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November 2023 by Kris “450scootin” Burkett
This company set up a window for my delivery and they forgot most of the order in the warehouse at that point they said they would get right on it and we would be right back with the rest of the equipment this was 9am so I waited around until 4pm no call then I called them and they said they have no record of this mishap and will get back to me tomorrow as if I have time to meet up all these random time’s absolutely unacceptable
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August 2023 by James Mace
Staff was easy to deal with, helpful, knowledgeable, a little costly but you pay for what you get. Great service on time and damage free!
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July 2023 by Tonya Grimm
We are using U-Pack to transport our stuff cross country. We had a bit of a hiccup requiring more time with our trailer and it was seemless. From dispatch to the drivers, everyone was super helpful, kind, and a pleasure to work with.
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June 2023 by James Clayton (T bar J Construction)
On time delivery and easy to track package.
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March 2023 by Don Quixote
Driver pulling double pups through Arizona MM 340 right now. Handheld device. Texting. Swerving. Back pup trailer #550527. Almost ran me off the road. Standard for ABF?
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November 2022 by Q So
Diego was polite, professional, extremely courteous and knowledgeable driver for ABF. Thank you Diego for being so kind and making our 1st time experience a good one!
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September 2022 by Nom De Plume
Called for three hours with no resolve to my issue. Completely incompetent office staff that is incredibly rude. An older white woman spoke to me in a very condescending tone, would not let me finish my sentences, was oddly combative and hung up on me when I calmly asked to speak with a manager.If you’re going to hire someone that may have some toxic mental health issues, put them in a job in which they are not allowed to take their problems out on your customers. I almost want to file suit for discrimination. What a completely horrible experience.
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September 2022 by Merrily Abels
We paid for the freight and they had me loaded in less than twenty minutes
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July 2022 by Soul Mama
Called for three hours with no resolve to my issue. Completely incompetent office staff that is incredibly rude. An older white woman spoke to me in a very condescending tone, would not let me finish my sentences, was oddly combative and hung up on me when I calmly asked to speak with a manager.If you’re going to hire someone that may have some toxic mental health issues, put them in a job in which they are not allowed to take their problems out on your customers. I almost want to file suit for discrimination. What a completely horrible experience.
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January 2022 by Urinal Curinal
Not very clean or organized. My container was dropped and my contents suffered significant damage. They simply don’t care about you at this company.
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January 2022 by John Theisen
My son works there and it’s a good place to work at and he is very happy to be employed with the company.
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October 2021 by Miguel Carrillo
When you arrive you will need to fill out a Covid form. Customer service was great.Forklift driver Nester was polite and friendly. Took his time loading my package.
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September 2021 by tony enders
Quoted price that would include one month storage, then canceled storage due to lack of space. Cost us $1500 extra to hire movers to unload trailer and take the load to storage. After the canceled storage it was to late to find another option.
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May 2021 by Marty Bluethman
Unbelievably unprofessional, not trained to do their job, horrible tracking system. It took me 4 phone calls after receiving a message from them that they tried to deliver but nobody there, someone is always there. Transferred my calls 3 times to someone who never answers. The they said they won't take the item off of the truck, so why do you call yourself a freight delivery company if you won't deliver the products. I will never purchase anything from anyone who uses ABF.
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April 2021 by Fred Bairn
Our delivery was supposed to be here last week. Called and was told to call back later. Now a week late our delivery is finally scheduled.
