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November 2023 by Amanda Foley
I will never go to another mechanic! The shop was clean, the people were super friendly, and the whole process was so easy and user friendly! Drea at the front counter helped me get an appointment for the next morning after my AC went out and I received a full report of the issue within a few hours! The report was easy to read and they found the issue for my AC (rabbits eating through wires!). A very nice company with great customer service! I will be back and refer all of my friends to them!Service: A/C installation & repair
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November 2023 by Richard Moore
These guys have been straight, honest and prompt. I couldn't have asked for more from an auto service. Recommend them to anyone, 5 stars all the way...Sincere thanks to Tyler and Logan. You guys are so professional and easy to trust. You have made a very stressful part of my life SO much easier. Oscar you've done outstanding work on my vehicles, most of all you fixed the noise in my car. You are the man! And I can't forget Randy, you've been a great help, above and beyond for sure. You're a good ambassador for a great bunch of guys (and girls). To ALL the crew at Scott's auto, a great big thank you...
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October 2023 by Michael cox
Everyone was cordial and quick to help. Randy took me home while my car was being inspected and was very nice. They were able to do a several day repair, requiring part ordering, all within 24 hours and provided me with after hours pickup of my vehicle without any issues. They maintained good communication via call and email throughout the process and I would recommend to others without hesitation.
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October 2023 by Hailey Galvez
This place is very close to me which made it convenient to get home while i was waiting to hear about my car. I took my car in because I was having some ac issues. My mom has taken her car here as well and really liked the services they provided. Within a couple hours I received a full report on what they found. I wanted to talk a few things over before they started working on it and Tyler was awesome. He made sure to explain everything I had questions on and helped me figure out what we should get done now and what we could wait on. This place is amazing and highly recommend coming here for any issues you’re having!Services: General repairs & maintenance
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October 2023 by blogger success
I recently had an unusual issue with my car when a rock got lodged between my router and plate. I reached out to Scott's Automotive, and I couldn't be more pleased with the exceptional service I received. Oscar and Tyler went above and beyond to assist me in resolving this unique problem. Their dedication, expertise, and commitment to customer satisfaction were truly remarkable.Not only did they quickly diagnose and fix the issue, but they also provided valuable advice to prevent similar incidents in the future. Their friendly and professional demeanor made the entire experience stress-free and enjoyable.I highly recommend Scott's Automotive for all your auto needs. Their team's expertise and willingness to go the extra mile make them a top-notch choice for any automotive service. I'll definitely be returning for any future car needs. Thank you, Oscar and Tyler, for your outstanding assistance!"
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October 2023 by Andrew Allen
I’m very cautious who works on my vehicles. I never necessarily like going to shops because they love to take your money. But WOW! Scott’s auto did and amazing job. They were honest and truthful. When doing inspection they informed me WITH pictures & descriptions, Great honest people. RANDY Was amazing!!
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October 2023 by Cameron Cole II
This place is great, felt like an honest and fair interaction as well as a great display of things that needed to be done on my vehicle. All around great customer service and Nicole was super awesome and very helpful. Answered every question I had and even ended up saving me a little money at the end of the day. 10/10 would go backServices: Transmission
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October 2023 by Bill Flusche
I just want to say thank you to Scott automotive. They have very friendly and helpful individuals. There are 3 people that actually stick out of my mind. And one would be Logan, the second would be miss Hernandez both of them work in the office. And we're very helpful and getting me set app and ing scheduled appointments and handling the business. When I walked in to have it done.The third person would be name Randy. He's a gentleman that took me back to my apartment and picked me back up when the service was being completed. My experience with scott automotive was fantastic.Services: Transmission
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September 2023 by Brandon Bias
I've never really had a go-to mechanic before I started coming here. From start to finish, these guys are kind, knowledgeable, and fair. They tell you every last detail of their inspections, giving each finding a rating of what's critical and what isn't so you can decide for yourself what you want them to work on. It's a comfortable experience, and I can't be any more satisfied with the service I've received.Also, I want to give a shout out to Randy! Thank for always being willing to give me a ride to/from my house when it's time for me to come in for a checkup. You always seem to be in good spirits, and it helps give a positive vibe to the rest of my day. Thank you for what you do!
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September 2023 by Annette Pullen
I went to get my turn signal lights done. I was happy with the service. Price was reasonable and the staff was friendly. I was on Vacation and Randy gave me a ride to my resort. I am impressed with the shop.Service: Electrical repair
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September 2023 by Johnna Dion
Getting car work done with children in tow is a pain in the butt. Scott's made it easier on me. They had a nice waiting area, free coffee, water, soda, snacks. They had a TV the kids could change to their show.The employees came out and engaged with my children a few times, one employee came to restock the waters in the fridge and let my curious toddler help. He was such a sweet soul!Thank you ! We will be back.
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August 2023 by Bob Langan
I went to Scott's Peoria Auto after receiving a coupon in the mail. The scheduling was easy, I arrived at the appointment time and my vehicle was taken in right away. The lounge was comfortable with drinks and a TV available and an awesome leather couch. It did not take long for the oil change and rotation of my tires. I really appreciated the great customer service, speed and convenience of this business to where I live. I will be using them again.Services: Tire rotations
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August 2023 by Andrew Graham
Great job on my ‘08 Jeep Rubicon. I had an issue that wasn’t quite fixed on the first visit, so I returned and they fixed it up right with no charge. Rachel was nice to work with!Service: Electrical repair
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August 2023 by Rachel Sloma
Love the staff at Scotts. Rachel in the front was kind and helpful, explained things thoroughly. Tyler is always going the extra mile for us. He has given us loaner vehicles, worked to get parts in a timely manner and is great at walking us through the estimates and helping us understand the critical needs versus manufacturer recommendations. And I love Randy who is always willing to take give me a ride home while my car is in the shop.
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August 2023 by Ben Mendea
Great customer service, always giving specific details about the work done and giving updates along the way. I am very happy with all the service they provided, would definitely recommend to anyone who wants to get their car fixed in a timely manner and feel confident that the car feels like never had any problems.