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February 2024 by Mark Woehl
Bought a stainless steel grill as was recommended 3 years ago, and the piece of junk $3k worth warped. I never forgot or left the grill on burning for hours. The tray that holds the clay bricks falls on the burners, called BBQ, galore was told stainless does that . I wanted to update my review. Chris, the store manager, reached out and sent a repair man to fix the grill. Antonio was able to fix the issue, and I am back in business. Antonio stated that in all his years working, he had never seen a grill warp like mine. Thank you
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February 2024 by James Grunert
Great company. Ramiz. always takes care of my clients. !!!
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December 2023 by Ricardo Wendler
Great inventory, fantastic customer service!!!!
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November 2023 by Lon Armel
Very knowledgeable sales help work here, and they know their business.
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November 2023 by Leslie Stone
Baught a wonderful pizza oven, and everything we needed. They were knowledgeable and very helpful
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November 2023 by Wim VanderZalm
It's a barbecuer's dream store. Great variety of barbeques of all shapes and sizes with lots of accessories for barbecuing. Parts are also available. It's a large store.
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October 2023 by ELIZABETH RAHR
The customer service at this store is worse than awful. If you any problems with a product that you buy from the store do not expect any help. There is one person there that is especially rude and unhelpful. Good luck if you ever need help.
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October 2023 by Timothy Reed
The staff here was very helpful and friendly. What a big selection of grills, pizza ovens and many more items
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August 2023 by Melissa Middleton
Everything about our experience with Barbeques Galore was outstanding. The salesman, Joe, took an inordinate amount of time explaining our options, and I never felt we were being upsold. The installer, Jay, was professional and courteous.Great place with great people.
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July 2023 by Linda Nilles
I was there for the Omaha Steaks sale. Delicious meat!
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July 2023 by Mike E.
This place was recommended by landscape 20/20. Our first sale's person was helpful, so we bought a large green egg and the blaze 32in grill which we were told would be delivered in 2 weeks. I called just after a month later and the man said he called the blaze rep and it would be 2 more weeks and that he would be leaving town for 6 weeks. At that point I said they need to deliver everything we bought that was in stock. It was delivered a week later. I called 3 weeks after that to find out where the grill was and the man told me everything had been delivered. I explained that there is no grill in my backyard and we need to find out when it will be in stock and delivered. He said he'd call me back. Before we hung up I asked if this is back ordered further, can we work together on the price for the upgraded version they of course "had in stock". He called me back an hour or so later and said the grill would be another 2.5 weeks and offered to work with me on a completely inferior brand. At this point 2 months later and still no grill I had no other option but to upgrade to a grill that was $800 more that was in stock. I asked when they would deliver it, I was told someone would call Tuesday for a Wednesday delivery. I called Tuesday around 6pm to ask when they'd deliver it and surprise! No one set it up at the store. So now I have to go pick it up. I showed up the next day to pick it up which they went over the paperwork and loaded it into the truck. I got home went over the paperwork and I didn't get the cover which was supposed to come with the grill. I realize this place is selling barbecues not space shuttle parts, but the lack of customer service overall is enough for me to encourage others to avoid this place all together.
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June 2023 by Scott Sparks
Don’t waste your time… if you don’t buy there product they are the most unfriendly people ever……..
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June 2023 by J R
Great service/ sales people. They have what you need for all your BBQ’s .
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June 2023 by Robin L
Went there for the first time. Biggest place I've ever seen that sells BBQ grills.The Omaha meat store is on the inside. They have so much meat to choose from. I got the great deals that I always get with the mobile app.The lady was very nice and knowledgeable about all their choices. They are my new go-to for all my meat needs instead of using the app.
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June 2023 by Daniel B.
Went to this location to purchase a grill mid week prior to Memorial day. My intention was to take advantage of the sales going on. Once inside the store I browsed for at least 45 min before I caught a glimpse of a single employee. I explained I was looking for a specific grill I had seen on the website. The sales person checked inventory and the grill I wanted was at zero stock. So I was then introduced to the more expensive model. This was in stock I was told and I could pick it up next week. This availability part is important because I need the grill to be my main cooking element as my home is being remodeled and I don't have a kitchen currently. So the sales person writes up the order. Prints my receipt and sends me on my way. The next day I got a call from the sales person who explained the sale of that model had not been secured in their system. So I would have to wait until mid June to get my grill. Oh and that he was headed out on vacation the next day. This was a full two and a half weeks past my original pick up time. I contacted the store the following day. I asked if potentially they would consider delivering for free as I was now having to wait longer than anticipated. Instantly the sales person on the phone got unnecessarily defensive saying this was not his fault and I would have to talk to the manager. I don't recommend this location as there are big customer service gaps.
