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February 2024 by Mary Baptiste
I went to this location because I had a hunch my battery was dying . When they tested it...it was dead. They didn't have one in stock at the store one of the young men went to the other store and got it brought it back and the other young man installed it. That is service!!!! I recommend everyone to go to this location.
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January 2024 by dustin day
Simon and Korbin went above and beyond to help me out on this rainy Arizona night. Thanks guys!! Will definitely recommend this Auto Zone location. Great team
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January 2024 by JC MLS
Thank you Ryan for ur professionalism and great leadership with the team at the 19th ave & northern location. Always going above and beyond to help get great results. 5 stars
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December 2023 by Larry H
Ryan & team always awesome 5 stars
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December 2023 by Larry H.
Thank you Ryan for all ur help always honest & professional very knowledgeable about automotive in general & always willing to educate u with the right knowledge on what ever repairs you may have . Great team aswell. Made this location my home location 5 star keep up the amazing (Culture/work) Ryan & team
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December 2023 by David Valadez
Simon H. Is the guy to go to. Went in to get a new battery. There was two people at the counter. A lady and Simon. Simon was the first to approach me. Offered to swap out the battery. Very professional. This man deserves a promotion.
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November 2023 by Trevino T.
Simon really went above and beyond to help me when I was in a bind. I'm definitely making this location my home AutoZone. Thanks again, Simon!
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November 2023 by Jeannette Schneider
Simon at this location is who you want to talk to to get things done. My car battery was dead and he took the time to find me the right battery. Didn’t try to upsell me, and then she swapped out the old battery with the new battery for me!!! Great job, AutoZone! Wonderful customer service!
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November 2023 by Kewl Hands
I called this AZ in need of a battery, 12v, with a budget of $100.00.Simon not only had the battery in my budget range, he also installed it in 30 minutes and I was back on the road.A heart felt thank you Simon, also a job well done.
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November 2023 by Fabian Hernandez
I was having isues with my refund for over a month, my closes auto zone store couldn't help me with my problem, but i stoped to this location and the manager Ryan helped me to solve my problem i definitely recomend this location. Thank you ryan!
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November 2023 by Warren Wellman
I needed a battery and the nice lady helped me pick one out and then the gentleman was happy to install it for me.
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September 2023 by Kevin Boland
This one’s sad, I was super disappointed. I went in to find out what was wrong with my driver side door and the guy said he couldn’t look at it. Wasn’t knowledgeable enough and quoted me some ridiculous price for a replacement. Not a great location. Dude step up your game.
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August 2023 by Ken Welsh
The team off of 19th Ave and Northern is great. The store is super busy and the team is very helpful and upbeat. Thank you Kieth for assisting with the battery replacement at the end of your shift and for staying after your day was over to assist.
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August 2023 by Federico Poloni
I called and chatted with store manager. He said he would take care of me the following day at 7:30 am when he came in to open. I figured, they’re busy I’ll help out by waiting till next day. I show up at 7:30 am, store doesn’t open till 8, to which I though, “ok maybe he forgot what day of the week it was”, he doesn’t even show up, it’s a different manager. He straight up lied to not deal with me and do his job. Extremely unprofessional, I’m extremely frustrated, will drive the extra 1-20 miles to go to an Oreillys and be treated correctly.
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August 2023 by Federico P
I called and chatted with store manager. He said he would take care of me the following day at 7:30 am when he came in to open. I figured, they’re busy I’ll help out by waiting till next day. I show up at 7:30 am, store doesn’t open till 8, to which I though, “ok maybe he forgot what day of the week it was”, he doesn’t even show up, it’s a different manager. He straight up lied to not deal with me and do his job. Extremely unprofessional, I’m extremely frustrated, will drive the extra 1-20 miles to go to an Oreillys and be treated correctly.
