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December 2023 by Emily M.
My FAVORITE pet store! They have all the natural brands I love at the best price I have ever seen. They make quality pet care so much more accessible. Their deals, values for pets, and selection are very impressive. Their staff is also so knowledgeable, kind, and willing to help. I am so grateful to live in a state with this company. I have yet to see any company like it in multiple states I have lived.
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June 2023 by Jon Shigetomi
The young man behind the counter was very knowledgeable and helpful. We bought a few items and actually went back a second time to pick up a couple of more of the hard potato chew he recommended. We were traveling with our new puppy and he needed some things to keep him busy on the 5 hour drive. Overall a great first impression and very glad to see a young person enjoy his job!
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May 2023 by A Google User
Every-time we leave this location we have nothing but good things to say. They offer top notch products and the staff is ALWAYS extremely knowledgeable and friendly. We had an issue with one of the products we purchased this past weekend. I called ahead to discuss the issue and asked if there was any sort of exchange policy. I spoke with Benji both on the phone and in person. He handled the matter very professionally and I was in and out of the store within minutes. Big thank you to Benji for all his help and knowledge. Due to the great customer service we always receive, we will continue to recommend this store.
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May 2023 by The Record Fam
Every-time we leave this location we have nothing but good things to say. They offer top notch products and the staff is ALWAYS extremely knowledgeable and friendly. We had an issue with one of the products we purchased this past weekend. I called ahead to discuss the issue and asked if there was any sort of exchange policy. I spoke with Benji both on the phone and in person. He handled the matter very professionally and I was in and out of the store within minutes. Big thank you to Benji for all his help and knowledge. Due to the great customer service we always receive, we will continue to recommend this store.
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May 2023 by Rosa Cappadora
My husband & I stopped by to see what they had and check out the store, we were so happy we did!The person who helped us was genuinely so kind and helpful & provided us with so much great information.She very much knows the store & its products, we’re definitely coming back, especially since our puppy’s food is sold here!
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April 2023 by Fab Gab
Love this store and they have the food and treats my dog loves.Staff is great and knowledgeable and willing to get something if they don't have it in stock.
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March 2023 by Anothony S.
I'm suspecting possibly change in management? Family came in like we usually do to only be greeted by a very unprofessional, unpleasant girl. Bad attitude, Gages in ears, tattoos, Skyler. It was such a contrast to the staff all the years we've come here. Won't be back now unless she's not working the day we come in.
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March 2023 by Stefani Alvarez
I’ve been in there twice and the cashiers are always nice!
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December 2022 by Angel Cooper
Great prices. My dog loved everything
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October 2022 by Roberta Marshall-Bassik
Always helpful. Just wish I could afford some of the extra items. I know high quality food, but wish I could afford those great toppers all the time. I do get my basic food from them. Otherwise love everything
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October 2022 by Anthony Adducie
Walked in looking for some good quality treats for my senior cat, Gabriella was very friendly and knowledgeable with recommendations. This place is a little on the pricey side, however I totally understand the price point for a small business like this to stay in business. I highly recommend this place!
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September 2022 by G Q
Sirena processed my online order quick and easy. I usually order on Amazon since we moved to Arizona for our Orijen dry dog food and freeze dried treats. It was the first time shopping here and she was pleasant and courteous to work with. I love how she called to confirm I placed the order for security. Then made sure I got the right replacement with effortless recommendations. She was kind and left us a note about upcoming and current sales and more information about their point system. Thank you Sirena for making my experience great, we can’t wait to shop here again.
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July 2022 by Jeff Kerkluk
Best pet planet experience today! Placed an order for delivery but had some technical difficulties. The system would not allow 3rd party deliveries to my house (I live maybe 5 miles away). They went well out of their way to make sure my dogs food got delivered! They personally delivered it! Wish I could have tipped the driver! Thanks a lot! You guys are amazing!
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April 2022 by K W
I'm not giving a 5 star because the new associates were rude during my last visit. They didn't say hi or bye or thank you when I walked at the register.
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April 2022 by Marilyn Terry
Friendly staff. They had a few dog birthday cakes and some hopefully slow to destruct toys.
