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February 2024 by Tom Canale
Great staff that is extremely helpful and informative.
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January 2024 by Dominique Williams
Really happy to have found this banking location! Angela was very friendly and welcoming and showed me something new within my banking app which I appreciated!
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August 2023 by Michael Ace (GuamBoy1)
I believe that alot has probably changed since those poor ratings of undeserved one star customers. Let's kick up these 3.5 stars a bit. Anyway, we have been customers of Fry's for several years now so we decided to open an account with USBank for convenience. The team at this branch have been nothing more than exceptional, personable and willing to assist customer service issues without hesitation. As a seasoned Teller myself in my past careers in finance I would like to extend a huge kudos to a specific team member Valerie Pena who was willing to take our cell phone call relayed by our roommate (also a Fry's employee). By nature, she is calming and focused at situations at-hand and JUST BEFORE CLOSE she was there and assisted with an urgent issue transaction concerning a third party in our dealings, ON THE PHONE! Personally I have learned that not only was I teller, but also a troubleshooter, an advisor, a c1 aounselor, psychologist and peace officer to bank customers that I took very seriously. For THAT, this branchs' team deserves 10 stars...and an extended kudos to (just-as-capable) Erin for always having a calming and ready smile!
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May 2023 by Barbara Hass
Always friendly and helpful.
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December 2022 by Kris S.
Best customer service and most helpful staff anywhere. We've been using this location on 83rd end Deer Valley for 3 years. They have gone out of their way to be helpful and very professional.
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March 2022 by alice thomas
Everyone is so friendly you can tell they really like their job!
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January 2022 by LINDA STONEBURNER
I have gone several times & have not experienced a problem. The tellers are professional & very nice to deal with. I like banking at this location.
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October 2021 by Pro4Pros Accounting Services
The worst experience with the branch manager.
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August 2021 by Ikeda Family
Awesome branch manager and team always go above ans beyond ?
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April 2021 by RJ
Staff is very helpful, friendly, and professional. They took their time when helping me with a car loan. They’re quite capable and very knowledgeable. Valerie and Tatum were excellent to work with.
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March 2021 by Ellie Proteasa
The worst experience with the branch manager.
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May 2020 by John Baggett
This bank is pitiful and is full of children that don’t know what they’re doing when it comes to banking. Employee turnover is bad. They are continually playing games with bank accounts and if you do make a mistake they are very uncooperative. In particular, I had my Bank card fraudulently charged from a foreign country. I don’t even own a visa so there’s no way I would’ve charged it. It was clear that I had been hacked and yet they still determined that I need to pay. Like I said, the biggest problem with this bank is they don’t hire seasoned professionals. It is simply a grocery store bank with overempowered employees.
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March 2020 by Missy K.
God awful managers and banking practices. Find a better bank! Unprofessional and terrible customer service
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January 2020 by Jim B.
I visit this branch very often. Tatum (MGR) and everyone that works at this location is fabulous and always willing to help.
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November 2012 by Rich Kielbasa
This teller is another ugly one.
