GameStop is a home base for gamers, offering new and used video games, consoles, controllers, and accessories for all major systems, including retro gaming. The store also carries trading cards, collectible cards, and a wide variety of gaming, anime, and pop culture merchandise like collectibles, action figures, apparel, and board games. Customers can sell or trade in old consoles, games, accessories, and phones for cash or store credit, and the store now buys graded collectible cards. Reviews note that staff are often helpful, friendly, and willing to go the extra mile to assist customers, creating a nice atmosphere. Some employees are described as laid back. However, several customers express significant dissatisfaction with trade-in values, feeling the pay for used items like PS4 consoles and controllers is very low while the resale price is much higher. The product selection can feel limited beyond video games, with some stores having a very open floor space and not much merchandise. Customer service experiences vary, with some staff being exceptionally helpful while others seem unenthusiastic or not very well put together.
Went into GameStop looking for a steam gift card. Which they had, I could not find it anywhere else. Happy with the service at GameStop.
September 2025
AJ was an awesome customer service/cashier that you run into. He was very informative about the pricing for buying video games . He was polite and respectful Definitely will go back if I have any game related issues.
November 2024
Good help but pay very little for ps4. I couldn't believe it. But i still bought the 5 there. Not cool paying so little and selling them for alot more
