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December 2025 by Salima Neama
Great Team Amzaing service Moe was excellent and went above and beyond any expectations I had for any sales rep.
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December 2025 by Cathy Byram
Monica was truly amazing in helping me!! She went above and beyond!!
Cathy
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December 2025 by Crystal Nuanes
Monica was incredibly helpful and sweet. We will be going back for anything we need going forward.
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December 2025 by Cindy McConnell
Best AT&T store ever! The whole team is super helpful and friendly. They work together, and if they run into anything, they always know exactly who to ask to get it handled. I’ve never met a team so driven to earn your business and always willing to find different ways to help. Keep it up!
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December 2025 by R FC
Absolutely the worst customer service experience I have ever had.
Do not waste your time at this store. The level of incompetence is shocking. The staff is completely untrained, unhelpful, and appears to have no interest in assisting customers in even the smallest capacity. You are met with blank stares, zero effort, and an attitude that clearly shows they have no idea what they are doing or why they are even there.
This place is inadequate, unprofessional, and utterly worthless when it comes to customer support. Save yourself the frustration and go anywhere else.
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December 2025 by Ann Emoni
Amazing staff, definetly my favorite store!
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November 2025 by Tony Coffey
Monica did great, thank you!
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October 2025 by Leticia Deluna
Lies lies and more lies, they have not given me credit for 2 I phone 13. They keep apologizing and pretend to fix the problem and then you get your next bill and nothing has change ugh so tired of this. I will be back in the store raising Cain again. I’m am retired on a budget. This company has no soul
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September 2025 by Honey B.
Stopped by this AT&T while out with my family and I’m so glad I did. Even though it was busy, they greeted us right away and let us know what to expect. Mo, Monica & the other fella with the glasses were awesome. Super helpful, quick, and made the whole upgrade process way easier than I thought it would be. Hands down the best AT&T store I’ve been to. Big thanks to the whole team, I’ll definitely be back to add my tablet line!
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September 2025 by ANt B.
I went into this AT&T store for a warranty replacement on an AT&T product and left completely frustrated. The staff were polite enough, but every single one of them refused to actually help resolve the issue. I was essentially told there was “nothing they could do,” which is unacceptable for a company this size.
This store made no real effort to find a solution, escalate the issue, or take ownership of the problem. If you need a warranty replacement, do not expect this location to be helpful — you’ll likely just waste your time.
AT&T needs to do better. Customers shouldn’t walk out of a store feeling dismissed and unsupported.
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August 2025 by aimee so
Very upset with false information and false services. I returned my brand new phone, paid the fees of restocking and all other taxing fees that was included. And Rep Joseph never canceled my phone line after returning my brand new phone. So phone bill ran up to $479 ! how is this even fair ???
I was pressured to buy the phone the day I went in made to believe my phone was “cooked” so I went ahead and got a new line - new phone and decided to take my “cooked phone to APPLE store, hoping they can resolve the issue. They turned on my phone With no problems. I went ahead and turned in my phone to the store and spoke directly with Rep Joseph & he said everything is good now (no charges will be made after he canceled my line for Me). Well I spoke to customer services and it ran up to $479 since June because it was never canceled. and it’s my responsibility to pay for the line that was never canceled it’s my responsibility to pay for the phone I returned as a good customer I paid my restocking fees just to get played
The worst experience ever !
I can’t believe I took your words for it ?
yall never canceled my line , took my money and expect me to pay for more after that
No thank you
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August 2025 by Nathan Alis
Monica was amazing. She took care of me quickly and was extremely personable. I will be sending my wife in for a new phone because of her customer service. Definitely come to this at&t on 19th Ave and Bethany.
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July 2025 by Ray Nieto (Ray)
The guy was amazing and took very good care of my son.
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July 2025 by Margaret Kelly
Got a GR8 deal on my upgrade, Mohammed was AWESOME, and I got bundled WiFi for half the price I'm paying now. Woo hoo!!
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July 2025 by Barbara Small
Monica and Joseph did an amazing job in helping us out today. Definitely will be back to this location!
