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February 2024 by Thomas Peterson
The staff were very friendly and helpful. I didn't have to wait for service.
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January 2024 by Nicole Bodem
While the employees were friendly and the service was performed quickly, it resulted in my (2021) vehicle being towed the following day due to the engine overheating! Turns out whoever worked on my car left the coolant reservoir loose causing my engine to overheat. I should have just gone to the dealership. I realize a person that knows a bit about cars would have just popped the hood and thought "no big deal" but, that's not me.This lesson ended up costing me a few hundred bucks. I would avoid taking your vehicle here.-----Update Jan 22nd 2024 - Dear Jiffy Lube owner. While I appreciate the canned response. Why make me jump through addition hoops by calling you to say the same thing I wrote here. ? Would you like to see the receipt and write up from the JEEP dealership proving my compliant? You have my name, you can look me up in your system. If you wanted to provide good customer service you would simply refund the $125 I paid for my inconvenience.
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January 2024 by Debbie Leach
Very helpful
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January 2024 by Chase Brizzee
Over charged. Told me there is more involved the change the oil in a diesel motor than in gas motor haha. Clowns. Also left a mess of oil everywhere. Filter was so loose it was leaking oil as well which got on my tires which then caused oil to get all over the side of my truck.
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November 2023 by Tim Erwin
It was going well until I went to get back in car to leave oil on car door oil on steering wheel oil on consol oil on inside door panel had to fill out info from wheels fleet card to there computer what is manager for were gloves use a rag
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September 2023 by Benny C.
Weird experience. I've come to numerous jiffy lubes with my car (an audi) I came to this location and was told "we don't have stuff to do an audi right now" then I said oh it's okay because I have my own oil and filter. Then she was like well we can't do it because we can't drain it from below. I told her I've been to numerous jiffy lubes with this car and they were able to change it without issue. Is this a new thing or just this location? She said, it's a new thing and it's all jiffy lubes in this area. I called the nearest jiffy lube and asked them if they do oil changes on Audis? Their answer: Yes. I'm in the other jiffy lube getting my oil change and writing this review. Weird location and despite it being closest to my house. I won't bother going there again.
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June 2023 by Rachel Hunt
I have been going to the Union Hills location in Peoria AZ for years. Today the service was above and beyond. There was only 1 guy in the whole shop. He was still attentive and got the job done in 20 minutes.Services: Air & cabin filter replacement
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June 2023 by Lalah True
Did not try to upsell, oil change, fluid fill. Showed me the filters and agreed they did not need replacing. Happy camper!♡
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June 2023 by Mira Nathan
The team worked fast and were very kind and knowledgeable. I will definitely be bringing both of my vehicles here and would recommend this location to anyoneServices: Tires
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May 2023 by Mike Caskey
Real "proud" of their Walmart products. Estimate for oil/filter change was way out of line. DIY for less than half.
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May 2023 by Andre Taylor
Fast, efficient. They let us know what they can and cannot do. Excellent service and cheaper than going to the dealership.
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April 2023 by Mike Adams
The kid from Louisiana was super nice and friendly. They got me in and out of there fairly quickly. I will definitely go back to my next oil change.Service: Oil change
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March 2023 by Rotten Is Johnny
Refused to service my vehicle, said they didnt carry the oil or filters to service either of my vehicles.Ended uo going to another jiffy lube to get an oil change.they said every juffy lube can do it. They were just being lazy and poor customer service. Stay away ???Service: Oil change
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February 2023 by James Cubitt
Was in and out in 30 minutes!!! I called ahead and as they said they were ready for me. No one in line. Great service and very knowledgeable staff for my new 4x4Service: Oil change
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February 2023 by Oh Yeah
NO WAY!! UPDATE BELOW!!People are very nice but lack any bit of paying attention.. Oily hand prints all over the fenders and front bumper, scratches on the front fender from them leaning over into the engine compartment and not to mention all the residual oil leaking all over my driveway..01/ 26/2023 - I've called numerous times and have left voicemails everytime with my phone number and at different times with no return phone call.. I assume Jody is extremely busy and does not have time to talk to customers, anyways, I feel customer service is not a huge concern and that is fine, you just won't be getting my business in the feature..
