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March 2024 by Linda Marchan
Catherine was very nice gave us a tour of were to go, and showed us some colors or shelves she was very kind,
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March 2024 by Dustin Silks
Customer service was great in the store and then the furniture never arrived. No communication about delays, yet the delays kept coming. After waiting for 3 months we finally cancelled our order when we still had no idea when the furniture would arrive.
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March 2024 by larisa holland
I have been to multiple furniture stores and left empty handed. Right when I started to think I wouldn’t find anything I’m looking for, we went to Ashley’s. I was able to find everything to fill my apartment and, more than what we were looking for at a fraction of what the other stores were charging. Laura assisted us and ensured we did not leave unsatisfied. Would recommend this store to everyone who will ask!!! Thank you for turning my house into a home!
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March 2024 by Eddie
Rick was very friendly and easy to work with. Highly recommend this location ?.
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March 2024 by Jennifer Del Boccio
We worked with Jermain, he was very personable and got us a great deal on a few items for our new home. We highly recommend asking for him when you go to the Ashley store on Mayo. PS: He wears great socks too!! ?
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March 2024 by Luisan Camarena
Laura Sharp was very helpful and the process of buying our sofa was easy and fast.
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March 2024 by Debbie Dugas
Friendly, helpful staff.
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March 2024 by Don Bland
Excellent Service from Melissa and the gentleman who helped us finalize the purchase
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March 2024 by Steven Urner
Not good sales lady did not offer me 0% for 12 to 60 months. Then backed out the transaction and caused other issues so I bought my purchase somewhere else.
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March 2024 by Dee M
I bought a dining room and a server and a bedroom set on November they told me it was going to be available for pick up December 11, got a called a few days before saying December 22 and we are now in February and haven't received it cause of the manufacturer . Got a called on Monday saying ready by February 4th , just got off the phone with customer service she said a partial pick up might be ready by the 9th and when I asked her what do you mean by partial she said no my mistake Eveything will be ready I showed up and nothing . I asked for refund and it's 14 business days to process a cash payment they will have to send me a check . Such a disappointment.
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February 2024 by Paul Kondrich
Very easy.to deal with.
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February 2024 by Courteney Lowery
This review is less about this specific Ashley store and more about the Ashley Furniture model. This store is always well kept and clean and the employees don't constantly badger you. However, that's the most nice thing I can say. I bought a coffee table and a side table and the quality is average. I was not informed until I was literally about to insert my card to pay that if I chose to pick up from the warehouse, my items would be non-returnable . So I either had the option of paying $40 for delivery, then another $40 if I want to return my item, or no return whatsoever. I had researched tables and was confident I wanted this table so I chose to pick up my item from the warehouse. DO NOT DO THIS especially if you're in the north Scottsdale area. The warehouse is so inconveniently located and the employees there seemed surprised that I had come in. It's worth it to pay the delivery fee. I had to schedule my pick-up so they knew I was coming, yet it still took 15 minutes for them to bring my items out to me. I had to physically inspect my item before I signed for it, stating that I accepted it as-is and could not return it. of course, everything is still in the box so all I saw was a small section of the top of the table. Once I got it home, I noticed that the corners of the table were poorly painted but unfortunately, I cannot do anything about it. If I had to do this again, I would definitely pay the delivery fee and take the time to open all boxes before the delivery people left.
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February 2024 by Tom Woods
Great service.
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February 2024 by Tami Mercer
I had a great experience when purchasing my love seat. We were greeted at the door, and the salesman (Jermaine?) just said to reach out if he could help. None of the sales reps were pushy and the manager worked with delivery dates!
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February 2024 by YVETTE DELAY
Heather was amazing at helping me choose the design I was really looking for. She is very knowledgeable about the products, the details and was also comfortable to speak with. She loves making customers happy with their choices as well. Heather would definitely be the one to go to!