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February 2024 by Jackson Manley
I have been coming to ambassador for almost 4 years now. Vartan and his daughter Houri have become family. I have never seen customer service like this in a cigar store before. The regulars and the staff are incredible. Not to mention the best humidor in the west coast. You feel welcome the second you walk in the door. Highly recommend you stop in for a cigar and a drink.
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February 2024 by Stephanie Saavedra
If you’re not a regular don’t bother coming here. The service is terrible and the environment was awkward. The short brunette lady (owner’s daughter) was unbelievably rude to my fiance and his friends - she acted like they were an inconvenience. Even made some off handed comments about them which is completely uncalled for and unprofessional. Do better. You’re running a business.
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February 2024 by firas david
If you want the best cigar collection in the state this is the place.If you want the most professional, knowledgeable, cigar aficionado Mr. Vartan is the guy.If you want the most upscale, Uber cigar lounge with the movers and shakers in the state of Arizona, this is the place to be at.
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February 2024 by Ian The Rush
The best cigar lounge in Arizona for quiet, upscale meetings.Not a rowdy place.Outstanding selection of cigars and liquor you won’t find anywhere else.The staff are fantastic. Friendly and knowledgeable.Owner spends significant time on site; maintains high standards from customers and staff.
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January 2024 by Richard Y.
This is my new go to cigar lounge! This has to be the most impressive cigar lounge around. Not only is it luxurious,but it's also very big on an array of cigars and the quality too! Mr. V is a class act. Showed me the lounges that you can go to enjoy your favorite cigar,meet new people,watch your favorite sports team all while drawing on your cigar. They also,have a members only lounge that is exquisite!!!! This place is down to detail!!!! There is only one thing that I can say..... get yourself into Ambassador Cigars and experience it all !!!! Thank you Mr. V.
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January 2024 by Fernando Avian
Indubitably, impeccable customer service; in this case, I called the store and spoke to the owner; his undivided attention reminded me of shopping at Davidoff of London. As a result, ordering from Ambassador Fine Cigars was a delightful experience. Accordingly, the shop's online selection is unique, impressive, and offers a wide range of authentic cigars from various regions, each with unique characteristics. The staff were attentive, prompt, and readily shipped the special cigars. Consequently, they will carefully pack the box, thus preventing unnecessary damage during transit. All things considered, Ambassador Fine Cigars is a must-order for both seasoned aficionados and newcomers to the world of cigars. Thank you very much.
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December 2023 by Real Deal
Best cigar shop and lounge. The lounge is open 24/7 if you become a member. The service is first class the owner is very nice and knowledgeable! Staff as well. I highly recommend them for your cigars needs and more.
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November 2023 by Lars Johnston
Excellent all around. Guys were friendly and knowledgeable, made recommendations but didn’t hover.
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September 2023 by Vincent B.
If you're looking for a 5 star cigar shopping experience, this is it. Vartan is the expert and can guide your cigar selection. Extensive inventory. Brandon and Christina are also great as well. Lounge area is comfortable, great for relaxing and watching tv. Its a very warm and inviting atmosphere and its my #1 place to go for a smoke. Follow their instagram page as well for special deals.
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August 2023 by David A.
First time going to the ambassador. First of all one of the biggest cigar selections. I have seen in general. I had the privilege of meeting the owner. Such a great gentleman made me really feel welcome. He personally gave me a tour around the lounge 10 out of 10 recommend. Great spot just to smoke one by yourself or even with a group. Best cigar lounge in Arizona, hands-down.
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July 2023 by Jabari B.
Mr. V and his staff are very helpful and knowledgeable about the leaf. Very good selection to choose from and the lounge is great.
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June 2023 by Aaron F.
The epitome of class and service. Ambassadors is a place where time truly stands still. I was in this past weekend and can state equivocally that the art of customer service is alive and well. Whether you are in to browse or buy, this team treats you with class. Truly one of the best cigar lounges in AZ.
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May 2023 by L8R 4u
This has been my goto cigar shop for 25 yrs. Vartan, his family and his staff are always committed to the best experience. Now if I can just keep my wife from smoking all my Alfonso cigars.
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May 2023 by Don McGrew
Outstanding selection and environment to relax. Accommodations are made even if you are not a member. Well kept humidor and the service is impeccable. The owner is the ultimate host and gentleman. A great place with the kind of service that you don't find much of these days. Beginner or seasoned Cigar smoker, highly recommended.
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April 2023 by Thatcher Dorn
Had a cancelled flight and didn’t want to spend 12 hours at the airport. I found these guys and it was PERFECT. Great selection, amazing customer service and a great place to smoke. Wish this was close to home.
