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November 2023 by Jeneane
The staff is amazing and they gave me details of every step. Even some dad jokes from the dentist!! I highly recommend aspen dental!
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October 2023 by Sandy Hendrickson
I needed a same day denture repair. I was able to get an appointment for within 1.5 hours if my initial call.Office staff was extremely personable & professional, she checked my insurance & found there was no charge to solve my problem. In just under an hour from my arrival time, I was all set & on my way. All in all, a very positive experience with the 2827 W Peoria location.
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October 2023 by Rick Bargeron
I had a back tooth pulled and besides the shots it was really good. At first they quoted me for worse case scenario that the tooth would break and it would have to be surgery involved which is what my original dentist had quoted me. Being there at the time I decided to get it done asap that day. The tooth came out in one piece, so I didn’t know anything about why it was such a high quote to get my tooth pulled and was overwhelmed with gratitude when the dentist told me that I would get a refund because of it being so easy to get out and I got a refund for almost half of my payment.I don’t think any other dentist would have even made me aware of any of this and would have kept all the money.I don’t remember the dentist name but he was from Minnesota and I really appreciate his honesty and integrity. Thank you
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October 2023 by Regina Lewilliams
Good people. Good atmosphere. I will recommend to anyone who will listen. Clear and upbeat communication. Clean office. Great value. Very professional but still kind. If you need
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October 2023 by Ahnikka Greenwaldt
Not only were they able to accommodate me needing a tooth pulled out same day as I am someone who doesn't have a regular dentist but the front desk staffs to the assistants all the way through the dentist, we're very professional, gentle & kind. I have had at least 5 other teeth pulled out in my life time & this was by far, not only a smooth experience but I am not even in pain & it hasn't even been 24 full hours. The numbing wore off & I feel incredible compared to any experience I've ever had with a dentist & I will definitely be coming back to this location & dentist for all my future dental needs. (Never thought I'd say those words btw, dentists have given me so much negative that I didn't know this positivity was even in existence until now)THANK YOU for treating me & all of your clients with the utmost care & consideration!
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October 2023 by Kathleen Terese O'Brien
Completely ridiculous estimate, fake nice to the point of creepy woman took me in her office for a sit down to discuss being drastically overcharged. I'm not sure the girl I saw was a dentist and not a hygienist, she didn't introduce herself as a Dr. Weird random guy in waiting area, rooms are not private. This is the care someone would get in a terrible area in a much poorer state than Arizona... Handing out root canals is horrible and old fashioned and a way to boost your profits. You're taking advantage of poor people without insurance.
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October 2023 by Mary Mendez
I have received excellent care at Aspen on Peoria. I had teeth pulled and dentures made. The staff is friendly and professional. I highly recommend.
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September 2023 by McKenna Drummond
This was our first time at Aspen Dental for my daughters emergency chipped tooth. It was super easy to get an emergency appointment, the staff was friendly and courteous, they were able to fix the tooth quickly and billing was super affordable and easy to work with. I would highly recommend them and will definitely be moving over as a regular patient.
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September 2023 by John Sanchez
Terrible. They just try to sell you stuff you don’t ask for. I have a bad tooth with a cavity starting to hurt. They want to sell me deep cleaning crowns for a cavity test needs a filling. They did nothing my nut quote me 7.5k.
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August 2023 by Elizabeth Garcia
These people would not see me because I had pretty much told them why I was upset and they didn't really seem to care. If I could give them no stars then I would. I get there today just to find out that I cannot have my appointment because no voicemail messages weren't ever sent to me that I had to transfer records from one Aspen to theirs, and so I had wasted my time going there and also my appointment time that they had given me was 10 a.m. and I was told that my appointment was actually 3:30 pm unknowingly. It was changed. They had changed my appointment without letting me know until I had gotten there at 10 am just to find out that no voicemails voice messages were ever left for me about any of these two situations. I would not recommend to anybody to go back to this location. And by the way I am talking about the office on 7708 Bell road in Glendale and this one too all because I had stood up for myself and had given them the slow logan, the office manager wanted to have a pity party. I wouldn't recommend anybody to keep going to this location because they act like the first careless and full of blame about a faithful honest patient who they don't give any give any respect whatsoever and the sad part is that I had just met the Bell road office in Glendale in person today. Boy did I feel like my time was wasted by somethings that should have been done before my appointment. Let's face it, I was just stood up.
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August 2023 by Chuck Levinson
Went to Aspen Dental less than 2 years ago and purchased there most expensive set of dentures uppers and lowers with a 7 year warranty. Today I was out to lunch and bit into a French fries and lost two front bottom teeth. I went over to the Aspen where I purchased them at. They wouldn't fix them, told me to come back tomorrow or leave them and come pick them up tomorrow. For one what am I supposed to do with out my teeth. You tell me what is the warranty for if you can't have them fixed if something happens. It's one thing if it wasn't your product but come on how defective does your product need to bo before your willing to fix it. (Brake two teeth clean from the base)I dry fit them back in place ON A FRECH FRIE !!!!!!! pretty sad. Every company makes compensation for emergencies that arise. A defective set of dentures should fit the bill don't you think. Bell and 79th Ave location in Phoenix az.
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June 2023 by TamiMarie
Rip Off.. they want 60% of my estimated work done down in cash, I have double the insurance to cover the work I need done, with NO deductible on any services!I was told at the end of the year they would refund any money I didn't spend! Hold my money first the year when my insurance company pays 100% of needed work! Run! Find another company that's not out to rip you off, or your insurance company.Sad part I found the dentist amazing. If this company continues to lose him money I suggest he find a company with better moral standards!Also know if they do this to you call your insurance company and report them.
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May 2023 by Renae Perez
I really enjoyed my experience here with Aspen dental on two different occasions. I got a deep cleaning my first time with them and it was amazing.
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April 2023 by Shootem_MaMa Santillo
My first deep maintenance cleaning and she was so gentle and always communicated expectations...i was relaxed and knew i was in good hands. She was very detailed when explaining the features of rhe new electric toothbrush. All the staff is so friendly and welcoming!!
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April 2023 by Amanda Coffey
This was the worst dental experience I've ever had. After getting a piece of food stuck in my gums and being in a lot of pain, I called in about a dental emergency. I was sent to a different location 30 min from my house. When I got there, I was told they couldn't see me today. They called me the wrong first name and didn't even know I was being sent over by another office. The dentist did see me but he barely touched my mouth. He didn't help me at all. He told me there was nothing stuck in my gums. I was charged $140 for nothing. I went home and got the piece of food out myself. Such an unprofessional and uncaring experience.
