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November 2023 by Stevens Jones
Antonio Zurita went above and beyond to make the transfer process smooth and easy. Best and quickest experience I have had at a cell phone store.
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July 2023 by Akia Ivory
Wish I could give negative star rating! There is never a manger working at this location! I was told to come back and manager would wait for me! I left school early to meet with them and again no manager available! This is beyond unacceptable! I’ve been trying to get this issue rectified all month long! Went to corporate store and was told to go back to the original store! I gotten nothing but the run around from the store agents and phone agents! I spend too much money a month for this! I’m definitely taking my money ELSEWHERE!!! AT&T is definitely pimping me!
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May 2023 by Mary Waltman
Chantal is the greatest! She helps me every time I come in with ease. She could have a store full of customers and still give me the attention I need. Today it was an empty store and she was alone and helped me get a new tablet! She is such a hard worker!
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April 2023 by Michelle Mondragon
I’ve had wonderful personalized and insightful care by the manager, Chantal. Purposely passed other stores, because she has been consistently amazing for over a year!
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April 2023 by Marc Jackson
Came in to pay a bill & ended up meeting a some March madness fans like myself with some amazing customer service love the energy too!
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April 2023 by Dani Gracias
Love the greetings walking in & Service from kachina location, appreciate Dennis too for helping my son get his Upgrade he needed thanks a lot !
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March 2023 by Sloan Thomas
Chantel and Dennis were extremely helpful and professional in helping with all my phone services. I highly recommend them and the At&t crew
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January 2023 by Pete S.
I came into the store to check on a transfer of bill and had the pleasure of working with Chantal. Absolutely amazing experience. She is by far one of the best people I've worked with not only at an AT&T store but from a customer service perspective. Fun, attentive, hard working, engaging - she was the absolute best. I will not go to another AT&T store after my experience at the Kachina location and with Chantal. Give the girl a raise!
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January 2023 by Taylor Young
I did not have a good experience at this store earlier this week. I went in to see what my options were for a cracked screen and was told inaccurate information about my account from an associate which led to me wasting money and time. maybe visit multiple stores before making a decision based on anything the associates say.
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January 2023 by April Allen
This was hands-down, the best AT&T store we've ever been to! Mark helped us out and was so friendly and made our experience there smooth as can be! We will definitely come back to this location!!
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January 2023 by Cristian Zarabia
I am thankful to Mark for his excellent service and patience. Also I am giving thanks to Edwin for his advice. I had a great experience at this location. Definitely recommend.
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December 2022 by Brittani G.
I visited this store to trade in my iPhone, they evaluated the phone at $800, processed the trade in and I left. They called me 20 minutes later and said they didn't finish processing the trade in fully and that I had to drive back to the store. I told them I was unable to so they said they would call the manager to see if they could do anything. They called me back 10 minutes later and said they could process the return with out me coming back but that they will only give me $350 now. The phone was used as any trade in is, but there were no cracks and the phone operated perfectly so I tried to fight them on it but he said I could take the $350 or leave it. Worst customer service! Do not use this store for any AT&T services!
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December 2022 by Stevie Romero
5 stars for these rockstars! they were all soo helpful and made my experience stress free and easy ! thanks again chantel and staff!! y'all rock
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November 2022 by andrea ledford
Popped in to upgrade our phones. Service was quick and easy. Chantel was the only working and was able to multitask without sacrificing service. I got better service with one person at this store than any of the others I’ve been too. Thanks, for the help!
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November 2022 by Sim Lazar
Chantal was incredible and got us up and running un new iPhones within minutes. Thanks!!
