August 2021 by Leaux B.
This branch is virtually useless, especially during the pandemic. Not only is the lobby very rarely, if ever, open, but the ATM outside does not accept cash deposits and tried to hold a check deposit for an entire week. I don't understand what this is about. I have direct deposit and I've never had this issue before, but I received a check and wanted to deposit it into my account. Not being able to use the teller service inside, or to use the ATM outside meant that I had to go and use a check-cashing service and then hunt down a different branch just to make a deposit. All of this is extremely excessive. I understand the pandemic protocol, however, making the ATM is completely useless defeats the point of even using a bank for transactions that require you to come inside.
