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November 2025 by kassandra estrada
I requested to be removed from ALL telemarketing 10 months ago and shared my concerns with the general manager.
Why did i just receive another call asking me if i wanted to purchase a truck at 6:45 pm?
PLEASE REMOVE MY HOUSEHOLD AND ALL NUMBERS FROM YOUR DATABASE
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November 2025 by David Estrada
I received a TELEMARKETING call from Peoria Ford at 7pm on a SUNDAY night asking me if i wanted to buy a car.
As an EXISTING CUSTOMER who just purchased a new truck in 2022 from Peoria Ford I am EXTREMELY disappointed!!!!!!
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November 2025 by Vanessa B.
My husband and I were searching for a F-150 hybrid and we went to a couple of dealerships and searched online. Peoria Ford was recommended by a friend, and I am so glad we purchased from them. We live in Gilbert and it's about an hour drive away. After our purchase experience, we would definitely do it all over again. My husband and I purchased and leased over 30 vehicles over the years, and we visit dealerships on a regular basis as a hobby. This was one of our best experiences. We were treated well, everyone was welcoming, friendly, and transparent throughout the entire process. A Special Thanks to John Stewart, Savannah Lopez, Nicole Alatorre, and Dennis Lopar for making our experience a memorable and seamless one! We highly recommend Peoria Ford! It's worth the drive. There are so many incentives they offer that's beyond what I stated here. Go experience it for yourself.
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November 2025 by Wrai Vizner
If this dealership has a new or used car that you're interested in, I'd highly recommend purchasing from them. The salesperson, Ken, that we had was great and really wanted to help us out. The sales manager was also really great and really took is time and put in a lot of effort to make sure we got the deal we wanted. Joey, our finance person was a sweetheart and signing papers in his office went by so fast. Happy shopping!
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November 2025 by mikehenkes
Had an understandable mishap after a major service. Sebastian arrived within 20 minutes and the issue was resolved. Things happen Sebastian worked quickly and was extremely professional
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November 2025 by Colin Richcreek
Great place to get a new vehicle, Adam and Jeff were awesome. They helped my wife and I get into a brand new explorer. Definitely recommend them and will be coming back for any future purchases.
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November 2025 by Ashlyn Rudnick
Adam & Jeff were amazing people to work with. They helped us out in so many ways and got our payment where we want it at!! Definitely would recommend!!!
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November 2025 by John Casey
🚨BUYER BEWARE🚨
NEVER deal with Peoria Ford. My wife and I were looking at a truck and after coming up with numbers we told them we have think about it. Blake the manger said no problem and to sleep on it. The offer still stands tomorrow. My wife called when they opened and said we will take the deal but she doesn’t get off work until 3 and we will head over. We were already approved for the loan and we bringing cash for the rest. We when got there he said he sold it 15 minutes ago. Such a shader move. Save yourself some heartache and go someplace else. They are complete snakes!
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November 2025 by Ronald Fritz
Once your car rolls off the lot. They stop picking up your calls.
I just needed some basic extended warranty information that was bundled with my purchase and I didn't even get a call back or any information. They do not have the time for a disabled Veteran and I'll make sure to pass this information along to the local Legions and VFWs. Happy Veterans day
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October 2025 by lgoodfellow
My battery died... called in for mobile service. Sebastian was very prompt, communicative, efficient, nice and respectful. Great service!
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October 2025 by Kathy Pierce
Sebastian was prompt, polite and thorough. He went above and beyond to help me diagnose a light that came on. I will use his mobile service whenever offered. Thank you Sebastian.
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October 2025 by Scott Adair
I was considering buying a used vehicle with my daughter in July. They didn't come down on their price, so we did not proceed with the sale. My daughter lives in Utah and I live in Idaho. I've actually purchased two different vehicles in the greater Phoenix area in the last ten years. We told the sales guy we were looking for the best deal, and all he did was raise the price when he sent an invoice. I was really polite in letting him know we were not going to buy from Peoria Ford. Since then, I've been getting roughly one or two phone calls a week. They never leave a message other than the hold music, and when I do answer them, they don't say a word! In my opinion, it's the salesman just being harassing! Especially when I answer the phone, and you don't say anything. I've called and talked to two separate people telling them of this and asking them to remove my number from any list, and I'm still getting that call often. And I have proof on my call log of every call that's been made from them since. There is a next step, and they're not going to like the results! Don't waste your time here folks! They just don't seem to care!
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October 2025 by Matthew Siler
Plainly put: They sold me a Truck with major wiring issues. I tried to let them make it right and found a vehicle in the exact same price point on their lot to trade off for and they still wanted to make another $5k off of me. They should have either matched the pricing to make this right. Or let me cut a check for my old trade in and bought the new truck back from me. If I had the ability to talk to Pat Hickey directly, maybe we could have come up with something. Before you buy a vehicle from anywhere, Read up on lemon law requirements. Even for used cars, you have rights as long as you follow the repair requirements.
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October 2025 by Luis Tiscareno
False claims to ‘Beat ANY ford price in Az by at least $500 or they will pay you $1,000’ as cleary stated in their Radio advertisements as well as right on their website.
I brought in a signed offer from a franchised Ford dealer from a competing dealer in the valley on an identically equipped in-stock Ford Raptor to Antonio the salesman which was overall pleasant during the interaction. He took the offer and brought over his Sales Manager Willie, which was also overall pleasant. They stated they couldn’t get anywhere near the competing offer. They gave me an offer which they said was the best they could do that was ~$7,500 over the competing offer. I asked about their claim to beat ANY offer by $500 or that they would pay $1,000 which they said does not apply to the Raptor. I also explained that exclusions are not listed on any of their advertising copy which they just brushed off.
This is clearly Misleading and False Advertisement. I came in with an aggressive competing offer which met all of their requirements to ‘beat’ in hopes of making a deal, even asking them to just match it in the interest of convenience, this is clearly Bait and Switch marketing.
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October 2025 by Kate
The staff who works in the service department were super helpful and made sure that my car was taken care of. Thank you!
