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June 2023 by Shawn B
My daughter and I have been going to this location the past couple months for Saturday appointments.The techs have been very friendly and they get us in and out in a timely manner!
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June 2023 by Kathy Hicks
WOW! What a pleasant experience at my blood draw today with Debbie! I don't have prominent veins which can be troublesome for me and most phlebotomists, but not Debbie! She took such extraordinary care to talk to me about my concerns, she went out of her way to make me comfortable, she took her time to find my biggest vein BEFORE making the stick and voila - like magic - she had the needle in my arm before I even knew it! BEST blood draw ever! When it's time for more lab work, I will drive out of my way to this location and make sure that Debbie is working that day! Truly an amazing experience! Thank you Debbie! I can truly say you are the best!
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June 2023 by Brigette Medina
Tara gave us exceptional service, she talked my daughter through the blood drawing.
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January 2023 by Cory D.
The man in the front with the broken English was rude, lazy and extremely unhelpful. The ladies were great.
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October 2022 by Angela Peart
Very professional, friendly staff.
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September 2022 by Caroline Beckering
I had an appointment at Sonora Quest Laboratories in Vistancia in Safeway at 8:30 a.m. on 9/3/2022 (Saturday). I was greeted by a friendly receptionist who asked me a few questions, requested to see my insurance card, and took my bloodwork orders. The tech who did my initial draw was genuinely sweet, personable, and she didn't hurt me with the tourniquet or the blood draws. I'm not an easy draw, so she wasn't able to get much blood from me. They are only allowed to stick you twice, so another tech finished my draw. The second tech was just as sweet, personable, etc. as the first tech. She was able to get all the blood for my bloodwork with just one stick. Monday was a holiday, but I still got my results by 9/7/22, just 4 days following my appointment. The website is user-friendly for making appointments and, also, for looking up test results. I would absolutely use Sonora Quest Laboratories in Vistancia in the future. Thank you!
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September 2022 by Doug S.
I've never had a tech as bad as this one to draw blood. You wouldn't believe the bruise I had afterward.
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March 2022 by Glenn C.
very helpful, smooth with the blood draw, Tara took great care of me.have been there 3 times all prompt friendly professtional and efficientrecommended
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February 2022 by RUEHL ASHDENE
No wait times if you HAVE an appointment. I visit their office 1 time each month and always have an awesome bed side manner. But I also make my appointment via the patient portal to be sure to have a good spot. They make my appointments pure joy! Thanks to all of you
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January 2022 by Amber Foley
Your phone number doesn’t even work, so what is the point of you guys and this location?
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December 2021 by Cool Phone
They called today and said one of son's tests was cancelled because the vial arrived at the wrong temperature. I called the corporate office to find out what this meant. Turns out one of the vials needed to be frozen but they only refrigerated it. Now we have to be inconvenienced to go back in to for recollection. This is not the first time they have screwed up a lab order. Do we as customers have to remind them when a vial needs to be frozen vs refrigerated and how to do their jobs correctly? We've completely lost confidence in this company and will be looking for other options for future lab work.
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October 2021 by Teri B.
Horrible customer service. Walked in with a stat order for a blood draw and was told they do appointments only. Since when? I've always walked in to this location and gotten my blood work done without an appointment. And to top it off, there was NOBODY getting labs done or waiting to get labs done. They said they are booked out 3 weeks. Oh and by the way, the staff member was not wearing a mask but yet I'm required to to enter and be in their lab?
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July 2021 by Amy
Staff was very friendly! They were so helpful and did such an awesome job with my baby’s blood work and made it not as scary for all of us. Keep up the great work:)
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June 2021 by Tina Snesko
Check in was good and blood draw went good..They are inside a Safeway and Safeway hides there signage. Also NO where on Google page does it state they are inside of another business.
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May 2021 by Justin Porter
They failed to test for the labs on the actual lab order. My son just had his blood drawn for absolutely no reason. I took him to his follow up appointment with his pediatrician a couple of weeks later to review the blood results to check for abnormalities or cancer indicators. They failed to test for anything on the order. I guess we will try again elsewhere.