-
November 2023 by Gary Lane
Fast and friendly! Two cars ahead of me and took about 45 minutes. I have a fleet vehicle and normally, it takes other locations 10-20 minutes to figure out how to charge it. This location took the card, entered it and the company name and handed it right back. The oil change was done in a timely manner and I was on my way! L
-
November 2023 by Dawn N.
I've been sitting in line for an hour and a half with only 2 people in front of me. This is taking way too long. I will never come here again.. if I wasn't desperate for this oil change I would drive away. This is supposed to be fast
-
November 2023 by Micah A.
I don't know what I was expecting but the people here were very nice and I left feeling so well taken care of for a simple oil change. I took my parents car in and had no idea where anything was and they were very helpful. Thank you for being so kind.
-
November 2023 by Janice Parsons
I took my car here for an oil change in April in preparation for a road trip to Mexico in May. I waited about 1/2 hour. Oil was changed and I was not alerted to any major issues. I go about my day running errands. 5 miles down the road, I get a flat tire. I call AAA. The guy asked me if I had hit a curb, due to the type of damage on the side of the tire. I told him I had not and that I had just come from getting an oil change. He suggested the tire may have sustained some kind of damage on the ramp in the bay. However, that is not my biggest complaint. One week after the oil change, my check engine light came on. I had it diagnosed and turned out to be catalytic converter. I informed my mechanic of the recent oil change. Though he was not quick to point any fingers, he did say If they had not completely drained the old oil before adding new, this definitely could impact the Cat. I had to fork over $1,800.00 for a new one. The car still does not run right. It idles rough, smells of fuel and is running loud. None of these problems existed until I had the oil changed at this Valvoline location. Needless to say, i was unable to drive the car on the road trip and l never go back to Valvoline.
-
October 2023 by Michelle S.
Took my Kia optima in for an oil change. Everything seemed normal and good drove away happy. Got the car home. Noticed oil leaking on my garage floor so I took the car back and advise them of an oil leak. They responded by telling me that it looked like some oil had been spilled. They cleaned it the best they could and there was no true issue with the car.Continue to see oil spots on my driveway and garage so instead of taking it back to Valvoline again, I took it to the Kia dealership. The dealership told me that an incorrect bolt and washer was used on the oil pan. Also said there was oil everywhere in the subframe which is what we are seeing leaking. Either oil was spilled in large amounts or it was over filled. Regardless, I reached back out to Valvoline and after speaking to both a manager and a supervisor I was told it's not their problem now since we let the Kia dealership look at it. Really???? Not your problem? You caused the mess and we need it cleaned up.
-
October 2023 by William Parker
Checked out estimated wait times on their app. Kept saying 0-10 minute wait so I bought a full synthetic oil change online. Checked before I left and still 0-10 minute wait. Been here 15 minutes and have 10 cars still in front of me. Liars!!! If you have other things to do in your day, don’t come hereService: Oil change
-
September 2023 by joshua smith
The workers were GREAT. However, having to sit in your car, in-line waiting (my wait time was quoted over an hour), and not being able to drop off your car is INSANITY! What a waste of my time. Trying to get errands done was too much. I didn't end up staying and went to Walmart, where I was able to leave my car and get S@%t Done. Sorry, Valvoline.
-
September 2023 by WaterBender Pools
Can't remember the dude's name (sorry!)I was the last customer for that day, they wanted to close. Had places to be! They treated me like it was a pleasure to have my business!Great Experience!
-
September 2023 by Skyline
The crew and the service was great, hands down the guys were awesome!!Here is the issue, wife said that there is a "clunking" sound at highway speeds, when she got home I crawled under her vehicle and found that the metal two piece skid plate was hanging on by one bolt instead of six and the only bolt that was holding it on was finger tight and a washer that does not even cover the factory hole along with no threads.. How this skid plate stayed on and didn't take out someone's windshield behind her is beyond me, thankfully Toyota makes there plates with hooks on the front.. You guys do good work up top, fine tooth comb your service underneath, you don't want a customer coming after you because they lost a skidplate and potentially severely injured or killed someone behind them!!
-
August 2023 by Devyn L.
WAY OVER PRICED!!!!!I've been changing oil for years and never have I ever paid so much money before coming here. 135$ FOR PARTS!! Oil, oil filter and windshield wipers you gotta be kidding me. Never coming here again
-
July 2023 by dave accisano
I stopped in to have my oil changed before driving back to NJ. I was on the highways headed home when I was flashed by other vehicles. I pull over to inspect my truck and the skidplate was not tightened all the way and a bolt was missing causing a part of it bend and is now ruined. It took me a minute to tighten whats left down, wasn't anything hard. It may have been overlooked but does not make me feel great about their performance.
-
July 2023 by jennifer s
The staff was super helpful going above and beyond. My car was having trouble starting after my oil change. Several employees came over to offer advice. They even did a diagnostic. When I explained that I already had that issue, they brought a manager over to double check the code. One of the employees even recommended a repair shop. They were all so very friendly.
-
June 2023 by Cheryl Shatterly
Team was very efficient. They kept the line moving by testing lights etc for those not inside yet. All employees spoke. Salutations coming and going. Props to the mgr on setting example and employees following his lead. Visited in 6/19. They were staffed appropriately for a holiday.
-
June 2023 by Eddy May
Had a fantastic experience here. I’ve never been a fan of quick oil, change places, but Brandon and his crew at Valvoline instant oil change made me a believer. Staff was very thorough, professional, and friendly. I would highly recommend this location.
-
June 2023 by Konrad Strozyk
Honest here.... the professionalism, quick service, unbeatable, deals.... I changed my oil for only $39.99 including tax for my 2016 Ford Focus. They checked my battery, all lights, fluids, a tree fell, the staff is beyond friendly and helpful and chill, they will answer whatever questions.... Awhile back they even replaced my break light on the spot.Absolutely recommend 5 stars
