Total Wireless is a highly praised business, known for its excellent customer service and knowledgeable staff. Customers have had positive experiences, with employees like Crystal and Jonathan taking the time to understand their needs and provide personalized assistance. The business is praised for its ability to set up new devices, handle warranty issues, and solve complex problems. While there have been some issues with the smart pay system, overall, Total Wireless is considered a great wireless provider with a commitment to customer satisfaction.
Stop by to look at tablets and Crystal did an excellent job. Told her what I was looking for and she delivered! I’m already a customer and left with a new tablet for the wife! Keep up the awesome service Crystal!
May 2025
The sales man was very patient with me and helped me alot
December 2024
It was an awesome experience. Our artist Jon took the time to work through all of my issues with the phones. He setup my new phone and made sure it worked. Then he helped me with my warranty on my other phone too. Thank you so much for your amazing customer service.
