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September 2023 by Vato Dabs
These guys should for nascar ! Fast and efficient service. Honest and reliable as well, I’d recommend them for all your mechanic needs. Caleb and aj are the best.
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September 2023 by Dean Shaggy
I had stopped by another tire shop to get air for my tires, and the mechanic looked at my tire and recommended that it be changed right then and there. I had to run home to grab a debit card and on my way out of the neighborhood I saw Big Brand and pulled in because I did not want to risk driving further. Brandon Glow was there to assist me and instead of waiting a minimum of two hours at other shop, Brandon had my car done early. He also inspected other problems and he went above and beyond to help. Somebody get this man a promotion!! Painless process and would recommend BigBrand to everyone!! Thanks Brandon!!!
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September 2023 by C Easl
I walked in because my tire blew out. I got amazing customer service from the door from Julian. And he and his staff did not stop until they found the right tire for my van to help me and my family out. Thanks again to Julian at the front desk and the rest of the staff!
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September 2023 by Sonia Calderon
Best place to take your vehicle the staff were so helpful and I see that they treat all thier customers like family. This is something that has sadly diminished with time but I was very happy to see that this company is still incorporating this and hopefully will continue for many many years. I will no longer take my vehicle to any other repair shop other than here./ Sonia Calderon
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August 2023 by Tyler B.
Called in for a diagnostic. I was told I needed an appointment. I was given an appointment for 10am. Arrived on time. Then I was told we cannot take you today. F you. They do not honor appointments, waste your time, and fuel.
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August 2023 by Ladonna Smith
I have been with Parcel tires for many many years and Big Brand tire service is following a long in their footsteps,with honesty, true customer service, qualified service technicians and caring !!Thank you for going above and beyond Big Brand tire service!!!I want to thank the gentleman at Big Brand for treating me like family and telling me the truth, also for informing me for the insurance on the tires which has been a big help with all the construction and nails that seem to find my tires LOL :/We thank you so very much you have gone above and beyond !!My family and I appreciate and respect you each one Thank You!!!We will see you next time :)
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August 2023 by Angelica Hernandez
I needed a tire same day .. other tire shops did not carry the tire or had a five hour wait period. Called Big brand and customer service located the nearest tire store. Gave me a discount for the drive and made me an appt. Within the hour! Definitely will come back!
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August 2023 by christine hess
Went to Big Brand for new tire & thanks to savvy mechanics, was able to get needed alignment taken care of as well. Very impressed with polite & efficient customer service & fair prices. Will recommend Big Brand to family & friends for great auto services!
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August 2023 by Michael DiPaolo
I had a tire blowout on me and I was in desperate need of a replacement tire quickly. Ryan Watson was extremely helpful despite the fact he was short staffed and swamped with customers. Ryan went above and beyond in his customer service to make sure I was back on the road quickly. Thank you Ryan!
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July 2023 by Greg Ryan
The staff was able to fix my vehicle while making accommodations to pick me up from my house to pick up my car. The staff explained everything in detail about the repairs, the warranty of the work they did and kept me informed about their progress on their repairs.
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July 2023 by Kitty Evans
Repeat customer for this location, but first time doing business with them, after Big Brand taking over.Seem to be honest with good pricing. They were short- staffed that day, but still able to get me car ready on time.Ryan the manager was great, but due to being short handed, some little “after care” items were not done: hub caps was not on all the way, so I lost one, and the spare went in upside down…I didn’t get the VIP treatment like I usually get from Precell tire, but not something would break a deal.
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July 2023 by Melissa Roman
Brandon and Andres are TOP NOTCH!!! very communicative and timely in repairs! Great to work with and will ABSOLUTELY be back!!!! Thanks guys for taking care of my daughter and I!
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July 2023 by Brian Miller
The manager Ryan and his technicians did a great job. They were super helpful in getting me the right tires and having them mounted and balanced in a super quick manner. Highly recommended!
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July 2023 by Randy Smith
I was impressed with Big Brand Tire a couple of weeks ago when I found 2 nails in the left front tire. I stopped in to ask if they would repair it. When I returned to pick it up and pay, they informed me, they provide that service for free, when I didn't buy the tires from them. To show my appreciation, I have decided to use Big Brand Tire for general maintenance on my vehicles. I just had an oil change done by Big Brand Tire and I liked the report they gave me on the overall operating condition of my car. They are professional in every respect. I highly recommend to try them out. You won't be disappointed.
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July 2023 by Maria Labra
Best customer service ever! Attendant assisted in getting me the best price for tires. Got new tires for both my vehicles today.
