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November 2023 by Jade Marie
So, I go there and the place is completely shut down. I wasted my time driving all the way there. The least they can do is update their Google page, to reflect their true status. Not cool at all, to do this to potential, or past customers. Do better!
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August 2021 by Michele Rosen
Wonderful experience. The gentleman that helped me was knowledgeable and professional. I will be back!
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August 2020 by Rosario M.
I absolutely love coming here! The manager Jo is the best ! Her new staff Erika and Edgar are amazing. They make such a great team . The store look so organize and clean!
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August 2020 by Eliza Lauritzen Hunt
I was completely discriminated against! I have a really bad disability that does not allow me to wear a mask! They would not serve me bc of this! For one it is not the law it’s a mandate! Second of all the “mandate” has exceptions! MEDICAL EXCEPTIONS!!! the American disabilities act is supposed to stop them from doing this! Even the freaking CDC says for my medical condition I should not wear a mask it is a danger to my health if I do wear one!!! This is not fair this this discrimination!!!! DISCRIMINATION!
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August 2020 by Missy Garcia
This place is very clean and well organized. Very professional staff and the manager Jo did an exceptional job of helping me find what I need! I will definitely continue to shop at this location. Covid has changed many aspects of shopping & although things are different I’d rather the company comply with a clean & sanitized environment than jeopardize people’s health.
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August 2020 by Lizz Rossi
Went to pick up supplies that were not currently in stock at our regular supply store. Called first just to make sure that the items were in stock before driving across town. Super helpful and professional over the phone. Upon arrival, items we inquired about were already pulled and ready for purchase! First thing I noticed when I walked in, the place was immaculate. I mean spotless. Manager was working and she couldn't have been more helpful. Covid has put a strain on everyone, to say the least. So I appreciated the extra effort to make sure safety protocols are upheld. Completely stressed when we arrived and felt so much better when we left. Kudos and keep up the great work!!
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August 2020 by Madeleine M
I love this store! The employees are super friendly and knowledgeable. Jo was especially helpful. Will definitely go back again!
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August 2020 by Christopher V.
The staff are friendly and helpful, store is organized and very clean which I do appreciate due to the current circumstances with Covid-19. The gentleman with colored hair that works at this location is very knowledgeable and has great customer service skills! Would definitely shop here again for supplies and recommend any other stylist as well!! Thank You!!
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August 2020 by Holli L.
Awesome location! Top notch customer service too! They are always helpful and store is super clean!
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June 2020 by Al-Eisha Wright
This place is horrible. As a customer of over 10 years the level of service, products available, and overall experience at this local store since the manager Jo had taken over has been completely horrible. They either don’t have anything, order the incorrect products repeatedly, don’t answer calls and since COVID have been closed and not sticking to their “curb policy” . At 2pm today I went to the store, and even with a posted sign, and lights on inside, they did not answer the phone to take a phone order. They continue to blame COVID, corporate, shipping and anybody and anything else... the manager Jo is a joke, and her excuses are tired. If there was another place I could purchase my Rusk hair color from I would go there. However this is the only option and unfortunately it has been a horrible place to shop for the last year to year and half. I was at the store at 2pm..FYI same thing happened last week. Closed all week
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May 2020 by Sandra Cain
I have been here so many times and no one is there. They dont leave a sign of when they will actually be there. There hours say different. There have been signs that they close every 2 hours to sanitize because they care and no one is there. Now the sign says sanitizing open soon and yet no one is there. Poor management is not caring about their customer's . Ready to go to another location. I have left messages to call me and do t get a call. If they would put actual hours of when they will really be there it would be great. Again... Just have had it. My time is more valuable and i think someone else will appreciate my business more because this location on Greenway doesnt
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May 2020 by Jessica Walker
Clean store and has anything you need. Very friendly. Stellar customer service!
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April 2020 by Elizabeth M.
Do not do online phone orders. They messed up and they don't do returns? They lady is super rude and always seems like she's out of it. She made me call the supervisor?
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March 2020 by Leslie Abbott
I love coming here!! The owner is knowledgeable and always helpful! This place definitely have great selections. Fyi, she offers generous amount of samples!!
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October 2019 by Sheri Thomas
Very limited on products for ethnic hair. No braiding hair or wigs.
