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November 2023 by Jill Schmidt
I was overcharged $350 when I called and asked why they said they didn’t know but refunded which takes 3-5 days to get back. Still waiting. The truck was on 50 miles till empty when we picked up. We were just given the keys and told have a good trip. They did not do any quality check to report mileage, gas or damage to the truck before we left.
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June 2023 by jesse heywood
Friendly,ease of function,and price point on rentals is great.
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August 2022 by jennifer stockton
Needs better customer service. Quoted one price and different online quote. Rude owner
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August 2021 by Cheryl Mellema
Heidi!!! You are my Super Hero!!! Thank you, thank you, thank you!I had reserved a truck through penske, drove 1.5 hours to pick it up only to be told sorry we don't have a 12' truck only 16'! Went across the street to U-Haul where Heidi was able to quickly accommodate my needs with friendly smile ? ? The truck was clean and was easy to drive from Prescott to Peoria, AZ! Hooray!
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September 2016 by Ranjeeta Prasad
Initially I had reserved for a location closer to my house. However, they didn't have the 10 feet uhaul so was given this location instead. I received great customer service. They made sure I had everything I needed for my long distance move to California. Thank you!