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February 2024 by Celina M
Ahwatukee Carpets helped us install carpet when we moved into our home in 2018 and the process from start to finish was easy, painless, and yielded a great result. When venturing into home reno I remembered them as a wonderful resource-but mostly remembered for carpet. Boy am I glad I wandered back into the store-it reminded me of how much they have to offer beyond carpet.Janet kindly greeted us when we first visited for this new project and was attentive, eager to help, and thoughtful in her questions to get a feel for what we needed. Throughout the whole project I worked so closely with Janet to source materials of all kinds to help make my vision in my head a reality. Janet keenly listened to what direction I was in, likes and dislikes, and offered great suggestions. She worked tirelessly to source samples of items I would like to help find the right item. She even went down a big search to find something that I wanted that was crazy specific-and she knocked it out of the park. She knocked it out of the park every single time.Janet referred us to other vendors to help with other parts of our projects and everyone she recommended was top notch. Working with Janet felt like I was working with a friend - and I am so grateful for her. She was patient, kind, thoughtful, resourceful, and knowledgable. Never once did I feel pressured - I was always welcomed with the true actions of someone wanting to make sure I loved what I was deciding on and not settling. Communication was always clear, responsive, and kind. I always knew where we were at with things, had the right documentation when needed, and updates from Janet and Leticia kept everyone on track and on the same page.Thanks to Ahwatukee Carpets we found the perfect stone for refacing our entire fireplace, redoing our shower floor, installing an incredible tub surround, our full kitchen backsplash, and baseboards. I am sure I a missing something on the list! Don't count them out just because the name "Ahwatukee Carpets" as they can truly offer you support for just about anything for your home redesign and with the most incredible customer service and pride behind their work.Thanks Ahwatukee Carpets, and most importantly thank you Janet, for playing such a big role in the transformation of our home and making it feel like OURS!
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February 2024 by Ann Sherman
Absolutely the best - wonderful selection - the pad they use is amazing - everything was on time - helpful - they have their own installers and it makes a world of difference in my home! My friends remark on the beauty & comfort when you walk on it! Thank you!
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May 2023 by Cory Burns
Traci and her team are amazing, couldn’t be happier with my customer experience and my home!!! Thank you Traci!
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July 2022 by Tam Nix
The owner is a manipulative phony piece of work. Working with them was a nightmare that I don’t wish upon anyone.
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March 2022 by Rose Barr
BUYER BEWARE the installation labor guarantee is only 2 years. My carpets in all rooms became loose. One of the rooms is barely used. I was told the extreme weather was to blame. I've lived in many places for long periods and never experienced loose carpeting.???
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November 2021 by Linda Smart
These People absolutely ripped me off. Completely unprofessional.
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November 2021 by Brandon Bender
My wife and I decided to get new flooring just before our baby is due. Traci was incredible from the beginning. She helped go through all our options and made sure the option we picked could be in in time and installed before our baby is born. The whole process was seamless and Ahwatukee Carpets came in less expensive than other competitors as well. Our new laminate floors are in and we love them so much. Cannot thank Traci and Ahwatukee Carpets enough!
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October 2021 by Elaine Kresta
I absolutely LOVE my new carpet! Michelle was super helpful, very knowledgeable and showed me different options. She listened to what we needed and was really fun to work with. My new condo feels amazing with my gorgeous carpet. Thank you Michelle!
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May 2021 by Rick N
Ahwatukee Carpets owner Traci recently helped my older friend Harry replace most of the carpet in his house. The experience was great from start to finish! We were able to bring a sample board home to try and match the color of the one room that was not being replaced. Then we went back and met with Traci and finalized the color and grade of carpet. The sample board we had included two different grades of carpet, and Traci, since she had come out and measured, told us even the less expensive carpet would be more "plush" than the one room we were matching. We really appreciated her honesty in not pushing us to the more expensive grade when we didn't need it. She also helped us refine our color choice when onsite at the house. The carpet came in more quickly than originally estimated and was installed by a crew who were very polite, professional and thorough. And guess what? Traci was exactly right! The new carpet IS more plush than the non-replaced room, and the color matches perfectly. Harry loves his new carpet (and I do too). Thank you for everything, Traci and Ahwatukee Carpets!
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April 2021 by Sheri Rogers
We were originally going to go with Floor & Decor. But the service we received at the 11th hour was absolutely horrific. We were in a severe time crunch due to a lack of communication and materials at the other place. Traci at Awhatukee Carpets came through for us! We picked out a few samples and she called each supplier in advance of us walking out to ensure they were in stock!! She even went above and beyond by setting up the delivery to our home when we weren’t even using their installers! Great experience. My other half has also used Ahwatukee Carpets in the past and I have to say; this will be the only place I use going forward. Thank you again for the amazing experience!!!!
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September 2020 by Robert Glass
Michelle was super helpful when showing carpet colors with different textures to us.
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September 2020 by Jeff T.
What a fantastic experience. They had what I needed, at a fantastic price and delivered as described. I would highly recommend them !
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April 2020 by tracey k.
My new home purchase was a disaster from day 1, but there was one positive note. Ahwatukee Carpets replaced my flooring. It looks absolutely amazing! I would recommend them to anyone.
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March 2020 by Tim O.
Traci and her team at Ahwatukee Carpets came highly recommended when we tackled our whole house flooring redo! We were not disappointed!!! She was extremely helpful in product selection and design ideas. Her installation team (Tom and Dylan) were spectacular! Always on time and pleasant to have around. They did an excellent install. I had zero complaints with the experience and would highly recommend Ahwatukee Carpets for anyone's flooring needs. We are looking forward to our upcoming countertop project, also through Traci and her team!!
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November 2019 by Kent C.
We decided to replace the flooring in the entire house three weeks before Thanksgiving . A combination of porcelain tile tile and carpeting. The job is complete and happy to say the pressure is off for the holiday. Of particular note; planning and logistics were superb. Thank you Traci. The entire crew was efficient and things happened fast. A+ to all.
