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October 2023 by Paul Metz
Waiting over 45 min and and counting not one person out of 7 was called back. Adding more people in waiting room.
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September 2022 by Patricia Dulin
Always friendly
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July 2022 by Gail Jones
I have been having my mammograms here for the past few years and I agree with the previous reviews about the lack of professionalism with the front desk. Retraining is needed! It took me two (2) days of calling to reschedule and appointment. I would input my phone number for a call back, never happened, finally I went over to the office and handled it directly. The young lady was very helpful and apologized, but it was not her fault. This should never have happened.I don't know why the staff is even in this field with their lack of patience and insensitivity for the patient. Shame on Banner!
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June 2022 by S K
My first time at this place. First interaction with the receptionist in the front desk, no welcome greetings, just direct questioning. Afterwards, I wait for med assistant to call me in, brunette color hair assistant calls me in, also not nice. She was so direct, pulling me left, right, that way into the mammogram machine, very rude! I was hoping to get the blond lady who had a cheery nice attitude, maybe I wouldn't feel so thrown around. All in all, I am never going to this location again.
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June 2021 by Itsmebay Xoxo
The dr’s and the ultrasound techs are always great but every time I come in the front desk girls either are very short and not friendly, talking too much to where they don’t notice I’m standing there waiting to check in, or just very short. I don’t know. I’m a fellow banner employee and I just don’t feel welcomed when I walk in and when ppl leave no one says anything to patients walking out. I guess just a customer service review? But other than that my visits are usually really great
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January 2020 by Denise G.
I was very disappointed with this center. I had extreme stomach pains and my doctor wanted an MRI done stat on Friday. I couldn't get an appointment close to where I live until Monday so my doctors office made an appointment for me at this location. When I got there I told them that my doctor wanted the results immediately and to call him after the MRI. After the MRI was done I told them again my doctor was waiting for the results and they told me the radiologist left and I would have the results on Monday. I should have gone to the emergency room instead of driving an hour to get there. They told me my doctor didn't say it was stat and it was written on the order and they informed them when they made the appointment. Very bad patient care.
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July 2019 by Frank R.
I have repeatedly had the pleasure of receiving diagnostic testing from Valley Radiologists' Estrella Office and have been afforded the dignity that every customer deserves. The counter staff have been courteous and professional and the radiologists have been considerate and highly proficient.
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January 2019 by Bethany O.
Short wait time, friendly and knowledgeable staff, concerned and caring doctor on site...I highly recommend.