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December 2023 by Johna Giles
Worst experience I've ever had in my entire life. Thank God they are done giving out title loans. They have the most terrible customer service. They are rude. They are hurtful and mean and they do not care about anybody at all which is so surprising to me considering they don't even own the place. So they should care about the little person. I completed my loan over a month and a half ago and I have yet to receive my title. 4 weeks ago I called and asked if it had been released and they told me, "Yeah no problem". It has been wait. You know a couple weeks for the DMV to make sure I get sent to you. Well it never showed up and then I called today. It had not been released at all and I don't understand that, what would be the point to lie to me?That's crazy. That's my car. I don't owe them any money and I don't even have the title to my own vehicle, they do. It's mostly collections that has the issue. They're the ones who have the worst customer service. They're super rude, but if you call anywhere else they're nice but collections are jerks. They're not nice and I feel like if they owe you something they should have to give it to you
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November 2023 by Paul Bostwick
Stephanie, was VERY HELPFUL! Nice talking with someone who is knowledgeable and positive attitude. A great employee.Also, helped by Valeria who is really helpful. Great customer service. Nice to be treated with a smile.
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November 2023 by Ayat Asse
Husband and I went to get driver’s licenses. He only needed to change address on his, but I needed to change my last name to his. There was a million other things I needed to change my name on too, and I was able to go to this place to do it and Evelyn was so sweet, patient, and helpful! She had me walking out super relieved and happy to be done with my documents. Thank you! Best DMV, I recommend more than any other. The ladies are so nice and beautiful.
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November 2023 by Ace Carter
As a retired 24 years decorated United States Army Veteran and Regional Bishop I need to share that I received the best exceptional service from Evelyn. She is a valuable asset to your company. God Bless her.
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October 2023 by Jason Jewett
Valeria did a great job, very kind and knowledgeable of her job definitely would use their services again
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October 2023 by John Segovia
Isabel was amazing and made my whole experience quick and easy. I lost my license, and needed a replacement. They were closing in ten minutes when I arrived, but she quickly and efficiently took care of everything for me without any complaints! This was my second time here, and I would highly recommend this place, and Isabel if you want a quick and convenient experience!
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October 2023 by Sylvester Ogbonda
Valeria was amazing from the warm reception to assisting with getting my license. Took my road test with her and she gave clear cut instructions which gave me so much confidence. Thank you so much for your service. 100% recommend and ask for Valeria.
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October 2023 by paul fonkwo
Valeria was very efficient in helping me obtain an AZ ID, as long as you come in with the proper credentials and paper work the customer service is TOP TIER! Smooth operation and they treat you with kindness. Valeria was on point with her work definitely referring this place
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October 2023 by silverbullet009
Very good service, my Instuctor Valeria was clear in the direction she gave during my exam. I felt totally at ease. Definitely recommend anyone to take the services they offer. Most definitely 10/10 professionalism.
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September 2023 by Marcus Tookes
I had a fantastic experience with 1Stop and Rosa when it came to handling my vehicle registrations. Rosa's assistance was top-notch, making the process smooth and efficient. She was knowledgeable, patient, and guided me through every step with a friendly attitude. Thanks to her, I had all my paperwork sorted out in no time. I highly recommend 1Stop and Rosa for any vehicle registration needs – they truly provide a hassle-free service!
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August 2023 by Lorenzo Rascon Guerrero
This is by far the best experience I’ve had when it comes to DMV matters. Angie and Stephanie were beyond helpful and very knowledgeable. The whole process of updating the drivers license and vehicle registration took less than 20 minutes. I highly recommend this location. Thank you stop 1 staff
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August 2023 by Pedro Vazquez
Rosa was superb on her service. She saw my sense of urgency and got to work without hesitation. I was in and out in 20 minutes. Excellent service!! Highly recommend this location...
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August 2023 by Leslie Salinas
Roy helped me get a new ID, he’s very friendly and quick. All workers attend all clients with great care and friendly service. Definitely recommend this place.??
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August 2023 by Jaxon Tiu
Rosa was very pleasant to work with. She’s so kind, patient and also very professional. Would come back here to renew my driver license. Awesome customer service!
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August 2023 by DeAnte H
Stopped by after work expecting it to be a long wait. It was not. The staff here worked efficiently with seeing customers. Angie (hope I’m spelling it correctly) was amazing! Great people skills and top notch customer service.
