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August 2023 by Sydney Peoples
The truck needed. A wheel alignment extremely bad. The attendant named SAL spoke to me in a rude and condescending tone, from initial meeting and at return of the vehicle. He stated “i can do whatever i want.” He told me not to complete check in on my phone as it was easier for him to do it, as he talked on the phone to a customers service rep about his broken lottery machine; which was overlapping into my time or renting the vehicle. He then charged me for 100 miles although online and in person I selected 20 miles. As a minority woman and a customer and consumer, I take this seriously and offensively. Poor treatment of a customer is NEVER acceptable in the customer service community.
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July 2023 by Google user
The truck needed. A wheel alignment extremely bad. The attendant named SAL spoke to me in a rude and condescending tone, from initial meeting and at return of the vehicle. He stated “i can do whatever i want.” He told me not to complete check in on my phone as it was easier for him to do it, as he talked on the phone to a customers service rep about his broken lottery machine; which was overlapping into my time or renting the vehicle. He then charged me for 100 miles although online and in person I selected 20 miles. As a minority woman and a customer and consumer, I take this seriously and offensively. Poor treatment of a customer is NEVER acceptable in the customer service community.
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July 2023 by Jacob Clark
Sal was super helpful and professional. Highly recommend the uhaul service at this station.
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July 2023 by Valeria Juanita
Excelent customer service, Andrew it’s a great person, kind, patience, the trucks are really good also, absolutely satisfied with the service!!
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January 2023 by Jonathan Leonard
Absolutely wonderful service
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January 2023 by Kim Williams
Was ok
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July 2022 by apolonio castillo
Over pricedn
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September 2021 by LINDI Y.
We always get great customer service when dealing with U-Haul! Got a brand new truck and really happy with transactions. Usually stressing about stuff, not stressing about U-haul.
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August 2021 by Lidia Ramirez
This was the most smooth process I have experienced at a uhaul.
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August 2021 by Rose Gonzales
Manger very rude..parking lot unsafe..he over charges you when you still the tank..he says its not full..tried to rip the key from.while trying to remove it from my keychain..i will never return..also reporting him for being VERY IN APPROPRIATE!!
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May 2021 by Tina Strahan
I had to come to this location only because this was the only place that the vehicle I was seeking to rent with available. It is a small gas station and they rarely have any U-Haul equipment there. The owner of the gas station wasn't very customer service oriented. The entire time that he was setting up my rental and taking care of me he had his cell phone in his hand and it was on speaker and he and the other gentlemen were having a very loud conversation! When I returned my rental after hours I was supposed to put the keys in the drop box, there is no drop box at this location! Also they provide no parking lot lighting after the gas station is closed so it's very dark and hard to see.
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January 2020 by Cheyenne Trantham
Experience was good expensive though
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May 2019 by Roger Ritchie
Sal is good people