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November 2023 by Olga lenghel
Do not take your car to this location, they don’t care about your car and fixing the problem after an accident. They will do the minimum amount of work, they are on the insurance side and don’t care about you as a customer. My brand new car was taken there on the insurance company recommendation, and they stated that the scratches on the hood ,windshield and roof of my car were not accident related because my car was rear ended (there were debris flying all over ) . Definitely they are not in the best interest of the customers, I would give them a 0 if I could and hop nobody had to deal with them and the experience I had with them.
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November 2023 by Dominick Serna
Unfortunate to have to get my car fixed again from stupid and idiotic family drivers, but nonetheless Service King got the job done and came through with excellent service and work. Danielle & Lindsey are friendly and helpful in getting everything checked in and updating on the progress of my car. To the technicians who worked on my car, 10/10 service and quality. Many thanks to the team working at this location. 10/10 Service and Quality of Work.Services: Painting
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November 2023 by Daniel Chavarria
Got work done here after an accident, the quality was good, however, they broke my antenna on my car and told the insurance company that I was cleared to pick up my car. I went to pick it up they said its not ready because they realized they broke the antenna, I kept my rental one more day as they advised, returned it the next day got my car. Got charged an extra $50 for not returning my rental car back in time. Called several times to fix this and the lady Danielle won't follow up and wont reply back to emails either, so now Im out $50 for their mistake.
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October 2023 by Chris H.
Great collision shop. They kept me updated as to the progress of my car repairs and it came out beautifully.
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September 2023 by Tom Malik
I highly recommend Service King Collision Thunderbird. They did a great job repairing my car. Danielle did a great job communicating what needed to be repaired and kept me updated throughout the process. My car was completed in one week. Even though they are a preferred business with my insurance company I feel that they give an honest estimate and fix what is needed. No cutting corners or using subpar parts. Thank you.
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September 2023 by Jacqueline Contreras
So far so good. Will update once my car is finished. They accepted the claim with Kemper insurance which was the guilty party insurance
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May 2023 by Ramona Carron
Kia was damaged in accident, they kept me in the loop with the repairs and insurance. We got the Kia back within 2 weeks! I would highly recommend for all your repairs.Services: Painting
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February 2023 by Kate O
Very happy with my experience here. They did a great job at replacing the front end of my car. The girls at the front were fun to chat with and texted me updates- even offered to stay later so I didn’t get charged extra for my rental. Amazing customer service right there! I was even more shocked when I saw they cleaned out my car, it is literally spotless! Highly recommend this place!Service: Body & Trim
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December 2022 by D N.
Awesome customer service even was last minute "Christmas". Asked a week before Christmas for Paint work and they came three! Merry Christmas to the people at Service King!! Highly RECOMMENDED!!!
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November 2022 by Don Dolin
DO NOT GO TO THIS LOCATION THEY REPLACE PARTS THAT DO NOT NEED REPLACING THEY DO NOT STAND BY THEIR WORK. I have contacted the shop on several occasions by email and absolutely no reply. I thought Service King guaranteed their work, but THEY DO NOT!!! I will be contacting the corporate office to further pursue my claim. I am so disappointed, I truly thought they would do what is right. DO NOT TRUST THIS LOCATION... THEY WILL NOT STAND BY THEIR WORKServices: Body & Trim
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October 2022 by Felix Padilla
I have been there a few times trying to fix my car, but they keep saying they don't have time or can't fix my car!! Bad service...
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August 2022 by Anngelica D.
This company engages in fraudulent business practices sponsored by State Farm. They stole/replaced my original for inferior parts. When I picked-up, I pointed out that the hood was still misaligned. Greg(?) took the car away briefly & quickly returned informing that an "adjustment" corrected the problem. They literally replaced my metal screws with plastic placeholders. Unfathomable. I would love to see the contract between the insurance carrier & collision center delineating what they may and may not perform because my repair was not competently or appropriately conducted, despite Collision King having it for 3 weeks. Very bad experience & shady business sponsored & encouraged by State Farm. **I tried to place this review per the company's requested e-mail solicitation but unsurprisingly, it was rejected.... Feel free to reach out; I love questions & respond to comments.
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July 2022 by Ralpher Romulus
They fix a bunch of dents in my car and painted some areas. My Jeep looks like nothing ever happened to it. Really appreciate it.Services: Painting
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July 2022 by Seth Kendrick Peralta
Had my car serviced here and it took them 3 months to get my car back to me, I made 3 payments with my car not in my possession, and I had to take it back the next day because some trim was falling off and my passenger window didn't fully seal and leaked air into the the car that made an annoying whistling noise definitely wouldn't come back hereServices: Painting
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July 2022 by K Romulus
They fix a bunch of dents in my car and painted some areas. My Jeep looks like nothing ever happened to it. Really appreciate it.Services: Body & Trim
