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May 2023 by Dallas Perkins
Peoria is a poorly managed city, and waste services is no exception. They continuously fail to collect trash and then send you threatening notices when you leave your bin out in the vain hope that maybe they'll come tomorrow. Their customer service lines that they tell you to call are all disconnected. Ironic that a waste management service should perform like actual garbage.
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March 2023 by Mr & Mrs Wright
Had our bulk trash picked up today with no problems. Thank youService: Trash removal & disposal
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March 2023 by Stu Padasso
Smells like a morning Doo all day
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March 2022 by Lewis Taylor
Very unprofessional
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March 2022 by xfennx
They continuously either skip the trash or recycle can each week. We put the cans on the curb, 4 to 6 ft apart as requested and even bag our recycles but still can't get them to pick up. To bad there are no other options to compete with such poor service. They quick to take that monthly bill money on time though...
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March 2022 by Joe Walsh
Recently used the household hazardous waste pickup. The reservation system was simple and I received a quick response. They picked up on the scheduled day. Great program.Service: Hazardous waste removal & disposal
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March 2022 by Bear
Ordered 2 new trash bins and was on and off the phone in only about one muinte. Very helpful customer service, and by far the best solid waste devision I have seen. Definitely recommend them!
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March 2021 by David Mandel
If i could rate zero stars i would. I walked outside today to see my recycle can still full as always, it usually takes 3 full weeks for the driver to actually empty it because he is in such a hurry. Most of the other houses have there cans dumped on there sides in their yards, literally thrown off the truck. Also every house that the trucks stopped in front of has trash in front of it. Going to have the best time today sweeping up cat litter and broken glass from in front of my driveway on a sprained ankle. But i suppose you dont have to care about doing a good job when no one has a choice to use your services.
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March 2020 by Kathleen Matthews
Once again my trash wasn’t picked up for some reason. My trash container was on the street Thursday evening. This is not the first time I have had poor service. Maybe if the personnel was paid according to customer service they might do a better job. Since they run a monopoly they can treat the customers poorly. Now I have the entire weekend with a full container and no place to put my trash. I called the customer service number early enough Friday and of course no one picked up the telephone or returned my call. There should be an alternative to the City of Peoria trash collection. I guess someone might call me Monday with a reason why the lazy city employee couldn’t help out a customer so I could have trash pickup.
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March 2019 by Jim DeLung, PhD
Told by City service rep to put horse poop in plastic bags before putting in the garbage cans. Seriously?!? She then explained that "The City of Peoria has not gone green yet."
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March 2018 by Jetski Jay
Won't pick up the trash because the neighbor parks too close to the can on purpose even hitting the can damaging it multiple times now. Waste management Neglecting to get out and move the can or write up the vehicle owner for parking in front of the can is just plain unprofessional and their own fault.
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March 2017 by aaron mckaig
Poor service,Lady who doesn't need her name out there was short and had a poor attitude. Rushing me on the phone.. Just not like dealing with a person who is happy to help.. Was if she was being bothered to answer the phone..
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March 2016 by Tom Miller
Driver never attempted to take crushed cardboard along side the container just drove by and then refused to even look at me when I went out to get his attention to take it. The truck number 1684 was the driver that could give a crap about picking up what is left out.Really poor excuse for customer service
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March 2015 by Anna Luzania
I love it
