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November 2023 by Rachel S.
Have always had a great experience here. The staff is knowledgeable and very helpful without being too pushy. Excellent variety of estate pieces as well.
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October 2023 by Anna Mielnicki
Great place Love what they did with my engagement ring as well as wedding band. Highly recommend and Mary took great care of me Love it
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October 2023 by Amy Murray
If you’ve lived in Phoenix for sometime (me born and raised), you probably remember the commercials. London Gold it’s the best! I grew up, listening to these, and there’s always a dream to get to shop there. Well that dream came true and they couldn’t provide a more than a dream come true service. Mary Joe never fails to give me the best advice on what to do or how to take care of my pieces. And making my wedding jewelry sparkle like it was brand new! She’s beyond knowledgeable in the jewelry trade, and if you’ve ever been to an Arrowhead, you know her cookies are delicious. The entire arrowhead staff is beyond helpful and kind!! Thank you all!
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September 2023 by Julio GAMEZ
London Gold has to be the best jewelry store…ever! We bought our engagement and wedding rings there some 15 years ago and we have NEVER regretted that decision. Over the years we have learned to trust and buy ALL our jewelry there. Not only is the craftsmanship outstanding, but the service always exceeds expectations.MaryJo always welcomes us like we are family. Anytime we’ve needed work she has always arranged it with a smile, whether under warranty or on items purchased elsewhere.Trust me, you will NOT be disappointed!
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September 2023 by debbie king
Went in to pick a new semi mount for an upcoming wedding, Mary Jo was a great help and we found one that we were able to customize exactly how I wanted it and they got it done in time for the wedding! Thank you Mary Jo and Steven for your help!
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July 2023 by Lynette Stephens
I went in to have my white gold wedding ring plated with Rhodium. I had called London Gold first just to make sure they did this type of service. Spoke with Mary Jo and she was very helpful on the phone . I then went right up the road to drop off my ring. I was immediately greeted by Mary Jo. She was very welcoming and took care of me super quickly. She also gave me some of her delicious chocolate chip cookies. I could not resist! My ring was done faster than we both thought. When I returned my ring looked fabulous! Looked just like it did the day my husband bought it. Absolutely beautiful! We had a great conversation talked about family and she gave me more cookies to bring home to my two amazing twin boys and of course one for Mama for the road! Thank you Mary Jo for taking care of me and I will definitely be back! For 10 year running anniversary is in two more years. Mama may need an upgrade ??
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July 2023 by Laurie R.
Great people very nice and kind attentive. Good selection and quality gold! I highly recommend this store!
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May 2023 by Ricky Johnson
Mary Jo where do I start she’s so kind and will help you with whatever needs. She helped me bring my ring to life because she understands the business she understands people. And has a lot of knowledge and knows what is perfect for you.
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April 2023 by Gavin Ashley
Great & easy to work with! I worked with John and he was very intelligent on diamonds and super helpful with advice. The manager was super great as well and very personable, we talked about baseball and mountains for at least 30 minutes while my parents did some shopping as well
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March 2023 by Lana Wanninger
I want to give a huge shout out to Mary Jo and Shannon at London Gold on 73rd. and Bell Rd, Peoria, AZ.Their no pressure and customer service was exemplary! They both helped me to find the perfect ring by giving me some options with the description I gave them. Their patience and knowledge was superb.As a very satisfied customer I will be going back to Shannon and Mary Jo for future purchases and would highly recommend them to everyone for all Jewelry purchases.Thank You again Mary Jo and Shannon,Lana
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March 2023 by Mary M.
My experience here at London Gold has been the absolute amazing experience! They always accommodate me with everything I ask of. They are also very generous with their cookies, candies, and waters. They are also very generous with the gifts they give you for being a loyal customer (such things as jewelry boxes.. etc) they are such lovely, respectful, and genuine people. They are very open with any questions I have for them. Mark, John, Shannon and the whole staff are out standing at their job.Sincerely, loyal customer!
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March 2023 by Tiffany C.
I have to agree with Sandra F's comment. I just left this store and will never, ever go back. Not intentionally, but I also parked my luxury car where they could not see it. I asked for some repairs on my wedding ring and a couple of other small pieces. The woman helping me promptly turned her nose up at the small pieces, which are not super expensive but are special to me for sentimental reasons. She then took my wedding ring and band to talk to the wizard in the back and returned to treat me as if I were either too poor to be there or a suspected criminal. I intended to find a local jeweler for some repairs and then, if I had a positive experience, purchase a couple of nice pieces. Forget that.
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March 2023 by Lisa
My husband and I have purchased jewelry from this London Gold location and have always been treated wonderfully! I recently went in to find my husband a new wedding band for our 25th anniversary and Mary Jo was so incredibly helpful. I had a lump in my throat the whole time and felt so good about the ring I decided on. She definitely made the whole experience positive and fun. She understood my budget and was extremely accommodating. She also helped my son with his first purchase for his very first anniversary that was coming up. We also found new bands for my wedding ring. I’m so excited to update my ring. Love going in there! Mary Jo is down to earth, classy, funny and just delightful to work with!
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March 2023 by Sandra F.
I have to say that this place provides decent customer service after they've sized you up and you are ready to purchase. Yes, I actually got the impression that if you walk in like you don't have money to spend you won't be taken seriously. Once their attitudes thawed, I was asked by one of the gentlemen there where I parked my vehicle because he didn't see my car. I purposely parked my luxury car by the adjacent hotel where they couldn't see it and came dressed in my normal jeans and flip flops. Once I was checking out for my purchase they were all sweet as pie! I would not give my business to them again.
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March 2023 by Elizabeth Volosciuc
London Gold is just incredible! The team at London Gold is beyond welcoming, accommodating, kind, and truly has each customers best interest at heart. Mary Jo and Shannon went above and beyond to help me upgrade my old engagement ring setting from low profile, to high profile. They took their time to sit down with me, explain and find the best fit for my emerald cut diamond. They took note of what I was looking for and let me tell you, they delivered. My new ring setting is a dream and completely transformed my engagement ring. I couldn’t be happier!! Forget those big commercial jewelry stores, go to London Gold! Thank you Shannon and Mary Jo, working with you both was an absolute pleasure.
