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March 2024 by Roberto Martinez
Arrived at the rental center, chose my car actually a truck from at least 20 available compacts. Was on the road literally in Les than 10 minutes. Prepaid is the only way to go. Alamo is the best!
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March 2024 by stacey lee
We recently rented a car from Alamo and had the BEST check in experience with Ava. She was super friendly, full of good advice and overall very kind and helpful. Thank you Ava.
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March 2024 by J-K Jensen
We had a confusing interaction at the airport and were upsold a car we wouldn't have chosen.
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March 2024 by jps
I used the 'skip the counter' and couldn't have been more satisfied with the service. From the gentleman that helped me choose a vehicle to the young man that greeted me when I returned the vehicle, everything went better than expected. The only minor issue I had was finding my way to the Alamo cars at the PHX airport. When you get off the sky train, the Alamo entrance to the lower level for their vehicles is in the far left corner of that area, and the sign wasn't visible to me so I asked someone at the Alamo service desk. No issues with the vehicle either. Mark me down as a satisfied customer.
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March 2024 by Jason Billings
Very smooth process. Thank you!
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March 2024 by Mike Heine
Rented a car here during my family's stay in Arizona. Really good experience with this company. Price was affordable. The staff was very friendly and helpful. They let us upgrade at no cost (well our kids had to do 10 jumping jacks). The return was also quick and hassle free. Would definitely rent again.
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March 2024 by Gord V
PHX rental at airport. Pleasant experience. Greeted on arrival at lot. Shown to a selection of clean, almost new standard SUVs. Able to choose which brand. Easy exit past cheerful gate attendant. Easy dropoff, all good for a one week rental.
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March 2024 by David Franco
They were very friendly and were very helpful. Alamo had the best prices and the nicest rentals.
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March 2024 by Adam Joseph
I rented through Costco travel. It did the “skip the line” option. Walked right to the cars, a man directed me to the area that I reserved and said to pick what I want. Pick up and drop off were a breeze
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March 2024 by Joseph Faustini
First time that I rented with Alamo and it was a seamless process. I signed up for the Alamo Insiders program and set up our rental. I opted for the Skip the Counter to save time, which it did. I was able to secure our vehicle rather quickly and we didn't have any issues with the vehicle. The return process was seamless as we were checked in right away. I would definitely rent with Alamo again.
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March 2024 by carolfromdorval
The pickup of our Alamo rental car was fast and efficient, the economic car we reserved was a little smaller than we thought and price was expensive from our previous pre-pandemic Phoenix rentals; to be expected with the spring training season and inflation rates. The return was quick and easy and all the staff we encountered were most helpful and very friendly. Will definitely use Alamo again. Thank you.
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March 2024 by David Salmon
I picked up my vehicle at Alamo The representative was helpful and answered my questions The car had Car play and helped me log into the CarPlay thru Bluetooth The SUV was clean and I did the upgrade with for little more value I had a great experience
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March 2024 by Richard Hantgan
Upgraded me. Car clean. People were nice. Had some dents, but had it was noted when we left the rental center.If flying to Phoenix, be forewarned that the PHX rental is a long way from terminal via n in airport tram.
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March 2024 by Ray Vizcarra
Had a great experience this weekend and the staff was so helpful. In and out pretty quickly and Ava was the sweetest person ever. I hope we get to have you help us again with our rental in the future.
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March 2024 by Hector Reyes
Your representative Ava at the Sky Harbor rental facility provided above and beyond customer service. Thank you Ava.
