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December 2025 by Alejandro Diaz
The employees only help light complected individuals. I asked for help and the guy avoided me and asked all the light skinned folk if they needed help.
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December 2025 by Jdmpanda
A store manager seemed kind of rude when I used coupons and bought items during sales. They also got frustrated when I made returns, which isn't professional. I know it's Harbor Freight, but this store is awesome, and some employees can make it no fun to shop here.
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December 2025 by Gina Hodge
11/28/25 we went in to get a 2in boat wench strap. Found what we were looking for easily
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November 2025 by Greg Dodd
Vicky the cashier was really friendly, and greeted my fiancee and I. The rest of the staff never asked if we needed any help, and the older lady with the glasses and ponytail was rude. Walking past us without saying excuse me whatsoever.
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November 2025 by airmason14
Victoria and her colleague working at the register were extremely helpful. 1000% awesome customer service and care.
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November 2025 by TIMOTHY robison (Landunder)
Same tools as snap on just little cheaper besides I love this place
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November 2025 by NSA'F-Buddy Holly
Had to return a hundred something $ Item. W/out any questions ⁉️
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October 2025 by Nancy Andersen
Was looking for a specific item. My closest store was out but took the time to check availability at other stores. Found and bought.
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October 2025 by tim owens
great employees. everyone I dealt with had a smile and was helpful. even got a free bucket
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October 2025 by Coolman
Saint Peter church is another Mid-east Church of the East service is conducted with Assyrian (Mesopotamia) language that is almost 7000 years old. Assyrian from Iraq adopted Christianity from the third century. Therefore since then they suffer prosecutions every now and then because of their Christians believe.
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October 2025 by Kingtana Entertainment
They got good deals right now
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September 2025 by Aaron H
Elizabeth was super helpful in getting me what I needed! Even went out of her way to help me with a product that was out of stock. Super happy!
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September 2025 by Uziel Vazquez
I love this place right here ! I can get all the magnetic trays for my shop for like 20 bucks
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August 2025 by Joel\u0026Holly Kambach
Love the staff and love the availability of what I need when I need it!
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August 2025 by Official LilManMoe
I’m submitting a complaint about an incident that occurred at Harbor Freight Store #02997 on August 7 at approximately 2:40 PM. The cashier’s name was Elizabeth.
There was nothing wrong with my return — I wasn’t upset, I wasn’t being difficult, and I had no problem with Harbor Freight’s policy. I’m a 25-year-old guy the chillest customer ever. I just asked a simple question about why the process seemed different than usual. In response, Elizabeth became visibly agitated, spoke over me, and said, “Since you’re in the military, you need to learn some patience,” referencing the uniform I had on.
That comment really threw me off. I don’t think wearing a uniform makes me better than anyone else, but it definitely doesn’t make me the person you pick a fight with — especially when nothing is wrong. I wasn’t being rude or sarcastic, but she treated me like I was.
The part that confused me the most is that she seemed to create a scenario in her head and then react to it. It felt like she was projecting some kind of frustration onto me, even though I was calm and just asking a question. She seemed to get visually frustrated with the computer system and like I said, I spent a lot of time in Harbor freight so I noticed when the transaction is going different. So I mentioned to her maybe she could ask the other two guys for help. And when I said that She wouldn’t even harder. I don’t come into Harbor freight to fight And I guarantee you I won’t be going to that one again.
The manager eventually stepped in to explain the return system, and I had to clarify multiple times that I wasn’t upset with the policy at all — I had no issue with the return process. My issue was her attitude and behavior, which turned a normal interaction into something extremely uncomfortable for no reason. She was escalating a situation that never existed. When I was talking to the manager, she started talking over me and I literally had to tell her to quiet. Who does the hiring at this location, Why would anyone want to deal with this?
I left that store upset and confused. I’ve spent thousands of dollars at Harbor Freight and have always had good experiences — until now. Most guys that come in the store really don’t care. I just want my tools for a good price and to leave.
I hope this gets addressed, because that kind of customer interaction is unacceptable. I have never in my life left a tool shop Not even Home Depot literally angry.
