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November 2023 by Gary Birmingham
I tried to get help with my account. They laughed and it was past 3 pm. I waited for 20 minutes with them looking at me.
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September 2023 by LOUIS CONNER
Bobby H provided 100% customer service from arrival to departure. I arrived as a guest and was treated with upmost warm hospitality to browse or search for questions to assist with answering items in the store for display. No questions because all curiosity in products was provided with up to date knowledge of product in house or needed to be ordered. Will return again asking for “Bobby H” for any customer service need in the future.Fast. Reliable. Secured.X______Louis Conner_____
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September 2023 by Lisa Croft
So glad I had Jaime to help me today! He was so helpful with setting up a phone replacement. He was so patient and saved me hours of frustration. If you need a phone, replacement or help with a phone, go see Jaime at the store at 43rd Ave and Bell
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September 2023 by Teresa Gutierrez
Jaime/Manager, I want to "Thank You" very much for the quality customer service I received from you and your team. At my last two visits Brayan was working right along with you, and I was so pleased to see you both working so well together. Thank you for going and extra mile, and giving me the BEST customer service. Thank You!youagain!
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August 2023 by Luke schrade
Average custom service is tough to come by these days. Particularly in the cell phone biz. Billy and his coworkers were able to restore my faith in modern day customer service with top notch service, great attitudes, and alacrity. Despite having already purchased a new phone at a different location, and knowing I wasn’t there to make a purchase, Billy was friendly, knowledgeable, and extremely helpful. He solved my big problem, solved some problems I didn’t know I had, and he made some suggestions and put into effect some changes to my account that will save us a lot of money in the long run. I wish there was a Billy in every customer service business. Kudos to whomever is responsible hiring this young man. I expect to see him in a training position in the near future.
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August 2023 by Andre Edwards
The Assistant store manager Sal was kind courteous and helped me understand my phone bill. He was also the person who sold me my new phone. BOBBY was a great help too informing me about the new technology with the phones.
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August 2023 by ka-leea davis
Thea at 43rd and Bell went out of her way to help.Brayan is new but let me tell you he went out of the way to learn and help. They both made an amazing team and they both made the experience easy and pleasurable.I am glad we went to AT&T.
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August 2023 by Michael Inman
I wasn't to happy about the sales tax for each phone, but all in all the quality and fact it is the latest version of S23 plus. Both Thea, and Brayan are outstanding professional and understanding on how it is for real people, with real time, problems and life.Thank you both.
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August 2023 by Biker Kel (BikerKel22)
Bobby was fantastic! Helpful knowledgeable and energetic even at end of day treated me like first customer and didn't rush me. I appreciate that. Very professional
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July 2023 by matt robutz
Bobby at AT&T was amazing. Worth switching just for the amazing customer service he provided. 10 stars!
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June 2023 by Tia Kay
So this review is very important to me because I am big on customer service and now a days it seems like there isn't much of it anymore, but this specific AT&T store is a perfect example of why AT&T Continues to get business. And I say that seldomly. With part of my experience being one of the worst, If it wasn't for the employees In this store (MOST specifically Abdul) I would have taken my phone back and never wanted to deal with AT&T again. But because this store has such a awesome team each willing to find a way to help me walk out the door satisfied I stayed and gave AT&T another shot. . The males that work at this location are beyond great customer service .Personally want to Thank you Abdul. I am excited to get my new phone & you have made my experience worth the wait!
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May 2023 by Kevin Krukow
My internet stopped working for 2 days and call att for help. Women on phone did something and told me to restart phone she would call back to verify fix. Whatever she did completely shut phone down and was only able to call 911. Received calls went to voice mail brother confirmed. Went to phone store and was told I had to go another store because his store was sales. Bobby thought for a moment and had idea. Within 5 minutes or so he was able to restore phone to full function. Super Great employee Super knowledgeable. Am grateful.
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March 2023 by John
I visited this location after I had a terrible experience at another location down the road. DEFINITELY RECOMMEND THIS PLACE TO EVERYONE. The clerk Abdul helped me so much. And so did Sal who I believe was the boss.To AT&T: These guys here are definitely living up to expectations!
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February 2023 by Anthony Adair (LocdoGg)
Great experience. The employees and manager really wanted to help us as customers and make sure they could help us as seamlessly and proficiently as possible. Bobby was great. They were very professional, upfront and transparent about everything.
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February 2023 by Mindy Charnoski
Thea the manager on 28th drive and Peoria was extremely helpful and sweet, with my frustrations of exchanging my phone and dealing with 800 customer service that were not helpful. She went above and beyond for me. I left there extremely satisfied and happy. Thank you Thea. I recommend everyone going there.
