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November 2023 by Scott J Schrimp
Larry and his staff are more than helpful, when I come in there with question he makes you feel like you're his only customer and treat you that way until you're out the door. And no time do I feel rushed or me to feel like I'm being talked down to he goes out of his way to make sure the issue that I came there with is taking care of. Thank you AutoZone a lot more than I can say for your competitor
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November 2023 by Juice Moore
Went there today to get my batteries checked. Everyone was friendly and helpful. Turns out I needed 2 new batteries for my truck. Jack jumped right in and came out with the batteries and took out the old ones and installed the two new ones. I was on my way. Can’t say enough good about them!
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October 2023 by Jenevieve Good
Larry Chandler at this AutoZone makes this place! Great service, above and beyond! AutoZone, if you are listening, you should give a commission for each battery installed. Your team deserves it for the exceptional service they provide!
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October 2023 by Kelly R.
Jack P. Is unbelievable! I truly believe he goes above and beyond his responsibilities. I have been in there for two different things this month. He has solved the problems both times! ( the last time he changed out tubing for me!) Thank you so much.
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September 2023 by Alan O'Regan
AWESOME! Guys went WAY above and beyond to help me get my truck started. I will not go to another auto zone, Dan Is a Rockstar and the boss was on site that day and approved everything. These guys actually care!This is how businesses today are going to beat everyone else. If they don't ever have what I need I'll only take their advice on where to go.
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September 2023 by Mark Murray
The staff here are always helpful and knowledgeable. I encourage you to look up everything you purchase before buying and simply price match, but make sure the item is available for IN-STORE PICKUP so they will honor the price match. Great team working here.
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September 2023 by Linda Abdo
10 stars! A very stressful day, with no sleep, 7:30 AM, and had just dropped someone at the hospital. Then realized I likely needed oil (slow oil leak). I shouldn't have ignored it. But this is about the service. I stopped at Auto Zone before driving back into Phoenix. The great guy came out checked my oil, helped get what I needed, and came out with a funnel and finished the job. Yes, I could have done it. But really at the moment, at the end of a bad week, it was the empathy that I needed. Great service Thanks for making me feel a little better about a rotten day.
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September 2023 by skyla blessington
This place has always been super helpful especially today! Ryan had the best customer service & made my battery replacement super easy!!!! Only negative thing the taller manager seemed supper annoyed with everything & wasn’t very helpful on the phone
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September 2023 by V Ragland
All I can say is the Jack saved the day! This location didn’t have the right part. He called other locations and found the part. When other locales wouldn’t install the part, Jack did. And, Larry checked in Jack to ensure he had everything he needed. Grade A service.
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September 2023 by Trinity Dunn
The customer service experience at this location is exactly why I go to O’Reily’s. At least there, I don’t get ignored or treated like a child.
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August 2023 by Jessica Marsh
I noticed my truck was hesitating to start so I went to Auto Zone on Dove Valley to have my battery tested. Dan S. helped me as soon as I walked in the door. He tested my battery and replaced it. He was such a nice guy. We had a conversation the whole time he replaced it. You could tell he enjoyed his job and was happy to help. I would highly recommend him and this location!
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July 2023 by Connie Aho
Thanks, Cole for your assistance with my older Lexus! Each time I have stopped into this local location, the service has been great!
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June 2023 by James Stevens
Looked online and showed had the items I was looking for in stock, got to the store and the inventory was incorrect. Parts manager with super helpful in trying to look for them but we ended up just having to transfer from another store.
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June 2023 by Laura Young
Super helpful staff - showed us the best options to replace the battery in our truck. Nice selection of parts, great prices, and good warranty options on the batteries themselves.Nice, newer location. We always see the staff outside helping customers with installations and checking their vehicles. They definitely go the extra mile.
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June 2023 by Nicole Lee
Shout out to Dan!! Our car died in the middle of the night this week and he helped me get the car jumped and over to the store, then took care of finding me the correct battery, cleaning the cables and installing it. It was a super stressful week and this ended up being a wonderful experience. Thanks so much!!
