! If you can afford it, though, it's a great place for your stuff!
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May 2023 by Gail Chenoweth
The storage unit is great, Rob was awesome in taking the time to explain everything and show me around. I wasnt really that thrilled with all the extra charges. I think $20 for the lock is way too much, as well as the admin fee $29 but most of all I think the mandatory insurance that is adde to the monthly cost is unnecessary. There are plenty of cameras and safety measures that make it safe and I don't feel like it could be broken into and a flood, that's not going to happen, the place is built with that in mind and designed so that can't happen, a fire, the place is block, I hardly think a fire is going to burn the place down. I looked into what is covered and there is exceptions for any situation where most claims get denied. So I really can't see where storage insurance could possibly protect my unit. It's not a lot of money, it just the fact that it was one more hidden fee that's mandatory for nothing. So I can't see where I'm getting a free month with all these extra fees. Oh and I'm told my monthly charge could go up at anytime. I don't even know what my monthly charge is or will be next time. So this storage has lots of good things I needed in a storage, location, very clean, safe. And it has things that I'm not happy about, price ? , Hidden fees, most of all the mandatory, unnecessary storage insurance fee.
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May 2023 by Lisa Hernandez
This facility was so clean and refreshing compared to all others I have used. The staff (especially Rob, are super nice and helpful!!! )
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May 2023 by Cathy Curiel
We stored our trucks here for a couple years with Rob (Manager), great customer service and his care and pride for the property showed. Thanks for everything Rob! Cathy & Angelo
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April 2023 by Blake
Easy enough to maneuver a large trailer in and out the place, space was clean and i didnt see any spiders. Rates are typical, however, they were more than fair when our final bill was due. Would recommend and use again.
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April 2023 by Michelle Wakefield
Been renting here for 2 yrs now, wasn't expecting to rent so long but I did. Finally was able to move out. Rob has been awesome to deal with from day one. No hidden agenda he has been straight forward!! Would definitely recommend Extra Space Storage to anyone!
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April 2023 by Brittany Schelldorf
Rob was amazing to us. He helped us out and worked with us as much as possible to make storing there and leaving when we needed to as nice and easy as possible. Thank you!
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April 2023 by Veronica Madrid
Incredibly kind people at the front desk and moving in/out was super easy. Having key pad entries made everything feel more secure and paying monthly on the website was also a breeze. Definitely recommend this place if you need a storage unit!
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April 2023 by Christine Stroud
It's a little higher prices than others but you get what you pay for. The entire property is clean and free of debris as well as the units. The customer service was so helpful and friendly and just impeccable. They are flexible with their hours so I can go into my unit a little later if needed and they have a restroom that customers can use during their office business hours. Can't ask for more convenience than that. It's worth the few extra bucks! Thank you extra space storage!
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March 2023 by Christine S.
The customer service was impeccable. The lady was friendly and knowledgeable of all details that I had questions about. The units are clean and the property was free of debris. There is even a bathroom for customers to use during their office business hours and convenient hours so I can access my unit later than normal hours. A little higher priced but you get what you pay for and it's worth the few extra dollars.
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March 2023 by Mary Scardina
I must say this time of the many times was the best experience I have ever had in renting a storage unit..Rob is by far the best person I have dealt with! He is professional, kind, funny, accommodating, and an all around good guy!! The premises are always clean and organized. The lights and doors are always in good working order, and we always had a cart to use when needed. Would definately call Rob if we are ever in need of storage again!
