-
December 2023 by Nicholas E.
Went to return an item that I purchased from another store. Employee stated that this an item that is non-returnable and since I got at another store, I can't return here. Not only did no one tell me that, the receipt clearly states that you can return any item at any store.
-
October 2023 by Asher Perry
Great customer service. Jason went out of his and found me parts I couldn’t get anywhere else.
-
October 2023 by Frevent Millet
More than one review about poor customer service at this location. I’m not sure about other employees but my advice is either choose another pool supply shop or at a minimum avoid the tall guy named Jason.
-
August 2023 by Patricia Avila
Unfortunately, costumer service was lacking and he closes the store before 6pm although the store hours are until 6pm. We left his store at 5:52pm and after that he locked up.
-
August 2023 by Roger Perris
Extremely helpful!!
-
July 2023 by Dale G.
We stop by weekly to get our water tested and follow their guidance on the treatment of our new pool... so far so good.
-
June 2023 by Dan Grz
Friendly staff that will help you with any of your pool needs.
-
November 2022 by Phil M.
The name on the receipt is Jason M. I went in there because he was rude to my wife. He asked if that was my wife and I said yes. He started complaining about my wife. I told him I didn't want to hear him complain about my wife. He continued complaining and I told him again I didn't want to hear it he told me to get out of his store. As I was leaving with my purchase I told him he was the worst customer service person I've ever seen.
-
November 2022 by Paul H
I spoke with Matt on the phone about my pool pump that failed on the day after Thanksgiving. He simplified the process to replace my pump and had the parts I needed. When I arrived at the store, he clearly explained what was needed to get back up and running and also made suggestions of wearable items to replace while the pump was removed. He even pressed in the new fittings for me and took time from his busy day when he didn't have too. All this while trying to entertain my 4-year old running around the store. haha It's refreshing to see Matt's approach to service despite all that has happened in the last 2 years, which is rare. He was genuinely interested in helping me and I will continue to buy from this store because of him. THANKS MATT!
-
November 2022 by Michael Suwyn
Went in as we are in early stages of planning a pool. Both people working were very professional and explained concrete vs fiberglass vs above ground pools. Definitely went the extra mile to explain the proper chemicals and maintenance each would take and what they would recommend. Very friendly and knowledgeable.
-
November 2022 by Billy Bonamo
I was in this store last week to get my water tested and the guy who helped me was very knowledgeable. He helped me come up with a plan for my pool, and a week later....my pool is looking fantastic. Thank you kind sir for the great customer service
-
November 2022 by Margaret Kirchhoff
We received an evaluation of our pool water and directions on how to fix our issues with our water. We are very happy with the help and expert advice we received today.
-
November 2022 by Dylan Greiner
Very knowledgeable staff. They have solved my pool problems so far. The prices will be a bit higher but it is worth it.
-
November 2022 by Anita Bonita
Super friendly, gave me detailed infoThanks!
-
November 2022 by Larry
Very helpful, informative and honest.