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February 2024 by Bill P
And partially handicapped in a store representative pulled the items off-the-shelf for me. Is great service!
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February 2024 by Shannon Canen
There is a guy with long hair that has been working there since I can remember. He has a passion for vehicles, especially old ones. He is so smart and helpful with car problems that are off the wall. He doesn’t sugarcoat anything and gives his honest raw advice when asked. Whenever anyone in my family has car issues my dad says “go ask the vet with long hair and tell me what he says” We all respect his knowledge and customer service skills
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February 2024 by Jeremy Jones
Super helpful staff here. Zach was able to save the day today and go above and beyond with customer service. Highly recommend these guys.
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January 2024 by Jade Marie
Happy with my experience. I needed a new battery in my fob, they did it quickly, accurately, and professionally. Great service from start to finish.
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January 2024 by William Gutierrez
Theres No Help on this locatiion !!!
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December 2023 by Franchesca R.
Was able to ask a young man to help me locate a size 24 windshield wiper as well as another size for my car. They didn't have the washer fluid I was after for colder weather but the guy did install my wipers for me which I super appreciated. Thank you so much.
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November 2023 by Trish Peterson
Larry at auto zone is 10/10 in customer service!!!! I came to the store due to a dead car battery and he helped me every step of the way! He price matches with other competitors to get you the best deal! Larry you are awesome! I will only be coming to this location in the future!
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November 2023 by Cathy Here
I just stopped at the 3868 E Thunderbird AutoZone and had the privilege to work with Shaun. He’s AWESOME! I broke my back last year, and I had a very hard time opening my hood to check my oil. On top of that, I didn’t remember what kind of oil I needed. Shaun not only checked the oil, he looked up the right year, make, and model of my car on the computer to get exactly the right oil, then walked me back to the shelf it was on, so I could make my purchase. Can’t recommend this place highly enough! Shaun should get more than 5 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️
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October 2023 by Norm W.
Decided it was time to exchange battery. New car battery was still good, but in Arizona, average battery life is 2 years. If you hear the click click, it's a sure sign your battery is cooked. Called AutoZone, they had the battery and it was a bit cheaper than the other auto parts store that did not have the battery. AutoZone doesn't usually install if it takes 30 minutes, but was told to come in and they could check it out. Zach was the person to see when I got in the store. Battery guarantee was 3 years. Zach worked it and I was a very happy camper with the quality of the battery and the great customer service. Thank you AutoZone and Zach!!
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September 2023 by Milly Poo
Very friendly customer service and helped me with all of my vehicle needs. They showed they care, and all had good attitudes... especially Ted. He was awesome!
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August 2023 by Jan M.
Wonderful and surprisingly delightful. My car has started overheating and I needed to get a new radiator cap to see if that was the issue. While I was there I decided to rent a Coolant Pressure kit in case it wasn't the radiator cap. The crew working there (Nick, Spencer & 2 other gentlemen, sorry I forgot your names) were absolutely delightful. You can tell they really like their jobs. They were extremely helpful with the kit and made the trip to the store fun. This location is now my official go to for auto parts.
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August 2023 by Consuelo Olson
Should be zero start this time . Always nice customer service not complain about that but yesterday went to change my battery . Matthew was the guy to change my battery after that my car was running weird making a weird rattle noice but I continued on my way home around 3 miles away for AutoZone. My car was near zero RPM and stopped.Well I found out that battery wasn’t connected right and that damage my car just because Matthew didn’t make sure everything was installed correct . I know weather had been so hot and battery issues happen thru summer.Went back today Thursday Aug 2.23.Guy check again and told me was an Alternator issue ( good thing didn’t buy the alternator part) because wasn’t the problem) took it to mechanic told me is something to do with AC and that cost around $700 dlls to fix.Is someone in AutoZone will be taking responsibility about damaged my car ?This guys didn’t do his job right and now I am the one paying the price .How can you trusted those guys at AutoZone to fix something?Just disappointed because my car was running very good beside the battery issue.
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July 2023 by Mario Mejia
Excellent customer service from Gage! He was very helpful with a bttery replacement. Complete opposite from the store on Central and Camelback.
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July 2023 by Mina Vega
Thank you!!!! is not enough ?you deserve all the blessings ✨️ and show true professionalism I seen auto zone go over beyond but I felt he was really attentive in helping us with this heat wave ?
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July 2023 by Issa Able
Have gone to this auto one for many years and they always have very helpful and friendly service.
