-
October 2023 by Robert Slider
I cannot say enough good things about this agency. I seldom write reviews, however I think it is important to recognize the friendly, professional and helpful service they provide. I regularly work with Nico and Hector and am always amazed at how quickly they handle things. Recently Hector smoothly took care of an insurance situation for my daughter. His service was outstanding. I hung up the phone amazed at such efficiency. Thanks guys. You're the best.
-
October 2023 by Andreea Rovida
I had the pleasure of talking to Hector Cerda regarding my policy. Hector was very professional, knowledgeable, patient, and answered all my questions. He went above and beyond in helping me save some money on my auto insurance. I have always had wonderful customer service experiences with this AllState office.
-
October 2023 by Helga Burton
I want to express my sincere appreciation to Hector Cerda for going above and beyond to ensure that my needs were met and in a very timely manner.I have had the pleasure of communicating with Hector on a couple of occasions and I must admit that it is rare to find someone who embodies the ideals of exceptional professionalism as effortlessly as he does. His genuine care and empathy have made me feel truly valued and I am grateful to have had the opportunity to benefit from his expertise. His attention to detail and commitment to follow-through have been astounding. I feel confident knowing that I am in capable hands.Thank you Hector for your outstanding service and for making my experience truly exceptional.
-
August 2023 by Scott Grogan
I have had a great experience working with Nico over the years. He is knowledgeable, has excellent communication skills, and explains complex insurance terms in ways that makes it easy to understand. He is down to earth and takes time to understand what truly matters to me and my family. I highly recommend Nico to anyone in need of insurance.
-
August 2023 by Celso Rivera
Edward Vazquez literally filed a claim under his own client and then brushes it off after. the man I would not care for to take care anything. Uncooperative definitely not communicative and also very egoistic and prideful and when a claim goes wrong don’t bother he won’t fix it if it’s far gone he will pass it on to another department and agent. Literally disrespectful over the phone but if you talk back the same way he will report. I lost almost everything and including my life in a rolled over car accident. Just to deal with an agent that’s disrespectful and childish delinquent. Also his agents lied to me that’s his very busy and has 15 agents and when I got the truth only 5 ???? Why lie all I wanted was my car and treatment and all I got was a case that dragged for 2 months and lost property and ptsd from the accident. Don’t recommend this man at all and it’s sad cause literally hector was the only redeeming quality of this place everything else is god awful. And I hope to god he speaks to me in person and down to me the same way , cause the lord knows I won’t hold back the same way he didn’t when I had a massive concussion on medication and having the trembles and timid , I know I wont. I hope the saves others from the same ghetto experiences I had with there service. And this is having full coverage as well no roadside assistance, it’s just unbelievable what they explain and the experience you get is not it. I rather have someone blunt that gets the job done then someone who smiles and is friendly but ruins everything they touch. I hope this helps to understand and I was with this independent contractor from Allstate edward Vazquez for 2 years not it .
-
July 2023 by Damian Segura
Hector was over the top, and very pro-active. He made sure that all of my concerns were addressed, and was able calm me down by assuring me that the claim would be handled quickly and professionally. I strongly suggest that if you are in the market for new insurance, or changing your agency, that you consider making the move to this awesome team. I have met all of the agents at the office, and they are welcoming and very attentive. Please consider them for all of your insurance needs.
-
May 2023 by William Oskerson
Nico has been an amazing support while I’ve tried my best to navigate my policy. Absolutely incredible knowledge and understanding of their field and work. 100% would recommend!
-
May 2023 by Eva Marie Palmisano
I called this insurance company with the intention on just getting a quote. After speaking with Nico, he was able to give me a quote for homeowners insurance that I was very happy with. He was extremely professional and personable. Thank you Nico for a great experience.
-
April 2023 by yolanda ross
I Yolanda Ross recommend Edward Vasquez Allstate Agency for your home and auto insurance needs. This team continuously provides exceptional customer service. I speak with Hector Cerda along with other team members every few month to assure that I am receiving the best values for my money on home and auto insurance. Hector Cerda really goes above and beyond explaining policies , premium cost, ratings and discounts. With the rising cost in the economy today , I can rest assured ( insured) knowing that my family is in good hands. Always Remember with anything you get what you pay for. Thank You Hector and the rest of the team @ Edward Vasquez
-
April 2023 by Justin Syracuse
Robin is amazing. She made the process simple, fast and she is a pleasure to work with.
-
March 2023 by Carolann Quinn
Until today, this place would have gotten 5 stars. I recently switched to the Milewise plan after my insurance went up $40 per month. This is with no accidents or tickets. In fact, I work from home. I was quoted this marvelous rate. I switched and paid the amount quoted. What I was not told was that in closing the other account, I would have to pay another $60. So, instead of being ahead, I wound up having to pay more than if I had stayed with what I had in the first place. I am seriously considering a new company.
-
September 2022 by Margaret Peterson (Margie)
I had my car insurance and my renters insurance called the place they had given me and they canceled my car insurance and I thought they had fixed it cuz I said they did and they did not fix it I will be forever with a different company than Allstate. I had given them all the information they needed and they made a mistake but they never fixed it have a great day. I also was left uncovered for 6 days did not know till I called the corporate number now it's fixed because I've changed insurance companies.
-
August 2022 by Gabriel Rodriguez
Edward is very helpful, he returns calls. When I was considering doing rideshare, he drafted numbers for any car I was shopping for.I havent settled a claim for about 18 months now, and I feel lile I was shorted though I'll never see the invoice to prove it.This was not Edward's fault, but it's Allstate style in general I have doubts with. Part of me staying with them is cause I feel trapped waiting for the 'pending invoice' that never surfaced.
-
May 2022 by Bardya Kahrobaie
I got a quote but went with another company. But had to leave a review because their customer service was so great. Nico V. responded to my email after hours, sent the quote promptly and then followed up. He answered all my questions and did a great job. The other company was a little more expensive, but had to go with them due to assets i have in another State. If not for that, I would have gone with Nico. Thank you again Nico, for such fast service.
-
April 2022 by s you
If you want the run around call them.:)Ridiculous service, asking me for additional information and letters which I already provided to them. I call 5 other companies and none of them gave me the hell this place did.Just because ur nice doesn’t mean u do legit business.Not a trustworthy company.Only company to lie to me. While 5 other companies gave me direct quotes and no bs about my non at fault accidents. Their trying to state that the dmv is wrong? Lol no their not.You guys aren’t above the dmv.Worse service ever and I had 4 car to insurance.Glad I didn’t go with this team.Thread lightly
